Supported Upgrade Versions for Cisco Prime Collaboration Assurance 11.0
To upgrade from Cisco Prime Collaboration 9.x and 10.x to Cisco Prime Collaboration 11.0 , you must first upgrade to any of the supported upgrade versions in the following table, and then upgrade to Cisco Prime Collaboration 11.0. Purchase an upgrade license or order one through Product Upgrade Tools (PUT) because the existing licenses of Cisco Prime Collaboration 9.x or 10.x, do not work with Cisco Prime Collaboration 11.0.
The following table lists the support details for each version of Cisco Prime Collaboration Assurance:
Cisco Prime Collaboration Releases | Deployment Mode | After Upgrade to Cisco Prime Collaboration | License Requirements | Notes |
---|---|---|---|---|
10.5.1 |
Standard—Cisco Prime Collaboration Assurance | Evaluation—Cisco Prime Collaboration Assurance | Not applicable |
After the evaluation expires, it comes back to Standard mode. Cisco Prime Collaboration Analytics and Cisco Prime Collaboration Contact Center Assurance is not supported in the Standard mode. |
Licensed—Cisco Prime Collaboration Assurance only |
Licensed—Cisco Prime Collaboration Assurance, Cisco Prime Collaboration Analytics, and Cisco Prime Collaboration Contact Center Assurance. |
The Cisco Prime Collaboration 10.5.1 license files cannot be used with Cisco Prime Collaboration 11.0. If you are in the Evaluation mode, you are required to purchase the advanced license file in order to move to the Advanced mode. If the Cisco Prime Collaboration Assurance license is not purchased before the evaluation period ends, the Cisco Prime Collaboration Assurance reverts to the Cisco Prime Collaboration Assurance Standard deployment. |
Cisco Prime Collaboration Contact Center Assurance is a new feature supported from the 10.5 and later. For more details, see Cisco Prime Collaboration Contact Center Assurance Guide. If your system does not have the sufficient resources to run Cisco Prime Collaboration Assurance and Analytics, then, upon upgrade, Cisco Prime Collaboration Analytics is disabled. |
|
Licensed—Cisco Prime Collaboration Assurance and Cisco Prime Collaboration Analytics |
Licensed—Cisco Prime Collaboration Assurance, Cisco Cisco Prime Collaboration Analytics, and Cisco Prime Collaboration Contact Center Assurance. |
Cisco Prime Collaboration Contact Center Assurance is a new feature supported from the 10.5 and later. For more details, see Cisco Prime Collaboration Contact Center Assurance Guide.
You may choose to enable Cisco Prime Collaboration Analytics anytime within the evaluation period. However, the evaluation period for Cisco Prime Collaboration Analytics is not extended from initial upgrade date. |
||
10.6 |
Standard—Cisco Prime Collaboration Assurance | Evaluation—Cisco Prime Collaboration Assurance | Not applicable |
After the evaluation expires, it comes back to Standard mode. Cisco Prime Collaboration Analytics and Cisco Prime Collaboration Contact Center Assurance is not supported in the Standard mode. |
Licensed—Cisco Prime Collaboration Assurance only |
Licensed—Cisco Prime Collaboration Assurance, Cisco Prime Collaboration Analytics, and Cisco Prime Collaboration Contact Center Assurance. |
The Cisco Prime Collaboration 10.6 license files cannot be used with Cisco Prime Collaboration 11.0. If you are in the Evaluation mode, you are required to purchase the advanced license file in order to move to the Advanced mode. If the Cisco Prime Collaboration Assurance license is not purchased before the evaluation period ends, the Cisco Prime Collaboration Assurance reverts to the Cisco Prime Collaboration Assurance Standard deployment. |
Cisco Prime Collaboration Contact Center Assurance is a new feature supported from the 10.5 and later. For more details, see Cisco Prime Collaboration Contact Center Assurance Guide. If your system does not have the sufficient resources to run Cisco Prime Collaboration Assurance and Analytics, then, upon upgrade, Cisco Prime Collaboration Analytics is disabled. |
|
Licensed—Cisco Prime Collaboration Assurance and Cisco Prime Collaboration Analytics |
Licensed—Cisco Prime Collaboration Assurance, Cisco Prime Collaboration Analytics, and Cisco Prime Collaboration Contact Center Assurance. |
Cisco Prime Collaboration Contact Center Assurance is a new feature supported from the 10.5 and later. For more details, see Cisco Prime Collaboration Contact Center Assurance Guide.
You may choose to enable Cisco Prime Collaboration Analytics anytime within the evaluation period. However, the evaluation period for Cisco Prime Collaboration Analytics is not extended from the initial upgrade date. |