September 06, 2005
In rare cases, an old LIC driver was installed on some SCEs that may cause interoperability problems in link reflection or auto negotiation capabilities.
Due to an error in the production process, systems were shipped with an older LIC driver installed instead of the required version. The older LIC driver does not include bug fixes related to link reflection and auto negotiation functionalities.
In rare cases, link reflection or auto negotiation malfunction will be exhibited. Power shut down may recover the system.
For proactive action, check LIC driver version as follows:
On system CLI type debug slot 0 ppc 0 func LIC_Dump
Read the Driver Ver line.
If the LIC driver version is 114 (showing 1140000) or below, reinstall the OS package. This process will update the LIC properly.
If one of the Problem Symptoms is experienced, reinstall the OS package.
How To Identify Hardware Levels
All products shipped from Thailand prior to the production fix are affected.
These systems are marked with the following part number on the bottom product label:
SCE1010-SM marked as 74-3738-02
SCE1010-MM marked as 74-3739-02
SCE2020-SM marked as 74-3759-02
SCE2020-MM marked as 74-3760-02
Products shipped after August 10, 2005 include the fix and are not affected.
For More Information
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:
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