Revised November 27, 2006
October 9, 2003
THIS FIELD NOTICE HAS BEEN ARCHIVED AND IS NO LONGER MAINTAINED OR UPDATED BY CISCO.
THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE, WARRANTY OR SUPPORT. USE OF THE INFORMATION ON THIS FIELD NOTICE OR MATERIALS LINKED FROM THIS FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.
Running with R.x.R or R.x.S bootcode on NPM.
After a rebuild or as software fallback, the IGX8400 remains in boot state when there is no device, such as a modem or terminal server attached to the Control port.
Rebuilds may result when the IGX8400 runtime software experiences an abort and there is no available standby Network Processor Module (NPM) .
Runrev is a user initiated command used to switch the IGX8400 NPMs to a later version of software.
The IGX8400 hangs because of an anomaly in the boot code handling of the Data Terminal Ready (DTR) lead on the Control port.
Network users will experience continued loss of connectivity to remote resources.
Network administrators will observe continued major alarms and unreachable node log events as well as inability to virtual terminal (VT) to the affected switch. Visually, all Light Emitting Diodes (LEDs) on the IGX will be red except for the "Active" LED on the active NPM which will be green.
The definite proof of this anomaly is that the node starts to boot up when a terminal, modem or terminal server which has DTR asserted is physically attached to the Control port. The node will resume operation normally without further intervention.
Use the cnfterm command to disable DTR monitoring on the Control port.
Control port Auxiliary port
Baud Rate: 9600 Baud Rate: 9600
Parity: None Parity: None
Number of Data Bits: 8 Number of Data Bits: 8
Number of Stop Bits: 1 Number of Stop Bits: 1
Output flow control: XON/XOFF Output flow control: XON/XOFF
Input flow control: XON/XOFF Input flow control: XON/XOFF
CTS flow control: No CTS flow control: Yes
Use DTR signal: No Use DTR signal: Yes
Last Command: cnfterm c 9600 none 8 1 x x no no
Attach a device to the Control Port that has the DTR lead asserted.
A release of boot code for the NPM will resolve this problem. Return materials authorizations (RMAs) do not resolve this problem. NPM Bootcode Revision "T" is targeted to fix this issue.
To follow the bug ID link below and see detailed bug information, you must be a registered user and you must be logged in.
CSCdx37714 (registered customers only)
After Runrev IGX hangs when performing Ungraceful upgrade.
For More Information
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:
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