Managing a Cisco WAE
You use the Cisco WAE menu item in the navigation area to perform basic operations such as viewing the status of WAE components and stop or start components on the WAE. Figure 1-2 shows the Cisco WAE Control window.
Figure 1-2 Cisco WAE Control Window
The Cisco WAE menu item includes the following options:
The Control option displays the following tabs:
Starting and Stopping Components
The Components tab enables you to view which components are running and which components are not, and allows you to start, stop, and restart components.
From this tab you can click Refresh to update the status of each component and update the WAE Device Manager interface to reflect recent changes made to the device from the WAAS Central Manager GUI. For example, if the device is configured to be a transparent CIFS accelerator device while you are logged into the WAE Device Manager, that change is not reflected until you either click Refresh or log in again to the WAE Device Manager.
Note If a component is not running, most of its configuration can be performed offline. However, any configuration changes made to the component will take effect only after it is restarted.
Note Do not stop or start a component if the device is not registered to a WAAS Central Manager.
To start and stop components, follow these steps:
Step 1 In the Components tab of the Cisco WAE Control window, choose the component that you want to activate and click Start.
After a few seconds, a green checkmark appears next to the selected component, indicating its status is running, as shown in Figure 1-3.
Figure 1-3 Components Tab—Starting Components
- To stop a component, choose the component from the list and click Stop.
After a few seconds, a red appears next to the selected component, indicating that it is no longer running.
- To restart a WAE component, choose the component from the list and click Restart.
- To display the current status of the WAE components, click Refresh.
Registering and Unregistering a WAE
The Registration tab enables you to register the WAE with the specified WAAS Central Manager or unregister the WAE. After the WAE is registered, you can view and manage it from the WAAS Central Manager GUI.
To register the WAE, follow these steps:
Step 1 In the Cisco WAE Control window, click the Registration tab. (See Figure 1-4.)
Figure 1-4 Cisco WAE Control —Registration Tab
Step 2 In the Central Host field, verify that the address of the WAAS Central Manager is displayed. If no address appears in this field, then the WAE is not registered with a Central Manager.
Step 3 Click Register to register the WAE.
The “Registration will update the WAE properties in the WAAS Central Manager. Are you sure?” message is displayed. Click OK. If successful, the “Appliance registered successfully” message is displayed.
Step 4 Click Unregister to unregister the Cisco WAE.
If successful, the “Appliance unregistered successfully” message is displayed.
Note When you unregister a WAE, any policies defined for it in the WAAS Central Manager GUI are removed.
Backing Up the Configuration Files
The Backup tab enables you to back up and restore the configuration files of the WAE.
To back up the WAE configuration, follow these steps:
Step 1 In the Cisco WAE Control window, click the Backup tab. (See Figure 1-5.)
Figure 1-5 Cisco WAE Control —Backup Tab
Step 2 In the Download configuration backup area, click Download.
Step 3 In the File Download window, click Save.
Step 4 In the Save As window, browse to where you want to save the file. You can also change the filename.
Step 5 Click Save.
The WAE configuration files are downloaded to the selected destination folder and stored in a single, compressed file.
For information about restoring files from a backup, see the “Restoring the Configuration Files” section.
Restoring the Configuration Files
The Backup tab enables you to restore the configuration files of the WAE. Restoring the configuration returns the WAE to its previous state when the backup was performed.
To restore the configuration files, follow these steps:
Step 1 In the Restore configuration from backup area, click Browse to navigate to the location of the backup file that you want to restore.
Step 2 Click Upload to restore the selected configuration files.
Note After the upload is completed, the WAE will be reloaded.
The Configuration option for the Cisco WAE menu item displays the following tabs:
- SNMP—Allows you to enable event MIB and logging traps on the WAE. For more information, see the “Configuring SNMP Settings” section.
- Networking—Allows you to view WAE settings defined during initial device setup described in the Cisco Wide Area Application Services Quick Configuration Guide. For more information, see the “Viewing Network Settings” section.
- Windows Authentication—Allows you to define the settings required by the WAE for Windows authentication to enable device login and CLI configuration. For more information, see the “Configuring Windows Authentication” section.
- Notifier—Allows you to define the e-mail address to which notifications are sent when alerts are generated by the WAE. For more information, see the “Defining Notification Settings” section.
Configuring SNMP Settings
The SNMP tab allows you to configure the SNMP settings on the Cisco WAE. To configure the SNMP settings, click the SNMP tab in the Configuration window. The SNMP tab appears. (See Figure 1-6.)
Figure 1-6 WAE Configuration—SNMP Tab
This tab allows you to configure the following settings:
- SNMP community—Sets the SNMP community string for read access, which is used as a password for authentication when accessing the SNMP agent of the WAE.
- SNMP community (R/W)—Sets the SNMP community string for read/write access, which is used as a password for authentication when accessing the SNMP agent of the WAE.
- Enable event MIB traps—Allows the WAE to send event MIB traps to the SNMP host specified in the SNMP notification host field.
- Enable logging traps—Enables logging traps on the device.
- SNMP notification host—Enter the IP address or hostname of your SNMP host so that the WAE can send MIB and logging traps to the host.
Click Save after making any changes to this page, or click Cancel to disregard your changes so that they do not take effect.
Viewing Network Settings
The Networking tab (see Figure 1-7) enables you to view the connection parameters between the WAE and the LAN.
To view the WAE connection settings, click the Networking tab in the Configuration window.
Figure 1-7 Cisco WAE Configuration—Networking Tab
The Networking tab contains the following information:
- Network connection flags—The network status flags.
- Mode—The duplex and speed of the connection.
- Machine name—The hostname of the WAE.
- DHCP—Whether a DHCP server is available on the network.
- IP Address
- Net mask
- Default Gateway
- DNS Server 1
- DNS Server 2
- Domain Name
- MAC Address
- Time Zone
Configuring Windows Authentication
The WAAS Central Manager GUI and the WAE Device Manager use Pluggable Authentication Modules (PAM) for user login authentication. Administrative users defined in the WAAS Central Manager GUI are distributed to the WAE Device Managers. Administrative user authentication is performed only upon login to the WAAS Central Manager GUI or the WAE Device Manager. Each WAE has a default GUI and CLI user with the username admin and password default. This user account cannot be deleted, but the password can be changed.
Note In situations where the CLI user account information conflicts with the management GUI configuration, the management GUI configuration will overwrite any conflicting CLI user account information at the time of configuration distribution. A warning is displayed to CLI users after configuring CLI user account settings to inform users of this behavior.
This section contains the following topics:
Understanding Login Authentication and Authorization Through the Local Database
Local user authentication and authorization use locally configured usernames and passwords to authenticate administrative user login attempts. The login and passwords are local to each WAE.
By default, local user login authentication is enabled as the primary authentication method. You can disable local user login authentication only after enabling one or more of the other administrative login authentication methods. However, when local user login authentication is disabled, and you disable all other administrative login authentication methods, local user login authentication is reenabled automatically.
Windows Domain authentication is another user login authentication method. You can use the console, Telnet, FTP, SSH, or HTTP (WAAS Central Manager and WAE Device Manager interfaces) to authenticate Windows Domain users.
Supported Authentication Methods
When you enable Windows authentication on your WAE, you can configure additional settings that make the authentication process of your users, WAE, and services more secure when they register with the domain controller.
CIFS supports the following Windows authentication methods on the WAE:
- NTLMv2 authentication—A Windows authentication protocol that is built into most Windows operating systems.
- Kerberos—A Windows authentication protocol that uses secret-key cryptography and is built into Windows 2003 Server.
Note Windows domain authentication is not performed unless a Windows domain server is configured on the WAAS device. If the device is not successfully registered, authentication and authorization do not occur. WAAS supports authentication by a Windows domain controller running only on Windows Server 2000 or Windows Server 2003.
If you are using NTLM authentication, the Windows domain server must be installed with the option to support pre-Windows 2000 operating systems. (On the installation Permissions screen of the Windows server dcpromo wizard, select “Permissions compatible with pre-Windows 2000 server operating systems.”)
LDAP Server Signing
Lightweight Directory Access Protocol (LDAP) server signing is a configuration option of the Microsoft Windows Server’s Network security s ettings. This option controls the signing requirements for LDAP clients such as the WAE. LDAP signing is used to verify that an intermediate party did not tamper with the LDAP packets on the network and to guarantee that the packaged data comes from a known source.
The WAAS software supports login authentication with Windows 2003 domains when the LDAP server signing requirements option for the Domain Security Policy has been set to “Require signing.” LDAP server signing allows the WAE to join the domain and authenticate users securely.
Note When you configure your Windows domain controller to require an LDAP signature, you must also configure LDAP server signing on the WAE from the CLI by using the smb-conf section "global" name "ldap ssl" value "yes" global configuration command. You cannot enable this option using the WAE Device Manager interface. For information on using the smb-conf command, see the Cisco Wide Area Application Services Command Reference.
Setting Up Windows Authentication
The Windows Authentication tab allows you to configure the security settings on the WAE.
To configure Windows Authentication, follow these steps:
Step 1 Log into the WAE Device Manager.
Step 2 In the Configuration window, click the Windows Authentication tab.
The Window Authentication window appears. (See Figure 1-8.)
Figure 1-8 Cisco WAE Configuration—Windows Authentication Tab
Step 3 Enter the NetBIOS name.
The NetBIOS name cannot exceed 15 characters nor contain special characters.
Note By default, the NetBIOS name field is automatically populated with the hostname of the file engine. If this hostname changes, the NetBIOS field is not automatically updated with the new name.
Step 4 Enter the workgroup or domain name in the short name format, and check the NT Domain check box if the workgroup/domain is a Windows NT 4 domain.
For example, if your domain name is cisco.com, the short name format is cisco. If your workgroup or domain is a Windows 2000 or Windows 2003 domain, do not check the NT Domain check box.
If the NT Domain check box is checked, the domain name and short name format can contain a period (.), but be careful not to enter the fully qualified name for the NT domain.
Step 5 Enter the IP address or hostname for the WINS server that you are using.
Step 6 Check the Use NTLMv2 authentication check box to enable NTLMv2 authentication.
Note Enable NTLMv2 support only if all clients have their security policy set to “Send NTLMv2 responses only/Refuse LM and NTLM.” Using NTLM v2 when the clients do not require it could cause authentication to fail.
Step 7 Check the Windows authentication for WAFS Management login check box to use Windows Domain to authenticate Telnet, FTP, console, SSH, and user interface (WAAS Central Manager GUI and WAE Device Manager) logins to CIFS (WAFS).
When you add users through the WAAS Central Manager GUI, you are given the option to configure users as local users who have their login password stored on the WAE. Local users are authenticated by the WAE, but nonlocal users are commonly verified using Windows Domain authentication.
Step 8 If you are using Kerberos authentication, check the Kerberos enabled check box and then specify the following information:
- The fully qualified name of the Kerberos realm. All Windows 2000 domains are also Kerberos realms, but the realm name is always the all uppercase version of the domain name.
- The fully qualified name or IP address of the Key Distribution Center. You can also specify a port using the following format: ip address or name:port number. For example, 10.10.10.2:88.
- The organizational unit.
You can only enable Kerberos authentication if at least one of the boxes described in Step 7 is checked. After you enable Kerberos, make sure that the clock on your WAE is within 5 minutes of the clock on your domain controller. Otherwise, your domain controller will refuse to use Kerberos for authentication.
If you are using a Windows 2000 (with SP4) or Windows 2003 (with SP1) domain controller, you should enable Kerberos authentication.
Step 9 If your domain controller has been configured to require LDAP server signing, you need to use the WAAS CLI to enable LDAP server signing on the WAE by using the smb-conf section "global" name "ldap ssl" value "yes" global configuration command. For information on using the smb-conf command, see the Cisco Wide Area Application Services Command Reference.
Step 10 Check the Register WAE with Domain Controller check box.
Note You need to register the WAE with the domain controller whenever you enable or disable Kerberos, enable Windows authentication, or change the NetBios name, workgroup, or Kerberos realm.
A series of fields display under the check box. Enter the following information in these fields:
- Domain controller (enter the name, not the IP address).
You can only enter the NetBios name of the domain controller when Kerberos is disabled. If Kerberos is enabled, you can enter the fully qualified domain name of the domain controller.
- Domain administrator username (enter the username, domain\username, or domain+username).
- Domain administrator password.
Step 11 Click Save.
The Windows Authentication settings are saved, and the WAE is registered with the domain controller.
Step 12 Verify if Windows Authentication is working correctly. See the “Checking the Status of Windows Authentication” section.
Checking the Status of Windows Authentication
After you enable Windows Authentication, you can check the status of Windows Authentication and view the results of built-in tests that can help you resolve authentication issues.
A Windows Authentication problem can occur if you incorrectly configure the settings described in the “Setting Up Windows Authentication” section. Problems can also occur if the configuration of your domain controller changes.
The Authentication Details window shows the following information:
- A list of winbind Authentication tests
- The results of each test
- A pass or fail indicator
- Troubleshooting tips to help you resolve why a test failed
To check the status of Windows Authentication, follow these steps:
Step 1 On the Windows Authentication tab, click Show authentication status.
A message appears that explains the authentication status could take a while to display and that the WAE’s performance could be impacted while the authentication status is being obtained.
Step 2 In the message dialog box, click OK to proceed or click Cancel to not display the authentication details.
If you clicked OK, the Authentication Details window appears. (See Figure 1-9.)
Figure 1-9 Authentication Details Window
Step 3 Check the Authentication status field at the top of the window.
If the status field displays “OK,” then Windows Authentication is functioning correctly. If this field displays “Not OK,” then proceed to the next step.
Step 4 View the status of each test, and resolve any failures using the provided troubleshooting tips.
Table 1-1 describes these tests.
Table 1-1 Authentication Test Descriptions
Verifies that the workstation trust account created when the Samba server is added to the Windows domain is working.
Tests the domain credentials based on the specified username and password. To run this test, enter the appropriate username and password, and then click Refresh. Wait for the test results to be displayed.
Shows information from Samba about the domain.
Shows the sequence numbers of all known domains.
Shows the time offset between the WAE and the KDC server. The time offset must be within 5 minutes; otherwise, the Windows KDC server refuses to use Kerberos for authentication. You can use the WAAS CLI to configure the time on the WAE.
This test is performed only when Kerberos authentication is enabled.
Step 5 Click Refresh to ensure that all the tests complete successfully.
Defining Notification Settings
The Notifier tab allows you to define the e-mail address to which notifications are sent when alerts are generated by the WAE.
To define notification settings, follow these steps:
Step 1 In the Configuration window, click the Notifier tab. (See Figure 1-10.)
Figure 1-10 Notifier Tab
Step 2 In the Email address field, enter the address to which notifications about this WAE are sent.
Step 3 In the Mail server host name field, enter the name of the mail server host.
Step 4 In the Time period field, enter the time interval for notifications to accumulate until they are sent through e-mail and choose the relevant time unit from the drop-down list (min or sec).
Step 5 From the Notify Level drop-down list, choose the minimum event severity level for generating notifications.
Step 6 In the Mail server port field, enter the port number for connecting with the mail server.
Step 7 Check the Login to server check box if the WAE must log in to the mail server to send notifications. If this option is selected, additional fields are enabled.
Step 8 In the Server username field, enter the username for accessing the mail server.
Step 9 In the Server password field, enter the password for accessing the mail server.
Step 10 In the From field, enter the text that should appear in the From field of each e-mail notification.
Step 11 In the Subject field, enter the text that should appear as the subject of each notification.
Step 12 From the SNMP Notify Level drop-down list, choose the minimum event severity level for generating SNMP notifications.
Step 13 Click Save.
The Utilities option displays the following tabs:
Running Support Utilities
The Support tab displays product information about the WAE, including the WAAS software version and build number running on the device.
The Support tab also allows you to download a system report that provides a snapshot of the current state of the WAE and its operation, including the configuration log files of various components. You can send this report to Cisco Technical Support (TAC) if you need assistance.
Note Downloading a full system report can impact the performance of the WAE. For this reason, we recommend downloading the system report during nonpeak hours or limiting the date range of the report.
To download the system report, follow these steps:
Step 1 In the Utilities window, click the Support tab.
The Support window appears. (See Figure 1-11.)
Figure 1-11 Utilities—Support Tab
Step 2 In the System Report area, choose one of the following radio buttons:
- Full to download a full system report.
- Specify Date: to download a report for the time range that you specify (default is the past 7 days).
Step 3 Click Estimate size to view the size of the report.
The actual size of the report may vary from the estimate. If the estimated size is large, you may want to specify a smaller time frame and download multiple smaller reports to minimize the stress on the WAE.
Step 4 Click Download.
A message informs you that downloading the report can affect the performance of all services on the device.
Step 5 Click OK to start the collection process.
Step 6 In the File Download window, click Save.
Step 7 In the Save As window, browse to where you want to save the file. (You can also change the filename.) Click Save. The file is saved in tar gzip format.
Running the Cache Cleanup Utility
The WAFS Cache Cleanup tab enables you to remove all files from the CIFS device cache.
To run the cache cleanup utility, follow these steps:
Step 1 In the Utilities window, click the WAFS Cache Cleanup tab.
The WAFS Cache Cleanup window appears. (See Figure 1-12.)
Figure 1-12 Utilities—WAFS Cache Cleanup Tab
Step 2 Click Run to erase the contents of the cache.
Running the File Server Rename Utility
The File Server Rename tab enables you to change the resource location for all resources of a given file server name on the WAAS device. This function changes the file server name for the files in the CIFS cache.
To run the file server rename utility, follow these steps:
Step 1 If the CifsAO component is running, stop it as described in the “Starting and Stopping Components” section.
Step 2 In the Utilities window, click the File Server Rename tab.
Step 3 In the Current File Server name field, enter the current name.
Step 4 In the New File Server name field, enter the new name and click Run for the new name to take effect.
Note Do not specify the name of another existing cached file server in the New File Server name field. If you do specify an existing name as the new name, the cached contents of this file server are overwritten with the cached contents of the file server you are renaming.
Monitoring the WAE
The Monitoring option available for the Cisco WAE and transparent CIFS accelerator components enables you to view detailed tables that describe the current state of the WAE. It also provides graphs that display historical data about the selected components. These graphs enable you to track WAE statistics for a day, week, month, or an entire year.
Note WAE statistics and graphs are generated by the freeware MRTG utility. For details, go to http://people.ee.ethz.ch/~oetiker/webtools/mrtg/.
The monitoring options differ for each WAE component as described in Table 1-2 .
Table 1-2 Monitoring Options by Component
CPU and disk drive utilization
Transparent CIFS accelerator
CIFS traffic and cache
This section contains the following topics:
The WAAS software generates four historical graphs for each monitored statistic. Each graph presents a different range of time for the selected data as follows:
- Daily—Displays data for the past 24 hours. Each data point represents a 5-minute average.
- Weekly—Displays data for the past seven days. Each data point represents a 30-minute average.
- Monthly—Displays data for the past five weeks. Each data point represents a 2-hour average.
- Yearly—Displays data for the past 12 months. Each data point represents a one-day average.
The maximum value over the given time period and the current value for the statistic being monitored is also displayed below each of these graphs.
You can view an index window of the daily graphs for all the monitored statistics available for a component, or you can view the four historical graphs for a particular statistic (for example, cache utilization) at once.
Figure 1-15 shows a sample screen when a user chooses to view the index graphs.
Figure 1-15 Sample Index Graph Window
Tip Each graph in an index window acts as a link. Clicking on the graph displays all four historical graphs for the selected statistic. For example, clicking the Request Optimization graph in the index graphs window displays the daily, weekly, monthly and yearly Request Optimization historical graphs. Clicking the Back button in the browser returns you to the index graphs.
Figure 1-16 shows a sample screen when a user chooses to view the historical graphs for a particular statistic.
Figure 1-16 Sample Historical Graph Window
Note Graphs can be printed using the Print command in your browser.
Monitoring the Cisco WAE Component
The Monitoring option for the Cisco WAE component displays a table with the statistics monitored on a WAE. From this table, you can display historical graphs that indicate the central processing unit (CPU) utilization and disk drive utilization on the WAE.
CPU utilization is a measure of the amount of bandwidth used by the CPU versus the total bandwidth available. The amount is expressed as a percentage. Disk drive utilization is a measure of the amount of disk space that is being used on all disk drives versus the total disk space available. This amount is also expressed as a percentage.
To monitor the WAE component, follow these steps:
Step 1 In the navigation area, click Monitoring under the Cisco WAE menu item.
The Cisco WAE Monitoring window appears. (See Figure 1-17.)
Figure 1-17 Cisco WAE Monitoring Window
Step 2 Do one of the following:
- Choose the statistic that you want to view (by clicking in its row), and then click View to display a popup window that contains the historical graphs for that statistic.
- Click View All to display the index window with the daily graphs for both statistics on the WAE component.
Monitoring a Transparent CIFS Accelerator
The Monitoring option displays the following tabs:
- CIFS—Displays data about the status of the CIFS protocol and the selected device.
- Cache—Displays data about the device cache.
- Graphs—Displays a list of graphs that are available for the device.
Note The SNMP parameters displayed in the CIFS and Cache tabs are contained in a special MIB file.
To monitor a transparent CIFS accelerator follow these steps:
Step 1 In the navigation area, click Monitoring under the CifsAO menu.
The Monitoring window appears and the CIFS tab is displayed.
The CIFS tab displays the following CIFS-related information:
- Total Time Saved—Total time saved by CIFS acceleration.
- Total KBytes read—Total number of kilobytes read by clients (both through the cache and remotely) from this device using the CIFS protocol.
- Total KBytes written—Total number of kilobytes written by clients to this device using the CIFS protocol.
- Remote requests count—Total number of client CIFS requests that were forwarded remotely over the WAN. The name of this statistic is a link that you can use to display its historical graphs (without first going to the Graphs tab). Local requests are also shown on these graphs.
- Local requests count—Total number of client CIFS requests handled locally by this device. The name of this statistic is a link that you can use to display its historical graphs (without first going to the Graphs tab). Remote requests are also shown on these graphs.
- Total remote time—Total amount of time, in milliseconds, spent by this device to process all client CIFS requests that were sent remotely over the WAN.
- Total local time—Total amount of time, in milliseconds, spent by this device to process all client CIFS requests that were handled locally.
- Connected sessions count—Total number of CIFS sessions connected on this device. The name of this statistic is a link that you can use to display its daily, weekly, monthly, and yearly graphs (without first going to the Graphs tab).
- Open files count—Total number of open CIFS files on this device. The name of this statistic is a link that you can use to display its daily, weekly, monthly, and yearly graphs (without first going to the Graphs tab).
- CIFS Command Statistics—Table of statistics on CIFS commands. For each command type, the table lists the total number of requests, the number of remote requests, the number of asynchronous requests, the average time in milliseconds spent by this device to process each request that was handled locally, and the average time in milliseconds spent by this device to process each request that was sent remotely over the WAN.
To reset the CIFS statistics, click the Reset CIFS Statistics button below the table.
Step 2 Click the Cache tab.
The Cache tab displays the following information:
- Maximum cache disk size—Maximum amount of disk space (in gigabytes) allocated to the CIFS device cache.
- Current cache disk usage—Current amount of disk space (in kilobytes) used by the CIFS device cache. The name of this statistic is a link that you can use to display its historical graphs (without first going to the Graphs tab).
- Maximum cache resources—Maximum number of resources (files and directories) allowed in the CIFS device cache.
- Current cache resources—Current number of resources contained in the CIFS device cache. The name of this statistic is a link that you can use to display its historical graphs (without first going to the Graphs tab).
- Evicted resources count—Number of resources that have been evicted from the cache since the device was started.
- Last eviction time—Time when a cache eviction last occurred.
- Cache size high watermark—Percentage of disk usage that causes the CIFS device to begin evicting resources.
- Cache size low watermark—Percentage of disk usage that causes the CIFS device to stop evicting resources.
- Cache resources high watermark—Percentage of total cache resources that causes the CIFS device to begin evicting resources.
- Cache resources low watermark—Percentage of total cache resources that causes the CIFS device to stop evicting resources.
- Last evicted resource age—Amount of time that the last-evicted resource spent in the CIFS device cache.
- Last evicted resource access time—Last time that the last-evicted resource was accessed.
Viewing WAE Logs
You can view event information logged by the Cisco WAE and the CifsAO components. The event information available varies based on the component that you are viewing.
This section contains the following topics:
You can configure what you want displayed for each log file and save the log to a file locally as described in the following sections:
Setting Display Criteria
All WAE logs allow you to set the criteria for the data that you want to display as shown in Figure 1-18.
Figure 1-18 WAE Log Data Criteria
To set the criteria for viewing log information, follow these steps:
Step 1 Choose the beginning date (year, month, and day) and time (hour and minutes using a 24-hour clock format) from the From drop-down list.
Step 2 Choose the ending date (year, month, and day) and time (hour and minutes using a 24-hour clock format) from the To drop-down list.
Step 3 (Optional) Choose the minimum severity level of events to display from the Log Level drop-down list.
By choosing the minimum severity level, all events with a severity level greater than that specified are displayed. The default is All.
Step 4 (Optional) Choose the number of events (one per line) to appear on a single page of the log from the Lines drop-down list.
The default is 100 events.
Step 5 (Optional) Enter a filter string by which the log can be further filtered.
Step 6 Click Update.
Viewing Log Entries
Each log entry contains the date and time that the event occurred, the severity level of the event, and a description containing the log message. The log message format varies based on the type of event.
The severity level of an event indicates the seriousness of the event. Six choices are defined and provide the follow information:
- All—Displays events of all severity levels.
- Debug—Indicates events have occurred that match those specified for debugging purposes.
- Info—Indicates an event occurred regarding the proper operation of the component. No user action is required with this type of event.
- Warning—Indicates a minor problem occurred on a component. The component should be able to overcome the incident without user intervention.
- Error—Indicates a problem occurred that affected the proper operation of the component. User intervention is likely required.
- Fatal—Indicates a severe problem occurred on a component that may have caused it to stop operating. User intervention is required.
Saving Log File Information
You can save a log as a text file and download it to your local drive.
To save a log as a text file, follow these steps:
Step 1 Set up your log with the date range and time frame that you want to save, using the From and To drop-down lists. (See the “Setting Display Criteria” section.)
Step 2 Set up the severity level of the events you want to view.
For more information, see the “Setting Display Criteria” section.
Step 3 Click Update.
Step 4 Click Download.
The File Download window appears.
Step 5 Click Save in the File Download window.
Step 6 Specify the directory where you want to save the log file.
Step 7 Click OK.
Viewing Cisco WAE Logs
Each WAE component generates its own log files.
The Cisco WAE component generates these logs:
- Manager log—Displays events related to the WAE Device Manager and WAAS Central Manager GUI components, such as configuration changes and WAE registrations and notifications that other WAE components were started or stopped.
- WAFS Watchdog log—Displays events related to the watchdog utility, which monitors the other application files inside the WAE and restarts them, if necessary.
The CIFS accelerator generates one log that displays all events related to CIFS accelerator operation.
To view Cisco WAE and CIFS accelerator logs, follow these steps:
Step 1 In the navigation area, click the Logs option under the Cisco WAE or CifsAO component.
Figure 1-19 shows the Logs window for the Cisco WAE component.
Figure 1-19 Cisco WAE Component Logs Window
Step 2 If you selected the Cisco WAE, click the Manager or WAFS Watchdog tab to choose the log that you want to view.
Step 3 Set up your display criteria using the From, To, Level, and Lines drop-down lists. (See the “Setting Display Criteria” section.)
Step 4 (Optional) Set a filter on the log so that only events containing specific words or phrases are displayed by entering the relevant free text in the Filter text box.
Step 5 Click Update. The Logs window is refreshed according to your selected criteria.
Note Navigation arrows ( ) appear at the bottom of each log window when the number of events is greater than the number of lines selected per window.