Navigation Guide for Cisco Prime LAN Management Solution 4.2
Navigating Cisco Prime Common Services Tasks in LMS 4.2
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Navigating Cisco Prime Common Services Tasks in LMS 4.2

Table Of Contents

Navigating Cisco Prime Common Services Tasks in LMS 4.2

Server Tasks

Software Center Tasks

Device and Credential Tasks

Group Administration Tasks


Navigating Cisco Prime Common Services Tasks in LMS 4.2


CiscoPrime Common Services (CS) provides the application infrastructure for all existing CiscoWorks network management solutions for them to share a common model for data storage, user login, user role definitions, user access privileges, and security protocols.

This chapter provides the mapping of CS tasks in LMS 4.2.

It explains:

Server Tasks

Software Center Tasks

Device and Credential Tasks

Group Administration Tasks

Server Tasks

This section provides information on the Common Services Server tasks in LMS 4.2.

Security Tasks

Report Tasks

Admin Tasks

Table 2-1 Server Tasks 

LMS 3.2 Task Name
LMS 3.2 Navigation
LMS 4.2 Navigation
Description
Securi ty Tasks

Setting up browser security mode

CiscoWorks LMS Portal > Common Services > Server > Security > Single Server Name > Browser-Server Security Mode Setup

Admin > Trust Management:Local Server > Browser-Server Security Mode Setup

Common Services provides secure access between the client browser and management server. It does this using SSL (Secure Socket Layer). SSL encrypts the transmission channel between the client, and server.

Setting up local user policy

CiscoWorks LMS Portal > Common Services > Server > Security > Single Server Name > Local User Policy Setup

Admin > System: User Management > Local User Policy Setup

You can setup username and password policies for CiscoWorks local users in Common Services. With the new local user policy, you can:

1. Start the local username with a number

2. Include special characters in local username

3. Specify the length of local username

4. Specify the length of local user password

You can add and delete users, edit user profiles and modify the logged in user credentials

Setting up security certificate

CiscoWorks LMS Portal > Common Services > Server > Security > Single Server Name > Certificate Setup

Admin > Trust Management:Local Server > Certificate Setup

CiscoWorks allows you to create security certificates that enable SSL communication between your client browser and management server. Self signed certificates are valid for five years from the date of creation. When the certificate expires, the browser prompts you to install the certificate again from the server where you have installed CiscoWorks

Setting up Peer Server Accounts

CiscoWorks LMS Portal > Common Services > Server > Security > Multi-Server Trust Management > Peer Server Account Setup

Admin > Trust Management:Multi Server > Peer Server Account Setup

Peer Server Account Setup helps you create users who can programmatically login to CiscoWorks Servers and perform certain tasks. These users should be set up to enable communication among multiple CiscoWorks Servers. Users created using Peer Server Account Setup can authenticate processes running on remote CiscoWorks Servers.

Setting up System Identity Setup

CiscoWorks LMS Portal > Common Services > Server > Security > Multi-Server Trust Management > System Identity Setup

Admin > Trust Management:Multi Server > System Identity Setup

Communication between multiple CiscoWorks Servers is enabled by a trust model addressed by certificates and shared secrets. System Identity setup helps you to create a "trust" user on servers that are part of a multi-server setup. This user enables communication among servers that are part of a domain. There can only be one System Identity User for each machine.

Setting up Peer Server Certificate Setup

CiscoWorks LMS Portal > Common Services > Server > Security > Multi-Server Trust Management > Peer Server Certificate Setup

Admin > Trust Management:Multi Server > Peer Server Certificate Setup

You can add the certificate of another CiscoWorks Server into its trusted store. This will allow a CiscoWorks Server to communicate with another using SSL. If a CiscoWorks Server needs to communicate with another CiscoWorks Server, it must possess the certificate of the other server. You can add certificates of any number of peer CiscoWorks Servers to the trusted store. You can add, delete and view the details of the client certificates.

Setting up Single Sign-On Setup

CiscoWorks LMS Portal > Common Services > Server > Security > Multi-Server Trust Management > Single Sign-On Setup

Admin > Trust Management:Multi Server > Single Sign-On Setup

With Single Sign-On (SSO), you can use your browser session to transparently navigate to multiple CiscoWorks Servers without authenticating to each of them. Communication among multiple CiscoWorks Servers is enabled by a trust model addressed by Certificates and shared secrets.

Setting up AAA Mode Setup

CiscoWorks LMS Portal > Common Services > Server > Security > AAA Mode Setup

Admin > System: Authentication Mode Setup

The CiscoWorks Server provides mechanisms used to authenticate users for CiscoWorks applications. CiscoWorks login modules allow administrators to add new users using a source of authentication other than the native CiscoWorks Server mechanism (that is, the CiscoWorks Local login module).

Set up Cisco.com User Account

CiscoWorks LMS Portal > Common Services > Server > Security > Cisco.com Connection Management > Cisco.com User Account Setup

Admin > System: Cisco.com Settings > User Account Setup

Certain Software Center features require Cisco.com access. This means that CiscoWorks must be configured with a Cisco.com account that is to be used when downloading new and updated packages.

Update Proxy Server Setup

CiscoWorks LMS Portal > Common Services > Server > Security > Cisco.com Connection Management > Proxy Server Setup

Admin > System: Cisco.com Settings > Proxy Server Setup

You can update the proxy server configuration using the Proxy Server set up option.

Report Tasks

Log File Status Report

CiscoWorks LMS Portal > Common Services > Server > Reports > Log File Status

Reports > System: Status > Log File

The Log File Status Report provides information on log file size and file system utilization.

Permission Report

CiscoWorks LMS Portal > Common Services > Server > Reports > Permission Report

Reports > System:Users > Permission

The Permissions Report provides information on roles and privileges associated with the roles. It specifies the tasks that a user in a particular role can perform.

Who Is Logged On Report

CiscoWorks LMS Portal > Common Services > Server > Reports > Who Is Logged On

Reports > System:Users > Who is Logged On

The Users Logged In Report provides information on users currently logged into Common Services.

Process Status Report

CiscoWorks LMS Portal > Common Services > Server > Reports > Process Status

Reports > System: Status > Process

The Process Status Report shows the status of the processes running on the CiscoWorks Server.

Audit Log Report

CiscoWorks LMS Portal > Common Services > Server > Reports > Audit Log

Reports > Audit:System

Audit log report provides information on:

User login and logout from CiscoWorks

CiscoWorks Local user addition

CiscoWorks Local user modification

CiscoWorks Local user deletion

Change of CiscoWorks server modes

Admin Tasks

Process Management Tools

CiscoWorks LMS Portal > Common Services > Server > Admin > Processes

Admin > System: Server Monitoring > Processes

Process management tools enable you to manage these backend processes to optimize or troubleshoot the CiscoWorks Server.

You can do the following activities:

View the details of all processes

Filter and show only processes of a specific state

Start the processes

Stop the processes

All mandatory processes are started when you start the system

Taking backup

CiscoWorks LMS Portal > Common Services > Server > Admin > Backup

Admin > System:Backup

You can schedule immediate, daily, weekly, or monthly automatic database backups. You should have the privileges necessary for using this option.

Edit log file rotation

CiscoWorks LMS Portal > Common Services > Server > Admin > Log Rotation

Admin > System:Log Rotation

Log files can expand and fill up disk space. Log files rotation helps you manage the log files more efficiently. You can add and delete log files for rotation

Update a license

CiscoWorks LMS Portal > Common Services > Server > Admin > Licensing

Admin > System: License Management

You can obtain a product license and license your application, view details of your current software license, or update to a new license from the Licensing page.

Collect server information

CiscoWorks LMS Portal > Common Services > Server > Admin > Collect Server Information

Admin > System: Server Monitoring > Collect Server Information

You can collect information about the server including system information, environment, configuration, logs, web server information, device and credentials administration information, and grouping services information.

You can also delete the collected server information

Self Test Information report

CiscoWorks LMS Portal > Common Services > Server > Admin > Self Test

Admin > System: Server Monitoring > Selftest

Self Test Information report helps to test certain basic functions of the server

Notify users

CiscoWorks LMS Portal > Common Services > Server > Admin > Notify Users

Admin > System: User Management > Notify Users

Broadcasts messages to online users.

You can post messages to users with active CiscoWorks browsers. By default, the messages will be received within 60 seconds. You can also change this polling interval.

Stop a job, delete jobs, filter jobs

CiscoWorks LMS Portal > Common Services > Server > Admin > Job Browser > Stop, Delete, Filter

Admin > Jobs: Browser

You can manage jobs using the Job Browser. From the Job browser you can view a listing of jobs and filter jobs based on certain criteria.

Users in Help Desk, Approver, and Network Operator roles are not allowed to stop and delete jobs. All users (including Help Desk) can access the Job Browser page. The Refresh icon in Job browser is available for all users.

Free locked resources

CiscoWorks LMS Portal > Common Services > Server > Admin > Resource Browser > Free Resources

Admin > Network: Resource Browser > Free Resources

Common Services provides a Resource Browser for managing resources. You can free locked resources, when necessary, if you have appropriate privileges. All users (including those with Help Desk role alone) can access the Resource browser page. The Refresh icon in the Resource browser is available for all users.

Configure system preferences

CiscoWorks LMS Portal > Common Services > Server > Admin > System Preferences

Admin > System: System Preferences

System Preferences option is a way to centrally locate information that is used by CiscoWorks applications. You can apply or cancel the changes made to the system configuration.

Enable debug mode

CiscoWorks LMS Portal > Common Services > Server > Admin > CS Log Configurations

Admin > System: Debug settings > Common Services Log Configurations

Enables the debugging option for Common Services components without restarting the services. When you enable the debugging option for the selected component, the log levels in the respective properties file is changed to DEBUG and the debug messages are recorded in the corresponding log files You can only enable or disable the debugging option. You cannot choose to set different log levels such as INFO,WARNING, FATAL and ERROR.

Configure disk space threshold limit

CiscoWorks LMS Portal > Common Services > Server > Admin > DiskWatcher Configuration

Admin > System: Server Monitoring > DiskWatcher Configuration

DiskWatcher is a back-end process that monitors disk space availability on CiscoWorks Server. This process calculates the disk space of a drive (on Windows) or a file system (on Solaris) where CiscoWorks applications are installed, and stores them in diskWatcher.log file. You can reset the disk space threshold limit values


Software Center Tasks

This section provides information on the Common Services Software Center tasks in LMS 4.2:

Software Update Tasks

Device Update Tasks

Schedule Device Download Tasks

Activity Log Tasks

Table 2-2 Software Center Tasks 

LMS 3.2 Task Name
LMS 3.2 Navigation
LMS 4.2 Navigation
Description
Software Update Tasks

Performing Software Updates

CiscoWorks LMS Portal > Common Services > Software Center > Software Update

Admin > System: Software Center > Software Update

Finds software updates on Cisco.com, then downloads these updates to a server location. From the server, you can then install the updates using the procedures recommended in the readme file of the update package.

Device Update Tasks

Device Updates

CiscoWorks LMS Portal > Common Services > Software Center > Device Update

Admin > System: Software Center > Device Update

You can view a list of all CiscoWorks related device packages on your system using this option. Displays a count of devices supported for each product installed in the system. For device updates the source location could be Cisco.com or the Server Side Directory. The Device Update page lists the product name and the device type count. You can also delete packages that are outdated or that you no longer use.

Schedule Device Download Tasks

Scheduling Device Package Downloads

CiscoWorks LMS Portal > Common Services > Software Center > Schedule Device Downloads

Admin > System: Software Center > Schedule Device Downloads

Schedules device package downloads and specifies the time, frequency of the downloads, and the download policy.

Activity Log Tasks

Scheduled job details

CiscoWorks LMS Portal > Common Services > Software Center > Activity Log > Scheduled Job Details

Admin > System: Software Center > Scheduled Job Details

Displays the details of scheduled jobs in the software center. Scheduled Job table records and displays the downloads to the server. You can view the log from the server or from any client workstation.

Logs of event details

CiscoWorks LMS Portal > Common Services > Software Center > Activity Log > Event Log

Admin > System: Software Center > Event Log

Displays the logs of events in the software center. The Event Log table shows the list of immediate downloads, installations and uninstallations of device packages. You can view the log from the server or from any client workstation.


Device and Credential Tasks

This section provides information on the following Common Services Device and Credential tasks in LMS 4.2 :

Device DiscoveryTasks,

Device Management Tasks

Auto Update Server Tasks

Report Tasks

Device Selector Setting Tasks

Admin Tasks

Table 2-3 Device and Credential Tasks 

LMS 3.2 Task Name
LMS 3.2 Navigation
LMS 4.2 Navigation
Description
Device DiscoveryTasks

Device Discovery Settings

CiscoWorks LMS Portal > Common Services > Device and Credentials > Device Discovery > Discovery Settings

Admin > Network: Discovery Settings

Configures the layer 3 and layer 2 protocols and other dicovery options before starting the discovery of devices

Also, it displays the list of total devices discovered, number of reachable devices, unreachable devices, and various other details about the devices in the DCR.

Dicovery schedule

CiscoWorks LMS Portal > Common Services > Device and Credentials > Device Discovery > Discovery Schedule

Admin > Network: Discovery Settings > Schedule

You can create, view, edit, modify, and delete the device discovery schedule job.

Discovery Logging

CiscoWorks LMS Portal > Common Services > Device and Credentials > Device Discovery > Discovery Logging Configuration

Admin > Network: Discovery Settings > Logging Configuration

Enables the debugging option for components or modules of Common Services Device Discovery without restarting the services. When you enable the debugging option for a selected component, the log levels in the csdiscovery.properties file is changed to DEBUG and the debug messages are recorded in the CSDiscovery.log file.

Device Management Tasks

Managing Devices

CiscoWorks LMS Portal > Common Services > Device and Credentials > Device Management

Inventory > Device Administration: Add / Import / Manage Devices

The Device Management option in Device and Credentials Administration helps you manage the list of devices and their credentials. Device Management helps you in:

Adding Devices

Deleting Devices

Editing Device Credentials

Editing Device Identity

Importing Devices and Credentials

Exporting Devices and Credentials

Excluding Devices

Viewing Devices List

Auto Update Server Tasks

Auto Update Server

CiscoWorks LMS Portal > Common Services > Device and Credentials > Auto Update Server Management

Inventory > Device Administration: Auto Update Server Management

Auto Update Servers have the following credentials:

Auto Update Server URL

Username

Password

The Auto Update Server Management UI is not visible in a DCR Slave machine.

Auto Update Server management feature helps you in:

Adding an Auto Update Server

Editing an Auto Update Server

Deleting an Auto Update Server

Report Tasks

Device List Report

CiscoWorks LMS Portal > Common Services > Device and Credentials > Reports > Device List Report

Reports > Inventory:Management Status > Known Device List

The DCR Device List Report displays the complete list of all devices.

Audit Report

CiscoWorks LMS Portal > Common Services > Device and Credentials > Reports > Audit Report

Reports > Audit:Device Administration

The Audit Report displays the complete device list in DCR for a specified period of time.

Excluded Devices Report

CiscoWorks LMS Portal > Common Services > Device and Credentials > Reports > Excluded Devices Report

Reports > Inventory:Management Status > Excluded Devices

The Excluded Devices Report displays the list of devices that should not be added to DCR.

Import Status Report

CiscoWorks LMS Portal > Common Services > Device and Credentials > Reports > Import Status Report

Reports > Inventory:Management Status > Imported Device Status

The Imported Device Status report displays the information about the devices that are imported into DCR from any one of the following import sources:

Import File

Local NMS

Remote NMS

Device Selector Setting Tasks

Customization of Device Type Groups

CiscoWorks LMS Portal > Common Services > Device and Credentials > Device Selector Settings > Group Customization

Admin > Network: Display Settings > Group Customization

Provides options to select/remove the Device Selector groups.

You can customize the Device Type Based Groups folder to display:

All devices in groups, based on their Device Category only

All devices in groups and subgroups, based on their Device Category and Series

All devices in groups and subgroups, based on their Device Category, Series and Model

Customizing Display Order of Device Groups

CiscoWorks LMS Portal > Common Services > Device and Credentials > Device Selector Settings > Group Ordering

Admin > Network: Display Settings > Group Ordering

Provides options to choose the order in which the existing groups will be displayed.

The Group Ordering setup is specific to each user and the changes will be reflected in the Device Selector panes of all applications.

The default order of the groups displayed in the Device Selector pane is:

All Devices

Device Type Groups

User Defined Groups

Subnet Groups

Application Specific Groups

You can change the order and save the configurations.

Admin Tasks

Administering Device and Credential Repository

CiscoWorks LMS Portal > Common Services > Device and Credentials > Admin > Mode Settings

Admin > Network: Device Credential Settings > Current DCR Settings

The DCR Administration feature allows you to do the following tasks:

Changing DCR Mode

Configuring Device Polling

Configuring User Defined Fields

Configuring Default Credentials

To perform these tasks, select Device and Credentials > Admin from the CiscoWorks home page. The Admin page appears with the current DCR Administration settings.

You can change the Mode Settings or modify User Defined fields.

Configuring Device Polling Settings

CiscoWorks LMS Portal > Common Services > Device and Credentials > Admin > Device Polling > Device Poll Settings

Admin > Network: Device Credential Settings > Device Poll Settings

Configures a Device Polling policy and schedules a Device Polling job to check whether the devices can be reached.

Unreachable Device Report

CiscoWorks LMS Portal > Common Services > Device and Credentials > Admin > Unreachable Device Report

Reports > Inventory:Management Status > Unreachable Devices

Displays the unreachable devices from the DCR.

Renaming User Defined Fields

CiscoWorks LMS Portal > Common Services > Device and Credentials > Admin > User Defined Fields

Admin > Network: Device Credential Settings > User Defined Fields

The User Defined Fields (UDFs) are used to store the additional information about a device. DCR supports a maximum of ten UDFs.

By default, the user interface provides four UDFs:

user_defined_field_0

user_defined_field_1

user_defined_field_2

user_defined_field_3

You can add six more UDFs through the user interface. You can rename or delete all the UDFs including the four default UDFs provided by the user interface.

Configuring a Default Credentials Set

CiscoWorks LMS Portal > Common Services > Device and Credentials > Admin > Default Credential Sets

Admin > Network: Device Credential Settings > Default Credential Sets

You can use default credentials to populate newly-added devices in Device Addition flows such as Add and Bulk Import.

You can configure multiple default credential sets to a maximum of 50 default credential sets.

Each default credential set comprises the following credentials:

Primary Credentials (Username, Password, Enable Password)

Secondary Credentials (Username, Password, Enable Password)

SNMPv2c/SNMPv1Credentials (Read-Only Community String, Read-Write Community String)

SNMPv3 Credentials (Mode, Username, Authentication Password, Authentication Algorithm, Privacy Password, Privacy Algorithm)

HTTP credentials (Primary HTTP Username and Password, Secondary HTTP Username and Password, HTTP port, HTTPS port, Current Mode)

Auto Update Server Managed Device Credentials (Username and Password)

Rx Boot Mode Credentials (Username, Password)

Setting up a Default Credential Set Policy

CiscoWorks LMS Portal > Common Services > Device and Credentials > Admin > Default Credential Sets Policy Configuration

Admin > Network: Device Credential Settings > Default Credential Sets Policy Configuration

Creates a default credential set policy. You can create default credential set policies based on following policy types:

IP Address

Hostname

Display Name

You can also specify the order in which the default credential set policies should be applied for devices that are added or imported into DCR.

The default credential set policies are applied in the order in which they appear on the Credentials Sets Policy Configuration page. The default credential set policies appearing at the top of the list are applied first.


Group Administration Tasks

This section provides information on the Common Services Group Administration tasks in LMS 4.2.

Table 2-4 Group Administration Tasks 

LMS 3.2 Task Name
LMS 3.2 Navigation
LMS 4.2 Navigation
Description

Administering Groups

CiscoWorks LMS Portal > Common Services > Groups > Export

Admin > System: Group Management > Device Groups

The Groups feature in Common Services helps you to group devices managed by CiscoWorks applications. It helps in creating, managing, and sharing groups of devices. The groups created using this feature are shared across applications. The groups created in applications can also be viewed from Common Services.