Supported Upgrade Versions
Cisco Prime Collaboration Provisioning supports the upgrade of versions 12.1, 12.2, 12.3, 12.4, 12.5, and 12.6. Direct upgrade from Cisco Prime Collaboration 11.x to 12.x is not supported. You can migrate from 11.1 and higer versions to 12.1 and then upgrade to 12.2, 12.3, or 12.4. Also, direct upgrade from Cisco Prime Collaboration 12.4 to 12.5 and above is not supported. You can migrate from 12.4 to 12.5 and then upgrade to 12.6 and above.
Release |
Migrate |
Upgrade |
---|---|---|
11.x |
NA |
NA |
12.1 |
11.1 and higher versions to 12.1 |
NA |
12.2 |
NA |
12.1 to 12.2 |
12.3 |
NA |
|
12.4 |
NA |
|
12.5 |
12.4 to 12.5 |
NA |
12.6 |
NA |
12.5 to 12.6 |
12.6SU1 |
NA |
|
Note |
|
Inline Upgrade from Release 12.3 to 12.4
Procedure
Step 1 |
Take a snapshot of the 12.3 Server. |
Step 2 |
Download the Upgrade Manager patch file (UpgradeManagerPatch-12.3-2.tar.gz) from the Cisco site to your Desktop. |
Step 3 |
Upload and Install the patch file from . |
Step 4 |
Wait for the Upgrade Manager patch to complete the Installation and Prime Collaboration Provisioning Login screen to appear. |
Step 5 |
Log in to Prime Collaboration Provisioning and perform in-line upgrade with release 12.4 upgrade App Bundle. |
Upgrading Distributed Setup from 12.6 to 12.6SU1
Perform the following mandatory steps for the distributed upgrade from Prime Collaboration Provisioning 12.6 to 12.6 SU1:
Before you begin
Procedure
Step 1 |
Access the database server CLI using the console account and edit the following to add the NOPASSWD field for the console account created for database server:
|
Step 2 |
Upload the Prime Collaboration Provisioning AppBundle in the Application server. On the popup message window, click No to restrict the initiation of upgrade. |
Step 3 |
Access the application server CLI and provide the database console account details in db_passwd.properties file located at the path /localdisk/ PCProvisioning-AppBundle-Upgrade-* and save. The following are the database console account details:
|
Step 4 |
Go to Application Software Updates page (Install.You are redirected to Prime Collaboration Provisioning login page after the upgrade (approximately 30 minutes). ). Select the uploaded Prime Collaboration Provisioning Appbundle and click |