Cisco ProtectLink Security

Mail Tracking Feature of ProtectLink Gateway Email Protection

Document ID: 109037

Updated: Dec 12, 2008



This article is one in a series to assist in the setup, troubleshooting, and maintenance of Cisco Small Business products (formerly Linksys Business Series).

Q. What is the Mail Tracking feature of ProtectLink Gateway Email Protection?


The Mail Tracking feature enables you to search mail tracking logs based on a date or date range, sender, and recipient information.

You can do the following with the Mail Tracking Details page:

1.�View message details to confirm location.

2.�Follow actions taken, policies applied, and message resolution, such as:

  • Blocked or delayed at the system edge by reputation service
  • Accepted for processing and deleted with a virus
  • Accepted, processed, and delivered
  • Unresolved

Mail tracking information is only available for mails from the last five days.

Related Information

Updated: Dec 12, 2008
Document ID: 109037