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Cisco Small Business Voice Gateways and ATAs

Resetting the SPA2002

Document ID: 108765

Updated: Dec 12, 2008

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Contents

Introduction
How to reset SPA2002?
Related Information

Introduction


This article is one in a series to assist in the setup, troubleshooting, and maintenance of Cisco Small Business products.

Q. How to reset SPA2002?

A.

In order to reset the SPA2002, complete these steps:

Resetting the SPA2002

Step 1:
Unplug the Ethernet cable attached to the SPA2002.

Step 2:
Access the IVR menu by pressing four asterisk (*) keys on the phone attached to the SPA then press "73738#" option.

Step 3:
Login with "user" when accessing "http://SPA2002-ip-address" and login with "admin" when accessing "http://SPA2002-ip-address/admin/"

Note: Resetting the SPA2002 will erase all the configuration settings. If the SPA2002 is provisioned by service provider, you will not be able to do this, since this function might be protected by password.

 

Related Information

Updated: Dec 12, 2008
Document ID: 108765