Installing the ACE
This chapter explains how to install the Cisco 4710 Application Control Engine (ACE) appliance in an equipment rack. This chapter also provides instructions for connecting cables, AC power, and for booting the ACE.
Warning Read the installation instructions before connecting the system to the power source. Statement 1004
This chapter contains the following major sections:
•Unpacking and Inspecting the ACE
•Installing Your ACE
•Connecting AC Power
•Booting the ACE
•Checking the Front Panel LEDs
•Establishing a Serial Console Connection
•Removing or Replacing an ACE
Before you begin the installation, be sure you have read:
•Chapter 2, Preparing for Installation
•Regulatory Compliance and Safety Information for the Cisco 4710 Application Control Engine Appliance
Also, you may want to familiarize yourself with the ACE software by reading the following related documents, which you can obtain from Cisco.com:
•Release Note for the Cisco 4700 Series Application Control Engine Appliance
•Cisco ACE 4700 Series Application Control Engine Appliance CLI Quick Configuration Note
•Cisco 4700 Series Application Control Engine Appliance Device Manager GUI Quick Configuration Note
For detailed configuration information on the ACE command-line interface (CLI), see the following software documents:
•Cisco 4700 Series Application Control Engine Appliance Administration Guide
•Cisco 4700 Series Application Control Engine Appliance Application Acceleration and Optimization Configuration Guide
•Cisco 4700 Series Application Control Engine Appliance Command Reference
•Cisco 4700 Series Application Control Engine Appliance Routing and Bridging Configuration Guide
•Cisco 4700 Series Application Control Engine Appliance Security Configuration Guide
•Cisco 4700 Series Application Control Engine Appliance Server Load-Balancing Guide
•Cisco 4700 Series Application Control Engine Appliance SSL Configuration Guide
•Cisco 4700 Series Application Control Engine Appliance System Message Guide
•Cisco 4700 Series Application Control Engine Appliance Virtualization Configuration Guide
•Cisco CSS-to-ACE Conversion Tool User Guide
For detailed configuration information on the ACE Device Manager GUI, see the Cisco 4700 Series Application Control Engine Appliance Device Manager GUI Configuration Guide.
Unpacking and Inspecting the ACE
The ACE shipment contains the following items:
•One RJ-45 to female 25-pin sub-D connector
•Two RJ-45 to female 9-pin sub-D connectors
•One RJ-45 rolled (console) cable
•One four-post rack mount kit
•Cisco Product Documentation CD-ROM and Warranty Package
•Regulatory Compliance and Safety Information for the Cisco 4710 Application Control Engine Appliance
The ACE is shipped in a protective shipping carton. It is shipped as a self-contained chassis; you cannot add to or remove components from the ACE.
Follow these steps to unpack the ACE:
1. Remove the ACE accessories from the shipping carton. Save the packing materials in case you need to repack the ACE later.
2. Check the configuration of the ACE and the accessories against the items listed on the packing slip. Report any discrepancies as described in the "If the Product is Damaged" section.
3. Before installing the ACE, review the information outlined in Chapter 2, Preparing for Installation.
If the Product is Damaged
If any portion of the unit or component is damaged in transit, forward an immediate request to the delivering carrier to perform an inspection of the product and to prepare a damage report. Save the container and all packing materials until the contents are verified.
Concurrently, report the nature and extent of the damage to TAC. Report the problem or deficiency to TAC along with the model number and serial number, and you will be provided with service instructions, or a Return Material Authorization (RMA) number and shipping information. To obtain assistance, see the "Obtaining Documentation, Obtaining Support, and Security Guidelines" section.
Installing Your ACE
This section provides instructions for installing the ACE in a four-post rack. The rack must be properly secured to the floor, ceiling, or upper wall, and where applicable, to adjacent racks. The rack should be secured using floor and wall fasteners and bracing as specified by industry standards.
Racks are marked in vertical increments of 1.75 inches (4.44 cm). Each increment is referred to as a rack unit (RU). A 1-RU device is 1.75 inches (4.44 cm) tall.
Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030
To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety:
•This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
•When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.
•If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack. Statement 1006
Before you install the ACE, be sure that you have read Chapter 2, Preparing for Installation, to familiarize yourself with the proper site and environmental conditions. Failure to read and follow these guidelines may lead to an unsuccessful installation and possible damage to the ACE and its components. Perform the steps below when installing and servicing the ACE.
When installing and servicing the ACE, you must do the following tasks:
•Disconnect all power and external cables before installing the ACE.
•Install the ACE in compliance with your local and national electrical codes:
–United States: National Fire Protection Association (NFPA) 70; United States National Electrical Code.
–Canada: Canadian Electrical Code, Part, I, CSA C22.1.
–Other countries: If local and national electrical codes are not available, see IEC 364, Part 1 through Part 7.
•Do not work alone under potentially hazardous conditions.
•Do not perform any action that creates a potential hazard to people or makes the equipment unsafe.
•Do not attempt to install the ACE in a rack that has not been securely anchored in place. Damage to the ACE and personal injury may result.
•Due to the size and weight of the ACE, do not attempt to install it by yourself.
See Chapter 2, Preparing for Installation and the "Precautions for Rack-Mounting" section for additional safety information on the rack installation.
The ACE can be installed in a system 1U rack. Figure 3-1 illustrates the rack rail components.
Figure 3-1 Rack Rail Components
Right side telescopic rail
Round head screws (2)
Left side telescopic rail
Cage nuts (10)
Round head screws with washer (8)
The procedure to install the ACE into a four-post rack consists of three parts:
•Attaching the Chassis Rail Mount
•Attaching the Server Rail
•Sliding the Chassis on the Rack
Attaching the Chassis Rail Mount
To attach the chassis rail mount, follow these steps:
Note You must first remove the chassis rail mount section from the server rail and attach it to the chassis as shown in the following steps.
Step 1 Extend the server rail as far as it will go. See Figure 3-2. When fully extended, the server rail locks into the extended position.
Figure 3-2 Removing the Chassis Rail Mount
Step 2 Slide the white tab (labeled 1 in Figure 3-3) in the direction of its arrow and slide out the chassis rail mount part. (Set it aside for attaching to the chassis in the next step.)
Figure 3-3 Sliding the Chassis Rail Mount Release Tab
Step 3 Align the holes in the chassis rail mount to the pegs on the chassis (labeled 1 and 2 in Figure 3-4).
Figure 3-4 Positioning the Chassis Rail Mount on the Chassis
Step 4 Align the holes (labeled 1 in Figure 3-5) and then slide the rail until it locks into place (labeled 2 in Figure 3-5).
Figure 3-5 Attaching the Chassis Rail Mount to the Chassis
Figure 3-6 shows the chassis rail mount locked into place.
Figure 3-6 Chassis Rail Mount in the Locked Position
Attaching the Server Rail
Now that you have mounted the chassis rail mount, you need to retract the server rail that you previously extended and then attach it to the rack. If you have already retracted the server rail, go to Step 2.
To attach the server rail, follow these steps:
Step 1 To retract the arm of the server rail, push the tab shown in Figure 3-7. Then slide the arm back in.
Figure 3-7 Retracting the Server Rail
Step 2 Attach the server rail to the rack using a round head screw and cage nut as shown in the figure that corresponds to your rack:
–For a square-peg rack, see Figure 3-8.
–For a circular-peg rack, see Figure 3-9.
Figure 3-8 Attaching the Rail to a Square-Peg Rack
Figure 3-9 Attaching the Rail to a Circular-Peg Rack
Step 3 Repeat Step 1 and Step 2 to repeat this process for the other rail and rack assembly.
Note Do not tighten the screws between the bracket and the rail until you install the rail into the rack. This step allows you to attach the rail to the rack easier. After the rail is attached to the rack, you can tighten the screws.
Sliding the Chassis on the Rack
Follow this procedure to slide the chassis onto the rack.
Note The EIA-310 specification states a minimum horizontal span internal dimension of 17.72 inches (450 mm) between rack flanges.
Step 1 On the chassis rail mount, slide and hold the blue plastic tab (labeled 1 in Figure 3-10) in the direction of the arrow. This step allows the chassis rail mount to slide on to the rail.
Figure 3-10 Sliding the Chassis Rail Mount Extended Tab
Step 2 Insert the chassis in the rack. See Figure 3-11.
Figure 3-11 Sliding Chassis onto Rack
Slide the chassis backward and forward in the telescopic rails a few times to ensure a smooth movement of the chassis in the rack.
Warning This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 120 VAC, 15A (U.S./CAN); 240 VAC, 10A (INTERNATIONAL). Statement 1005
Warning Do not work on the system or connect or disconnect cables during periods of lightning activity. Statement 1001
To connect network and console cables to your ACE, follow these steps:
Step 1 For network connections, connect a Category 3, 4, or 5 unshielded twisted-pair (UTP) cable to the Ethernet connectors on the ACE back panel (see Figure 1-2). The ACE back panel has two Ethernet management ports and four Ethernet data ports.
Note The 100BASE-T/1000BASE-T Ethernet standard requires that you use standard four twisted-pair Category 5e cable at lengths up to 328.08 feet (100 meters).
Step 2 Connect the other end of the network cable to a hub or switch in your network.
Step 3 Connect the console cable as shown in Figure 3-12 so that you have either a DB-9 or DB-25 connector on one end, as required by the serial port for your console/computer, and on the other end, you have a DB-9 connector for the ACE console serial port. Connect the RJ-45 rolled (console) cable between the two D-sub adapters.
Note Use the console port to connect to a computer, console, or communications server to enter configuration commands. Locate the serial cable from the accessory kit. The serial cable assembly consists of a rolled (console) cable with RJ-45 connectors, two DB-9 connector adapters PN 74-0495-01, and a DB-25 connector adapter PN 29-0810-01.
Figure 3-12 Console Connection
RJ-45 rolled serial cable (null-modem)
Console serial port
DB-9 adapter to the ACE console serial port
DB-25 or DB-9 adapter to computer/console serial port
Connecting AC Power
Warning This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available. Statement 1024
To connect AC power to your ACE, follow these steps:
Step 1 Ensure that you have reviewed the safety information outlined in Chapter 2, Preparing for Installation.
Step 2 Plug the AC power cord into the power cord receptacle at the rear of the ACE (see Figure 1-2).
Step 3 Connect the other end of the power cord to a power source.
Step 4 Power up all externally connected devices.
Step 5 Press the power control button on the front of the ACE.
Booting the ACE
When you power up the ACE, the ACE does the following tasks during the boot process:
•Performs hardware initialization and power-on self tests.
•Initializes the BIOS.
•Loads the rommon.
•Displays the boot menu (only if a console is connected). (See the "Establishing a Serial Console Connection" section.)
•Boots the ACE image (kernel and software).
Note During power-up, the green power LED on the front of the ACE is on.
At this point, you are ready to configure and use the ACE. See the Cisco ACE 4700 Series Application Control Engine Appliance CLI Quick Configuration Note and the Cisco 4700 Series Application Control Engine Appliance Device Manager GUI Quick Configuration Note for the initial setup and configuration tasks for the ACE.
By completing the quick configuration procedures using either the CLI or the Device Manager GUI, your ACE will be able to perform the following tasks:
•Receive network traffic
•Allow network connectivity
•Match VIP-destined traffic flows
•Load balance these flows to real servers on the network
Checking the Front Panel LEDs
When the ACE is up and running, observe the front panel LEDs to monitor the ACE operating status. Figure 1-1 shows the location of the front panel LEDs and describes their functions.
Establishing a Serial Console Connection
Before you configure the ACE, you must establish a serial console connection to it. This step requires that you have a PC, two DB-9 to RJ-45 adapters (provided), a rolled RJ-45 cable (provided), and terminal emulation communication software (HyperTerminal or equivalent). You may also use a serial concentrator connection, if desired.
To establish a serial console connection, follow these steps:
Step 1 Connect a console to the serial console port on the rear panel as follows:
a. Attach a DB-9 to RJ-45 adapter to the serial port of the console.
b. Attach a DB-9 to RJ-45 adapter to the serial port of the ACE. For the location of the serial port, see Figure 1-2.
c. Use the rolled RJ-45 cable to connect the console to the ACE.
Step 2 If you have not already done so, power up the ACE as described in the "Booting the ACE" section.
Step 3 Open your terminal emulation application on your PC to access the ACE CLI. The following procedure uses HyperTerminal for Windows:
a. Launch HyperTerminal. The Connection Description window appears.
b. Enter a name for your session in the Name field.
c. Click OK. The Connect To window appears.
d. From the drop-down list, choose the COM port to which the device is connected.
e. Click OK. The Port Properties window appears.
f. Set the port properties:
Baud Rate = 9600
Data Bits = 8
Hardware Flow Control = On
Parity = none
Stop Bits = 1
g. Click OK to connect.
h. Press Enter to display the CLI prompt.
Step 4 Once you create a session, choose Save As from the File menu to save the connection description. Saving the connection description has the following two advantages:
•The next time that you launch HyperTerminal, the session is listed as an option under Start > Programs > Accessories > HyperTerminal > Name_of_session. This option lets you reach the CLI prompt directly without repeating the configuration steps.
•You can connect your cable to a different device without configuring a new HyperTerminal session. If you use this option, ensure that you connect to the same port on the new device as was configured in the saved HyperTerminal session. Otherwise, a blank screen appears without a prompt.
Removing or Replacing an ACE
Warning Before working on a system that has an on/off switch, turn OFF the power and unplug the power cord. Statement 1
Warning Ultimate disposal of this product should be handled according to all national laws and regulations. Statement 1040
To physically remove an ACE from your network, follow these steps:
Step 1 Power down the ACE by pressing the power button on the front panel of the ACE.
Step 2 Disconnect the power cords and network cables.
Step 3 Remove the chassis from the rack.
Step 4 To physically replace an ACE, install the new ACE in the rack and configure it using the same configuration parameters (such as the IP address) that you used for the removed ACE.
See the Cisco 4700 Series Application Control Engine Appliance Administration Guide and the Cisco 4700 Series Application Control Engine Appliance Routing and Bridging Configuration Guide for details.