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Release Notes for Cisco Network Module Enhanced Application Performance Assurance (NME-APA) Device Console 1.0.0

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Release Notes for Cisco Network Module Enhanced Application Performance Assurance (NME-APA) Device Console 1.0.0

Table Of Contents

Release Notes for Cisco Network Module Enhanced Application Performance Assurance (NME-APA) Device Console 1.0.0

Contents

Introduction

Open Caveats

INI_VALUES table is populated with the values only by Apply operation

APADC is unable to connect NME-APA module across different subnets

If the device is not connected, the User Management provisioning screen should be cleaned up

The time on the Time tab in the Device configuration should not be static in the GUI

Daylight savings accepts improper dates

Adding NME-APA Module with same name does not cause error in GUI

Global monitoring report—Numeric values are displayed instead of service name

Report can show narrower time-range on X axis for overtime reports

Mbps report does not show data of less than one Mb

Report Graph does not display complete legends

PROCESS_ERROR generated when an invalid Class is chosen

Device name authentication ignored for device username 'cisco'

APADC Help files contain internal names and details on nonexistent reports

Cannot delete exported file if it has been imported

Reports contain internal or obsolete terminology

Existing groups are deleted when only users are imported

java.lang.NumberFormatException when configuring daylight savings

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center

Contacting TAC by Using the Cisco TAC Website

Contacting TAC by Telephone


Release Notes for Cisco Network Module Enhanced Application Performance Assurance (NME-APA) Device Console 1.0.0


Revised: September 27, 2007, OL-14501-01

Supports: NME-APA 1.0.0

Contents

Introduction 

Open Caveats 

Obtaining Technical Assistance 

Introduction

These release notes for the Cisco NME-APA Device Console are updated as needed.

For a list of the caveats that apply to Cisco NME-APA Device Console 1.0.0, see Open Caveats.

Open Caveats

This section describes the open caveats in NME-APA Device Console release 1.0.0.

INI_VALUES table is populated with the values only by Apply operation

Cisco number: CSCsj28635

When trying to run a report, an APADC user receives the following error:

Missing configuration. Please go to Traffic Management, Apply configuration, and try 
again.

This error typically occurrs after (re)installing APADC until the service configuration has been applied.

Workaround:

Go to Traffic Management > Applications > Classes. Click the Apply button.

APADC is unable to connect NME-APA module across different subnets

Cisco number: CSCsj69778

The APADC fails to connect to NME-APA with an encryption error. This occurs when the APADC password encryption is done by using the source and destination IP address keys when the address keys are part of different subnets.

Workaround:

Ensure that the APADC and the managed NME-APA devices are part of the same subnet.

If the device is not connected, the User Management provisioning screen should be cleaned up

Cisco number: CSCsk16662

After the device state is changed to available, the User Management provisioning screen should be cleaned up.

Workaround:

Manually select and delete the unwanted users/groups.

The time on the Time tab in the Device configuration should not be static in the GUI

Cisco number: CSCsj45176

The time on the NME-APA module is not applied until after clicking the Apply button in the APADC. Failure to 'apply' the time causes the time on the NME-APA module to be different the configured time

Workaround:

Time configuration should be done last, immediately before clicking Apply .

Daylight savings accepts improper dates

Cisco number: CSCsj81707

On the Time tab of the Configuration screen the time is incorrect after a daylight saving time (DST) event. This is because time changes are based on the configured date and time for the DST event.

Workaround:

Reconfigure DST every year.

Adding NME-APA Module with same name does not cause error in GUI

Cisco number: CSCsj98857

When adding a new NME-APA module to the APADC, the application does not validate if the name pre exists.

Workaround:

Do not use the same name for multiple NME-APA modules managed by same APADC.

Global monitoring report—Numeric values are displayed instead of service name

Cisco number: CSCsk08655

After adding a new class and selecting a global counter and running a global bandwidth report, numeric values are displayed instead of the service name. The numeric values are used to represent a class name when displaying global bandwidth per service.

Workaround:

From the Class Edit window, check which service class is using this counter to find out the service name.

Report can show narrower time-range on X axis for overtime reports

Cisco number: CSCsj51623

When there is no data in the database from the Time Span beginning timestamp until the first X point on the chart, or from the last X point on the chart until the Time Span ending timestamp, or both, the time range of the displayed data on the X axis is narrower than the "Time Span" subtitle of the report title.

Workaround:

The displayed report is correct. The undisplayed areas at the edges of the chart are empty.

Mbps report does not show data of less than one Mb

Cisco number: CSCsj69647

Some bandwidth datasets are not displayed on the report image even though there is traffic in the database. This can occur under the following conditions:

The Units of results parameter is set to L3MBytes.

The datasets that do not appear have data values of less than 1 MB.

Workaround:

Set the Units of results parameter to L3KBytesandrerun the report.

Report Graph does not display complete legends

Cisco number: CSCsj75299

Not all the legends are populated on the report screen when there is a large number of legend items.

Workaround:

Use the Limit number of results to parameter to limit the number of displayed items

Set Show other consumption parameter (if applicable) to trueto accumulate other datasets to one other dataset.

PROCESS_ERROR generated when an invalid Class is chosen

Cisco number: CSCsj89637

When using the Classes to focus parameter to select specific services, a PROCESS_ERROR is generated when trying to generate a report.

Workaround:

Deselect the specific services and rerun the report.

Device name authentication ignored for device username 'cisco'

Cisco number: CSCsk22210

When the device username is "cisco", the device connection succeeds even though there is a device name mismatch between the device and the device user configuration screens.

Workaround:

Do not use "cisco" as the device username.

APADC Help files contain internal names and details on nonexistent reports

Cisco number: CSCsk13462

A number of pages in the online help files contain internal product names and terminologies. There are also details about reports that do not exist in the APADC.

Workaround:

Ignore the unsupported reports in the help files.

When running reports, use the following guidelines:

package is now policy , e.g. policy profile

rule is now policy rule

service is now class , e.g. traffic class

service element is now class element

subscriber is now user

Cannot delete exported file if it has been imported

Cisco number: CSCsk19961

On both the User Management and the Device Management screens, if a previously exported file is imported into the APADC, after the import is complete it is not possible to immediately delete the original exported copy of the file.

Workaround:

Exit and re-enter the User Management or Device Management screen.

Reports contain internal or obsolete terminology

Cisco number: CSCsk21861

A number of reports contain internal or obsolete terminology.

Workaround:

When running reports, use the following guidelines:

package is now policy , e.g. policy profile

rule is now policy rule

service is now class , e.g. traffic class

service element is now class element

subscriber is now user

Existing groups are deleted when only users are imported

Cisco number: CSCsk22801

If there are existing groups and users/user groups on the User Management screen, if you import users or user groups from a file, the existing groups and users/user groups are deleted.

Workaround:

1. Export the existing data (users/groups) to a file

2. Update/append the new users/groups to the exported config file

3. Import the config file

java.lang.NumberFormatException when configuring daylight savings

Cisco number: CSCsk23979

When inputting a time value on the Time tab of the Configuration screen in Device Management a java.lang.NumberFormatException is thrown.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website

Cisco.com 

Technical Assistance Center 

Cisco.com

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Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com , you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training,and certification programs are also available.

Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.

To access Cisco.com , go to http://www.cisco.com.

Technical Assistance Center

The Cisco Technical Assistance Center (TAC) website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.

Contacting TAC by Using the Cisco TAC Website 

Contacting TAC by Telephone 

Contacting TAC by Using the Cisco TAC Website

If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website http://www.cisco.com/tac.

P3 and P4 level problems are defined as follows:

P3—Your network is degraded. Network functionality is noticeably impaired, but most business operations continue.

P4—You need information or assistance on Cisco product capabilities, product installation, or basic product configuration.

In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.

To register for Cisco.com, go to http://tools.cisco.com/RPF/register/register.do.

If you cannot resolve your technical issue by using the TAC online resources, Cisco.comregistered users can open a case online by using the TAC Case Open tool at http://www.cisco.com/tac/caseopen.

Contacting TAC by Telephone

If you have a priority level 1 (P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.

P1 and P2 level problems are defined as follows:

P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available.

P2—Your production network is severely degraded, affecting significant aspects of your business operations. No workaround is available.