Products Affected |
---|
Cisco CTI and CTI OS - 6.0(0), 7.0(0) with most up to date service release |
Cisco Collaboration Server - 5.0 with most up to date service release |
Cisco Internet Service Node - 2.0(0) and 2.1(0) |
Cisco Voice Portal - 3.0 and 3.1 with most up to date service release |
Cisco e-Mail Manager - 5.0 with most up to date service release |
ICM Enterprise - 6.0(0), 7.0(0) with most up to date service release, and 7.1.1 |
ICM Hosted - 7.0(0) with most up to date service release and 7.1.1 |
IPCC Enterprise - 6.0(0), 7.0(0) with most up to date service release, and 7.1.1 |
IPCC Hosted - 7.0(0) with most up to date service release and 7.1.1 |
On July 11, 2006, Microsoft released the following security updates:
MS06-033 - Important
Vulnerability in ASP.NET Could Allow Information Disclosure (917283)
Affected Supported Software:
- Microsoft Windows 2000 Service Pack 4
- Microsoft Windows XP Service Pack 1 and Microsoft Windows XP Service Pack 2
- Microsoft Windows Server 2003 Service Pack 1
MS06-034 - Important
Vulnerability in Microsoft Internet Information Services using Active Server Pages Could Allow Remote Code Execution (917537)
Affected Supported Software:
- Microsoft Windows 2000 Service Pack 4
- Microsoft Windows XP Service Pack 1 and Microsoft Windows XP Service Pack 2
- Microsoft Windows Server 2003 Service Pack 1
MS06-035 - Critical
Vulnerability in Server Service Could Allow Remote Code Execution (917159)
Affected Supported Software:
- Microsoft Windows 2000 Service Pack 4
- Microsoft Windows XP Service Pack 1 and Microsoft Windows XP Service Pack 2
- Microsoft Windows Server 2003 Service Pack 1
MS06-036 - Critical
Vulnerability in DHCP Client Service Could Allow Remote Code Execution (914388)
Affected Supported Software:
- Microsoft Windows 2000 Service Pack 4
- Microsoft Windows XP Service Pack 1 and Microsoft Windows XP Service Pack 2
- Microsoft Windows Server 2003 Service Pack 1
MS06-037 - Critical
Vulnerability in Microsoft Excel Could Allow Remote Code Execution (917285)
Affected Supported Software:
- None
MS06-038 - Critical
Vulnerabilities in Microsoft Office Could Allow Remote Code Execution (917284)
Affected Supported Software:
- None
MS06-039 - Critical
Vulnerabilities in Microsoft Office Filters Could Allow Remote Code Execution (915384)
Affected Supported Software:
- None
For additional information on Microsoft security updates, see the Microsoft Security page.
Cisco evaluates Microsoft security notices and updates for potential impact to Cisco Contact Center products. The qualification process results in one of four categorical ratings being applied to a given update: Impacting, Not Impacting, Deferred, or Not Applicable.
The four ratings are defined in the Cisco Customer Contact Software Policy for use of Third-Party Software and Security Updates document.
For the security updates listed in the Problem Description section of this bulletin, Cisco has assigned the updates to the following categories:
Impacting
MS06-033 - Vulnerability in ASP.NET Could Allow Information Disclosure
MS06-034 - Vulnerability in Microsoft Internet Information Services using Active Server Pages Could Allow Remote Code Execution
MS06-035 - Vulnerability in Server Service Could Allow Remote Code Execution
MS06-036 - Vulnerability in DHCP Client Service Could Allow Remote Code Execution
Deferred
None
Non-impacting
MS06-037 - Vulnerability in Microsoft Excel Could Allow Remote Code Execution
MS06-038 - Vulnerabilities in Microsoft Office Could Allow Remote Code Execution
MS06-039 - Vulnerabilities in Microsoft Office Filters Could Allow Remote Code Execution
Not Applicable
None
Proper care should be taken in deciding on which updates to apply to your systems. For additional information on the security measures to be considered in an ICM environment, refer to the Security Best Practices for Cisco Intelligent Contact Management Software Guide.
Product |
Version(s) |
Tested (Y/I*) |
Components Tested (All or Specific) |
---|---|---|---|
ICM/IPCC |
7.1(1) |
Y |
All ICM/IPCC components tested on Windows Server 2003 SP1 |
CTIOS |
7.0(0) SR2 |
Y |
CTIOS components tested on Windows Server 2003 SP1; Agent Desktop on Windows XP SP2 |
CVP |
3.1 SR2 |
Y |
CVP components tested on Windows Server 2000 SP4 with Rollup 1 |
CEM & CCS |
CEM 5.0 SR5, CCS 5.0 SR3, CMB 5.0 SR1, DCA 2.0(1) SR2 |
Y |
CEM and CCS components tested on Windows Server 2000 SP4 with Rollup 1. |
* Testing Disposition
I - In Progress (indicating that testing is in progress and will be updated when complete)
Y - Yes (tested)
NA - Not Applicable (none of the security updates are being tested because of a Not Applicable or Deferred assessment)
Customers should follow Microsoft's guidelines regarding when and how they should apply these updates. Refer to the Microsoft website for full details of the potential exposure from the caveat is referenced on the Microsoft Security page.
It is important to point out that Cisco Contact Center Support has not had any cases pertaining to this vulnerability recorded from our customer base as of July 18, 2006.
Cisco recommends that Contact Center customers separately assess all security patches released by Microsoft and install those deemed appropriate for their environments.
Cisco will continue to provide a service of separately assessing and where necessary, validating higher severity security patches that may be relevant to the Contact Center Enterprise software products.
Visit the Microsoft website to acquire the fixes. Keep in mind that you should download the appropriate fixes based on the version of the Microsoft operating system deployed in your environment and service pack level.
Revision |
Date |
Comment |
---|---|---|
1.0 |
19-JUL-2006 |
Initial Public Release |
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