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Cisco Small Business Voice Gateways and ATAs

Encountering Difficulty with the Phone not Ringing Although able to Make a Phone Call

Document ID: 108749

Updated: Dec 12, 2008

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Contents

Introduction
What can I do if I can make a phone call but cannot hear ringing using a PAP2?
Related Information

Introduction


This article is one in a series to assist in the setup, troubleshooting, and maintenance of Cisco Small Business products.

Q. What can I do if I can make a phone call but cannot hear ringing using a PAP2?

A.

Resolving Difficulty with Phone not Ringing

Step 1:
Access the PAP2's web-based setup page. For instructions, click here.

Step 2:
When the PAP2's web-based setup page appears, click Admin Login then switch to advanced view.

Step 3:
Click Regional, look for theRing and Call Waiting Tone Spec section and set Ring Waveform to Trapezoid. Set Ring Frequency to 20 and CPC Delay to 10.

Step 4:
Click Save Settings.


Related Information

Updated: Dec 12, 2008
Document ID: 108749