The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
This section includes troubleshooting topics about installation and deployment issues.
Although we do not recommend the use of intervening networking elements such as forward proxies between the client software (running on user desktops) and back-end system servers, we do not forbid their use with your system. We recommend you minimize such elements, as each intervening network element has the potential to introduce network latencies. These latencies result in a poor user experience for latency-sensitive aspects of Cisco WebEx meetings, including WebEx Video, Voice Connection using computer, and screen sharing. Intervening elements may affect the contents of each networking packet in unforeseeable ways, that could break these features.
If your end users experience these issues, we strongly recommend you remove intervening networking elements from your system then check if the problems are resolved.
Proxies should not change the network traffic or add latencies into the overall flow of data in the system.
Only the Internet Reverse Proxy provided with this product may be used in this system. Internet Reverse Proxies or web load balancers, supplied by other vendors, are not supported. The Internet Reverse Proxy provided with this product is optimized for handling real-time web, audio, and data-sharing traffic from external users joining meetings from the Internet.
Error: error.deploy_summary.353 = The image used to deploy the virtual machines may be corrupted. Please obtain a new copy of the OVA file and deploy all the virtual machines again.