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Cisco MGX 8200 Series Edge Concentrators

Field Notice: *Expired* FN - 13120 - BSC and Required R1.3 Software Update


Revised October 5, 2006

March 19, 2001

THIS FIELD NOTICE HAS BEEN ARCHIVED AND IS NO LONGER MAINTAINED OR UPDATED BY CISCO.

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE, WARRANTY OR SUPPORT. USE OF THE INFORMATION ON THIS FIELD NOTICE OR MATERIALS LINKED FROM THIS FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.


Products Affected

Product

Comments

MGX 8260 Broadband Service Card (BSC)

An MGX 8260 using the BSCFC-6T3 card must upgrade to r1.2.2.

Problem Description

Due to manufacturing problems, the chip vendor that provides the FPGA chip for the Broadband Service Card (BSC) has been unable to provide FPGA chips that meet the original timing specifications. New BSCs manufactured after 3/01 will fail in an MGX8260 with Software Release (SW) 1.2.1 and earlier.

The problem can be easily corrected by upgrading the MGX8260 SW Release 1.2.1 to SW Release 1.2.2 or later. These releases have a patch that will allow all BSCs to operate correctly.

Background

Due to manufacturing problems, the chip vendor has been unable to provide an FPGA that met original timing specifications. Therefore, new BSCs manufactured after 3/01 will fail in an MGX 8260 with SW Release 1.2.1 and earlier.

Problem Symptoms

When a BSC with the updated FPGA chip is installed in an MGX 8260 with a software release of r1.2.1 or earlier, random BSC and system failures may be experienced. In some cases, the system may fail at boot.

Workaround/Solution

Operational problems with the different levels of BSCs can be easily addressed by upgrading the MGX 8260 SW to r1.2.2.

No hardware upgrades are required. Release 1.2.2 contains a patch that will allow all BSCs to operate correctly.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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