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Cisco Aironet 350 Series

Field Notice: *Expired* FN - 13191 - Cisco Aironet AP350 Series: Loose Antenna Connectors


Revised October 10, 2006

May 12, 2001

THIS FIELD NOTICE HAS BEEN ARCHIVED AND IS NO LONGER MAINTAINED OR UPDATED BY CISCO.

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE, WARRANTY OR SUPPORT. USE OF THE INFORMATION ON THIS FIELD NOTICE OR MATERIALS LINKED FROM THIS FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.


Products Affected

  • AIR-AP351E2R

  • AIR-AP351E2C

  • AIR-AP352E2R

  • AIR-AP352E2C

Serial Numbers

Sequential #

Random #

From SEK0513011B To SEK05130238 From SEK051306C8 To SEK05130880 From SEK0513138D To SEK05131ND4 From SEK0514025D To SEK05140511 From SEK05140931 To SEK051416A8 From SEK051435C9 To SEK05143822 From SEK05163066 To SEK05164014

SEK0507101F, SEK05093F62, SEK0512D9DF, SEK0512FC9F, SEK0512FF6A

Problem Description

Some silver connectors on the back of the affected products are defective. As a result, the connectors could become loose when slight to moderate pressure is applied to the side of the silver connector. The antenna fits into these silver connectors.

fn13191.gif

Background

Defective connectors are two-piece connectors that can come apart when some pressure is applied. As a result, the connector becomes free to move and there is nothing holding it to the body of the Access Point. Current shipping units have a defect-free one-piece connector.

Problem Symptoms

Moderate pressure on the connector, the antenna, or both, may cause the connector to become loose.

Workaround/Solution

Defective connectors have been purged and only a one-piece defect-free connector is being used in production. To replace affected field units please use the normal return materials authorization (RMA) process through the Technical Assistance Center.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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