Device Management Highlights
■Is accessible from the Cisco Vision Director Main Menu.
■Supports multi-venue site selection.
■Polls media players every 120 seconds (default) and auto-refreshes the monitoring display.
■Supports different ways to view device status.
■Allows you to select media players that you want to monitor by group/zone or search by Location Name, Description, IP or MAC address.
■Allows you to filter the selected device list by several criteria, such as by DMP state or media player model, among others.
■Provides button for Administrator to restart a media player.
Device Management Roles
Note : The Administrator is the only role that can restart media players within the Device Management app, or change the polling interval in the Management Dashboard.
Device Management can be used by the following Cisco Vision Director user roles:
■Administrator
■Help Desk
■Support
■Venue Administrator
■Venue Operator
Device Management Views
Device Management supports two basic monitoring views of device status:
■ Grid View —Provides detailed device status information in a tabular format.
■ Thumbnail View —Provides device status as a thumbnail snapshot of content running on the TV along with a red or green icon showing the DMP state.
From either thumbnail or grid view, you can show or hide the device tree that appears on the left side of the screen.
Grid View
Figure 28 shows an example of the device information that can be seen in grid view, in addition to the status icon and controls that are also available from thumbnail view.
Figure 28 Grid View Monitoring Example
Thumbnail View
Figure 29 shows a view with snapshots of content playing on those devices.
Figure 29 Thumbnail View Monitoring Example
How to Use Device Management
This section includes the following topics:
■ Prerequisites for Device Management
■ Restrictions for Device Management
■ Understanding the Device Management Screen
■ Enabling Monitoring of Devices in Device Management
■ Viewing DMP Details in Device Management
■ Rebooting DMPs in Device Management
■ Changing the Device Management Polling Period
Prerequisites for Device Management
Before you configure Device Management, be sure that the following conditions are met:
■ DMPs are created in Cisco Vision Director.
■DMPs are assigned to zones, groups, and locations.
Restrictions for Device Management
Before you use Device Management, consider the following restrictions:
■Only users with role of Administrator can reboot DMPs from Device Management.
Understanding the Device Management Screen
Figure 31 shows the default Device Management screen (thumbnail view with device list tree) and the options available there.
Figure 31 Device Management Screen Navigation
Enabling Monitoring of Devices in Device Management
User Role: Administrator / Help Desk / Support / Venue Operator / Venue Administrator
By default, monitoring of devices in Device Management is disabled.
To enable monitoring of devices in Device Management:
1. From the Device Management screen, show the device list tree.
2. In the Devices box, select the DMP group or zone that you want to enable.
TIP: Disabled DMPs display "Non Monitorable" on the screen when you select them ( Figure 32).
3. Click the drop-down arrow beside the DMP(s) that you want to enable for monitoring and select the Visual Monitoring checkbox ( Figure 32).
Figure 32 Visual Monitoring Checkbox
Viewing DMP Details in Device Management
User Role: Administrator / Help Desk Support / Venue Operator / Venue Administrator
You can view a lot of information about DMPs from Device Management including addressing information, firmware version, disk space and configuration.
To view DMP details in Device Management:
1. From Device Management, go to thumbnail view.
2. Search for or filter the current display to find the DMP that you want information about.
3. Click the thumbnail of the DMP. The DMP Summary page displays ( Figure 33).
Figure 33 DMP Summary Panel
From here, there are TV controls you can manage such as:
–Channel selection
–TV On
–TV Standby
–Refreshing the DMP device
–Rebooting the DMP device
4. To see configuration information such as switch and script information, click Configuration. The DMP Configuration page displays ( Figure 34).
From here, there are TV controls you can manage such as:
–Group
–Active Script
–Switch
–Video Mode
–Screen Resolution
Figure 34 DMP Configuration Panel
Rebooting DMPs in Device Management
User Role: Administrator / Venue Administrator
ONLY users with the Administrator role can reboot DMPs from within Device Management.
The reboot devices button can be used from either the grid view ( Figure 35) or thumbnail view ( Figure 36).
Figure 35 Reboot Device Button—Grid View
Figure 36 Reboot Device Button—Thumbnail View
Changing the Device Management Polling Period
User Role: Administrator / Venue Administrator
By default, Device Management polls devices to update status every 120 seconds.
To change the Device Management polling period:
1. From the Management Dashboard, go to Dynamic Signage Director Configuration > System Configuration > Management Dashboard > DMP Health Poller.
2. In the Configuration Property box, find the Normal Poll Interval in seconds.
3. In the value box, type the time period in ms.
4. Click the disk icon to save your changes.
TIP: You do not need to reset the SV-4K and DMP-2K to apply the new value. Whenever a script starts, the media player retrieves the global settings.