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Cisco Service Control Collection Manager

Release Notes for Cisco Collection Manager, Release 3.8.x

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Release Notes for Cisco Collection Manager, Release 3.8.x

Table Of Contents

Release Notes for Cisco Collection Manager, Release 3.8.x

Contents

Introduction

Installation Notes

Supported Platforms

Supported External Databases

Upgrading the Cisco Collection Manager to Release 3.8.x

Release 3.8.5 New Features

Release 3.8.0 New Features

Release 3.7.5 New Features

Release 3.7.2 New Features

Release 3.7.1 New Features

Release 3.7.0 New Features

Changes in Scripts, Tables, and RDRs

Release 3.8.5 Changes

Release 3.8.5 Table Changes

Release 3.8.5 RDR Changes

Release 3.8.5 Script Changes

Release 3.8.0 Changes

Release 3.7.5 Changes

Release 3.7.5 Table Changes

Release 3.7.5 Scripts and RDR Changes

Release 3.7.2 Changes

Release 3.7.1 Changes

Release 3.7.0 Changes

Release 3.7.0 Script Changes

Table Changes

RDR Changes

Resolved and Open Caveats

Release 3.8.5 Caveats

Release 3.8.0 Caveats

Resolved Caveats

Open Caveats

Release 3.7.5 Caveats

Resolved Caveats

Open Caveats

Release 3.7.2 Caveats

Release 3.7.1 Caveats

Release 3.7.0 Resolved Caveats

Release 3.7.0 Open Caveats

Obtaining Documentation and Submitting a Service Request


Release Notes for Cisco Collection Manager, Release 3.8.x


Revised: December 21, 2012, Ol-26828-02

Note This document supports all 3.8.x releases.


Contents

Introduction

Installation Notes

Release 3.8.5 New Features

Release 3.8.0 New Features

Release 3.7.5 New Features

Release 3.7.2 New Features

Release 3.7.1 New Features

Release 3.7.0 New Features

Resolved and Open Caveats

Obtaining Documentation and Submitting a Service Request

Introduction

The Cisco Collection Manager is an implementation of RDR-collection software. The software receives raw data-records (RDRs) from Cisco SCE devices, and performs pre-aggregation and persistency into a database or text-files in CSV format.

This document outlines the new features and states known caveats.

For a list of the caveats that apply to Cisco Collection Manager, Release 3.8.x see the Resolved and Open Caveats.


Note We have streamlined and improved the user interface. To access it, follow these instructions.


To access the online Cisco Service Control documentation site, do the following:

1. On cisco.com, go to the following page:

http://www.cisco.com/web/psa/products/index.html

2. From the Select a category list, select Service Exchange.

3. From the Select a subcategory list, select the desired Cisco Service Control category.

4. From the Select a product list, select the desired Cisco Service Control product.

Installation Notes

Supported Platforms

Supported External Databases

Upgrading the Cisco Collection Manager to Release 3.8.x

Supported Platforms

The Cisco Collection Manager and its database are software components that run on a server platform. They can be installed on any of the following configurations:

Sun SPARC machine (64-bit) running 64-bit versions of Solaris 9 or Solaris 10.

Intel machine (32-bit or 64-bit) running 32-bit versions of Red Hat Enterprise Linux 4.0 or 32-bit versions of Red Hat Enterprise Linux 5.0. Intel machine (32-bit or 64-bit) running 64-bit versions of Red Hat Enterprise Linux 5.0 or 64-bit versions of Red Hat Enterprise Linux 6.0.


Caution Sybase installation on Red Hat Enterprise Linux 6.0 is not supported.

Intel machine (32-bit or 64-bit) running 32-bit or 64-bit versions of CentOS 5.x. (Requires Cisco Collection Manager version 3.6.5 or higher.)

Intel machine (32-bit or 64-bit) running VMware Server or VMware ESX VMware-VMvisor-Installer-4.0.0-164009.x86_64.iso.

Cisco Unified Computing System (UCS) server model R210-2121605 with a Intel(R) Xeon(R) X5570 2.93 GHz CPU with 8 Cores (minimum memory 4 GB).

All configurations use a 32-bit Java Virtual Machine (JVM).


Caution The Cisco Collection Manager must run on its own server platform. It cannot run on the same machine as the Cisco Subscriber Manager or other applications.


Note You can find more operating system specific information for using the Cisco Collection Manager with the Cisco Service Control Management Suite in the Cisco Service Control Management Suite Collection Manager User Guide at: http://www.cisco.com/en/US/docs/cable/serv_exch/serv_control/broadband_app/rel38x/cmug/cmug.html.



Note The Cisco Collection Manager bundled Sybase server is assigned to one CPU core at the time of installation. The Sybase license allows you to assign a maximum of four CPU cores.



Note The maximum database size supported by the bundled Sybase database is 50GB. For database support larger than 50GB, use an external database.


Supported External Databases

The Cisco Collection Manager supports the following external databases:

MySQL Releases 4.1, 5.0, and 5.1

Oracle Releases 9.2, 10.2, and 11

Sybase Releases 12.5 and 15


Caution Sybase installation on Red Hat Enterprise Linux 6.0 is not supported.

Upgrading the Cisco Collection Manager to Release 3.8.x

For upgrade information, please refer to the Cisco Service Control Management Suite Collection Manager Quick Start Guide, Release 3.8.x. at:

http://www.cisco.com/en/US/partner/products/ps6153/prod_installation_guides_list.html

Release 3.8.5 New Features

This section lists the features introduced in this release:

Virtual Link Bandwidth Usage per Package

The Cisco Collection Manager supports the IP_TYPE along with the existing PACKAGE_ID and UP_VLINK_ID/DOWN_VLINK_ID based aggregation. Records aggregate based on each unique combination of PACKAGE/UP_LINK/IP_TYPE and PACKAGE/DOWN_LINK/IP_TYPE.

IPv6 Support for RDRs:

The below RDR's are enhanced to support IPv6

Virtual Link Usage RDR (VLUR)

Media Flow RDR

SPAM RDR


Note Initial IPV6 support began in Release 3.7.5.


Release 3.8.0 New Features

This section lists the features introduced in this release:

IP Type based aggregation in the topper/aggregator (TA) Adapter:

IP Type based aggregation is added to the TA Adapter in addition to the existing service/package based aggregation. The TA Adapter now aggregates the records and lists the top subscribers for each service/package/iptype combination with a different metric. IP Type based aggregation is enabled by default

The removal of NetFlow support:

CM:NetFlow data collection and all NetFlow related utility script support has been removed from Cisco Collection Manager package.

Additional IPv6 RDR support:

The below RDR's are enhanced to support IPv6

Subscriber Usage RDR (RPT_NUR)

Package Usage RDR (RPT_PUR)

Real-time Subscriber Usage RDR (RPT_SUR)

Zone Usage RDR (RPT_ZUR)


Note Initial IPV6 support began in Release 3.7.5.


Release 3.7.5 New Features

This section describes the features introduced in this release:

Initial IPV6 support:

The below RDR's are enhanced to support IPv6

Link Usage RDR (LUR)

Transaction RDR(TR)

HTTP TUR RDR

Video TUR RDR

Operating System Finger Printing Support (OSFP)

OSFP is supported for the Subscriber Usage RDR (NUR). New fields are added to RPT_NUR.

Release 3.7.2 New Features

This section describes the features introduced in this release:

Custom Adapter

The Custom Adapter receives RDRs, processes specific fields configured by the user, and writes the records to files on the disk in comma-separated value format. Using standard mechanisms such as FTP, a service provider's OSS or a third-party billing system can retrieve these records to generate enhanced accounting and network traffic analysis records.

CDMA Support

The Cisco Collection Manager now supports both GSM and CDMA mobile based reports. Previously the Cisco Collection Manager only supported GSM.

TA Adapter Package Based Aggregation

From 3.7.2, The TA Adapter aggregates the records and lists the top subscribers for each service/package combination with different metrics. The TA Adapter package based aggregation is disabled by default.

Customized Sybase Installation

Release 3.7.1 New Features

This section describes the features introduced in this release:

Global Usage Monitor Support

The Cisco Collection Manager supports Global usage records. These are the records of many applications running over an interface. These records monitor the total network traffic. The Global usage records can show the collected application usage over a specific time period, the peak usage, and the average usage.

IPv6 support for NetFlow

The Cisco Collection Manager supports a mix of IPv4 and IPv6 traffic from a Cisco ASR 1000 Series Router.

IP Version based report

Option Template processing from Cisco ASR 1000 Series Router

Release 3.7.0 New Features

This section describes the features introduced in this release:

The Cisco Collection Manager supports Cisco IOS NetFlow and the Cisco ASR 1000 Series Router. The Cisco Collection Manager operating with the Cisco IOS NetFlow is part of the Cisco ASR 1000 Application Visibility and Control solution. Refer to the Cisco ASR 1000 Application Visibility and Control Collection Manager User Guide for information on this solution.

The Cisco Collection Manager supports a menu-driven installation wizard.

The Cisco Collection Manager supports Network Address Translation (NAT) gateway detection through Operating System (OS) fingerprinting. The feature detects prohibited network masquerading (or IP masquerading). Network masquerading is a technique that hides an entire IP address space behind a single IP address in another, often public address space.

The Cisco Collection Manager supports all scripting on both the Sybase and MySql databases. In earlier releases, certain scripting was only supported for the Sybase database.

The Cisco Collection Manager scripts support both CM:RDR and CM:NetFlow features. Refer to the Cisco ASR 1000 Application Visibility and Control Collection Manager User Guide for more information on CM:NetFlow features.

The Cisco Collection Manage supports Anti-SPAM for SPAM RDR.

Changes in Scripts, Tables, and RDRs

Release 3.8.5 Changes

The following changes were made in Release 3.8.5:

Release 3.8.5 Table Changes

List of tables changed for this release:

RPT_VLUR

RPT_MEDIA

RPT_SPAM

RPT_PUR

RPT_ZUR

RPT_GUR

RPT_VLUR

RPT_SUR

Release 3.8.5 RDR Changes

List of RDRs changed for this release. These RDRS are changed to be IPv6 compatible:

Virtual Link Usage RDR (VLUR)

Media Flow RDR

SPAM RDR

Release 3.8.5 Script Changes

There are no script changes.

Release 3.8.0 Changes

List of tables changed for this release:

RPT_ZUR

RPT_PUR

RPT_SUR

RPT_NUR

RPT_TOPS_PEAK_CUMULATIVE

RPT_TOPS_PEAK_PERIOD

RPT_TOPS_PERIOD0

RPT_TOPS_PERIOD1

RPT_TOPS_PERIOD0_CUMULATIVE

RPT_TOPS_PERIOD1_CUMULATIVE

Release 3.7.5 Changes

Release 3.7.5 Table Changes

List of tables changed for this release:

RPT_LUR

RPT_TR

RPT_USAGE_NF

RPT_TRANSACTION_NF

RPT_GLB_USAGE_NF

Release 3.7.5 Scripts and RDR Changes

There are no changes in scripts, or RDRs for Release 3.7.5.

Release 3.7.2 Changes

There are no changes in scripts, tables, or RDRs for Release 3.7.2.

Release 3.7.1 Changes

There are no changes in scripts, tables, or RDRs for Release 3.7.1.

Release 3.7.0 Changes

The below changes are made in the 3.70 release.

Release 3.7.0 Script Changes

The following scripts have been upgraded as part Cisco Collection Manager Release 3.7.0 and will not have backward compatibility. You need to run the below scripts with specified options:

~scmscm/scripts/loadsqlprocedures.sh

~scmscm/scripts/droptable.sh

~scmscm/scripts/dbtables.sh

~scmscm/scripts/dbperiodic.sh

~scmscm/scripts/dbfree.sh

~scmscm/scripts/dbconf.sh

~scmscm/scripts/createaggevents.sh

~scmscm/scripts/sybrestore.sh

~scmscm/scripts/sybback.sh

~scmscm/scripts/prunetable.sh

~scmscm/scripts/partitions.sh

~scmscm /cm/bin/updatetimezone.sh

~scmscm /cm/bin/jselect-sce-tz.sh

~scmscm/db_maint/ create_periodic_del_procs.sh

~scmscm/setup/monitor/monitor.sh

Table Changes

List of Tables changed for this release:

RPT_SPAM

RPT_SUR

RPT_LUR

RDR Changes

New Columns added in SPAM RDR.

New Columns added in Real-time Subscriber Usage RDR (SUR)

Columns Data Types altered in Link Usage RDR

Resolved and Open Caveats

The following sections list the resolved and open caveats for the specific releases. A resolved caveat is one fixed in the listed release. An open caveat is one that exists in the listed release.

Release 3.8.5 Caveats

There are no new open or resolved caveats for Release 3.8.5.

Release 3.8.0 Caveats

Resolved Caveats

CSCty63870

The Cisco Collection Manager CSV/JDBC adapter processes are not killed when the Cisco Collection Manager restarts. This failure permits the dual processes for the CSV/JDBC Adapter to remain UP. This condition may cause a memory heap error.

Open Caveats

CSCuc36537

There is a database insert error during the RAG Adapter Aggregation. The Cisco Collection Manager delivers an error message when receiving RDRs.

Workaround   None

Release 3.7.5 Caveats

Resolved Caveats

CSCtx02426

The Cisco Collection Manager does not store the UTC value in the Cisco NetFlow records.

CSCtx54792

The Cisco Collection Manager does not upgrade the existing Netflow table data to UTC value.

Open Caveats

CSCty63870

Multiple adapter processes may boot up after the Cisco Collection Manager restarts.

CSCuc36537

There is a database insert error during the RAG Adapter Aggregation. The Cisco Collection Manager delivers an error message when receiving RDRs.

Release 3.7.2 Caveats

There are no new open or resolved caveats for Release 3.7.2.

Release 3.7.1 Caveats

There are no new open or resolved caveats for Release 3.7.1.

Release 3.7.0 Resolved Caveats

This section describes the resolved issues in Release 3.7.0:

CSCtj66866

The Auto timezone update functionality does not work properly on a Solaris 9 server.

CSCtj75103

The prerequisites script generates error messages when run on CentOS and VMware platforms.

CSCto08237

Collection Manager database fields for RPT_LUR table columns Up/Down volumes modified.

CSCtj09066

Default Vlink Names are reversed in VLINKJ_INI table.

CSCtl08183

Updatetimezone.sh gives an error if the timezone is greater than +7 or -7.

CSCte54817

CM and RDR servers fail to boot if empty "tags" line in queue.conf.

CSCtn20945

Service Control Engine Collection Manage Topper CSV Files

Release 3.7.0 Open Caveats

This section describes the open caveats in Cisco Collection Manager release 3.7.0.

CSCtq09664

free_db.sh and free_log.sh is not working in the monitor script.

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.