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Cisco Aironet 1240 AG Series

Field Notice: *Expired* FN - 62349 - Aironet 1240 AG Access Point Mounting Bracket


Revised December 3, 2007
March 9, 2006


NOTICE:

THIS FIELD NOTICE HAS BEEN EXPIRED AND IS NO LONGER MAINTAINED OR UPDATED BY CISCO.

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE, WARRANTY OR SUPPORT. USE OF THE INFORMATION ON THIS FIELD NOTICE OR MATERIALS LINKED FROM THIS FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Revision History

Revision Date Comment
1.4 03-DEC-2007 Expired field notice, removed Upgrade Form and references to the form.
1.3 05-DEC-2006 Added Upgrade Form, removed workaround and pictures from Workaround/Solution section
1.2 04-OCT-2006 Changed wording in Problem Symptoms and Problem Description sections
1.1 20-MAR-2006 Updated Part Number
1.0 09-MAR-2006 Initial Public Release

Products Affected

AIR-AP1242MNTGKIT=

Problem Description

Some of the1240 mounting tabs appeared to flat (see Figure 1).

Figure 1

All 4 tabs should be angled about 5 degrees for proper and easier mounting of the AP to the bracket (see Figure 2).

Figure 2

Background

While inspecting new RoHS plating, engineering noticed that the tabs on the mounting bracket were being fabricated under the specified angle. This periodically caused mating issues when the AP was mounted to the bracket.

About the same time, marketing received a couple customer comments regarding issues they had mounting the AP to the bracket. Customers noted the same problem with getting the AP onto the bracket. It was found that the tabs on the brackets did not have a lead-in angle.

We also found some customers were trying to mount the bracket to the AP while both were un-mounted. In this instance only, customers were reminded that due to the stiff engagement between the two parts, it is suggested that the bracket be fastened to its mounting surface, such as a wall or ceiling, before mounting the AP. This gives the installer some leverage to depress the detent dimples that hold the AP in place when locking features are not used.

Problem Symptoms

It is difficult to mount the AP bracket.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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