Smart Account Licensing and Tokens

Objective

The objective of this document is to show you how to create a smart account, obtain a token, register your RV340 series router, and add a security license.

At the time of publication, the only Cisco Business license that requires a Smart Account is the Security License. This license uses Intrusion Protection System (IPS) and Antivirus for Web and Application Filtering.

Click if you prefer to use Cisco Umbrella for your network security.

Click if you are looking for information on AnyConnect Licensing for your VPN.

Table of Contents

• Creating a Smart License Account
• Purchase Smart Licenses
• What if I’ve purchased the license but it doesn’t appear in my account?
• Screenshots
• Generate Token

Introduction

Cisco Smart Software Licensing is a new way of thinking about licensing. It simplifies the licensing experience across the enterprise making it easier to purchase, deploy, track, and renew Cisco Software. It provides visibility into license ownership and consumption through a single, simple user interface.

Creating a Smart License account is required to establish authority of you, the user, to represent your organization in respect to license management. In other words, Cisco needs to make sure the person managing the licenses is the appropriate person responsible. That typically applies to the person in charge of the network. Cisco partners may not authorize account creation on behalf of customers.

The creation of a new Smart Account is a one-time event and subsequent management of users is a capability provided through the tool. 

Before We Dive In

If you run into problems configuring your Smart License account, please refer to the support documents and contact information listed below. The Cisco support team offers support so you can set up your Smart Account as efficiently as possible.

• Smart Licensing and Smart Accounts FAQ for Partners, Distributors and Customers
• Smart Software Licensing Overview
• Best Practice - Smart Accounts, Virtual Accounts and License Tagging
• Cisco Small Business Support Community
• RV34x Series Router FAQs
• Support Case Manager (to submit a case)
• US/Canada Support Phone Number: 1-866-606-1866 or Small Business TAC Contacts

Creating a Smart License Account

If you have created or visited your Cisco.com account recently, you’re greeted by a message to create your own Smart License account. If you haven’t, you can click here to be taken to the Smart License account creation page. You may need to log in.

For additional detail on the steps involved in requesting your Smart Account, click here.

Take note of your account name, and other registration details when you create your account.

Quick Tip: If you are required to enter a domain and you do not have one, you can enter your email address in the form of name@domain.com.

Purchase Smart Licenses

When purchasing a smart license for a router, the vendor needs to move the unique license ID to your Smart License account. Below is a table of the necessary information that will be asked when purchasing the bundles.

What if I’ve purchased the license but it doesn’t appear in my account?

If you’ve purchased a license but it is not appearing in your virtual account, you have two options:

• Follow up with the reseller to request they make the transfer.
• Reach out to us and we’ll get in touch with the reseller.

Ideally, you wouldn’t have to do either, but if you arrive at this crossroad, we’re happy to help! To make the process as expedient as possible, you will need the credentials in the table above as well as those outlined below.

Screenshots

Taking a screenshot is a method of capturing an image of the contents of your screen. It provides a “user’s POV”. The steps involved vary whether you are using a Windows or MAC OS. Mobile devices also have built in functions for easily creating screenshots.

Given the differences in procedure to capture a screenshot, see below for links specific to your operating system.

• Windows
• Mac
• iPhone/iPad
• Android

You’ll need to navigate to the appropriate screen to share with our team.
Step 1. Navigate to your Smart License account page, then click Smart Software License page > Inventory > Licenses.

Step 2. Take a screenshot of this page and keep for reference.

Generate Token

The registration token links your routing device to your virtual account, acting like a key in unlocking your device’s smart license functionality.

Step 1. To generate a token, navigate to your Smart Software License account. Then click Inventory > General. Click on the New Token… button.

Step 2. A Create Registration Token window opens. Enter a Description, Expire After, and Max. Number of Uses. Then press the Create Token button.

Step 3. Once the token is generated, you can click the Token link (blue box with a white arrow) button to the right of your recently created token.

Step 4. A Token window should appear with the full token for you to copy. Highlight the token, right-click the token and click Copy or you can hold down the ctrl button on your keyboard and click c at the same time to copy the text.

Step 5. Once you have copied your token, you will need to log into the device and upload the token key in the License menu of your device.

Log into the web configuration page of the router.

Step 6. Navigate to License.

Step 7. If your device is unregistered, your License Authorization Status will be listed as Evaluation Mode. Paste the token (Step 4 of this section) that you have generated from the Smart Licensing Manager page. Then click Register.

The registration process may take some time, please wait for it to finish.

Step 8. Once the token is registered, you will need to allocate the license. Click the Choose Licenses button.

Step 9. The Choose Smart Licenses window should appear. Check the license that you have purchased. Security-License should be selected. Click Save and Authorize.

Step 10. The Status of your Security-License should be Authorized now.

Conclusion

You should now have successfully created a smart account, generated a token for your device, and authorized your security license.

The following article may be of interest to you: How to Purchase and Set Up Web Filter Licensing on the RV34x Series Routers

Click the link to watch this video: Cisco Tech Talks: Cisco Zero Touch Deployment Using Smart Accounts