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Cisco Service Control Application for Mobile Networks

Field Notice: FN - 62328 - SCA BB 3.0.0 - Custom Dynamic Signature Can Cause Reload - Future Software Release Will Resolve Issue


February 23, 2006

NOTICE:

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.


Products Affected

  • SCE SCAS BB - 3.0.0

Problem Description

Loading a Service Configuration file which includes a customized Dynamic Signature may cause the SCE to perform automatic reload several times and eventually stop processing [failure mode].

Background

SCA BB Console 3.0 includes a Dynamic Signature Editor enabling the user to create protocol specific signatures to customize the classification profile to local needs. The Dynamic Signature file (DSS) is imported into the Service Configuration (PQB file) which is applied to the SCE for the updated configuration to become effective.

Problem Symptoms

In some cases, where string search patterns are included in the Dynamic Signature settings, the service-configuration can cause a sequence of reloads of the SCE resulting in reaching a hung state [failure mode].

When applying the PQB file with the problematic DSS onto the SCE, it will perform several reload sequences, after which the SCE reaches the failure mode. It is possible that the problem will be experienced only in live traffic networks under high traffic loads and will not be noticeable in an early lab trial of the service configuration.

Workaround/Solution

Avoid using Dynamic Signature with SCA BB 3.0.0.

It is recommended not to use the custom DSS functionality with SCA BB 3.0.0. The problem is expected to be resolved in one of the coming maintenance releases 3.0.x. No release date for a patched version is available as of the writing of this FN.

Customers needing to use the custom DSS functionallity should use a release prior to 3.0.0.

Revision History

Revision

Date

Comment

1.0

23-FEB-2006

Initial Public Release

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For More Information

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