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Cisco ONS 15454 Series Multiservice Provisioning Platforms

Field Notice 11251: Cisco ONS 15454 AIP Boards With Duplicate MAC Addresses


April 11, 2000



Products Affected

Product

Comments

15454-AIP=

The Auxiliary Interface Protection (AIP) board is a daughter board installed on the back of the Cisco Systems ONS15454 Shelf Assembly (Formerly Cerent 454).

Serial Numbers

Sequential #

Random #

?

46737, 47230, 47232, 47235, 47792, 48072, 48078, 48121, 48597, 48598, 48600, 51304, 51949, 52940, 52946, 53320, 53326, 53339, 53341, 53343, 53345, 53346, 53347, 53348, 53557, 53582, 53601, 53603, 53604, 53609, 53610, 53611, 53612, 53613, 53614, 53615, 53616, 53620, 53996, 54106, 54686, 54687, 54692, 54693, 54698, 54703, 54705, 54709, 55200, 55205, 55208, 55209, 55210, 55211, 55212, 55220, 56038, 56060, 56061, 56547, 56548, 56550, 57606, 57611, 57613, 57614, 57620, 57634, 57779, 57780, 57782, 57783, 57785, 57787, 57788, 57789, 57790, 57792, 57793, 57795, 57796, 57799, 57805, 57806, 57807, 57808, 57809, 57810, 57812, 57814, 57815, 57816, 57819, 57820, 57823, 57826, 57827, 58021, 58023, 58027, 58029, 58030, 58031, 58032, 58034, 58039, 58040, 58042, 58051, 58052, 58054, 58057, 58058, 58060, 58064, 58065, 58066, 58067, 58069, 58070, 58071, 58075, 58076, 58079, 58080, 58081, 58084, 58202, 58211, 58213, 58214, 58215, 58249, 58250, 58254, 59101, 59102, 59103, 59104, 59105, 59108, 59121, 59123, 59133, 59134, 59136, 59140, 59145, 61053, 61061, 61062, 61063, 61064, 61065, 61066, 61074, 61076, 61078, 61082, 61083, 61084, 61086, 61089, 61092, 62082, 62102, 62109, 62111, 62114, 62117, 62120, 62121, 62122, 62125, 62126, 62718, 62725, 62743, 63148, 63149, 63154, 63161, 63165, 63174, 63175, 63176, 63181, 63185, 63195, 63933, 63938, 63948, 63954, 63970, 63972, 63985, 63989, 63994, 63996, 63998, 64011, 64013, 64022, 64025, 64026, 64028, 64032, 64033, 64034, 64038, 64044, 64046, 64059, 64061, 64063, 64067, 64068, 64069, 64070, 64071, 64072, 64073, 64074, 64075, 64076, 64077, 64078, 64079, 64081, 64085, 64086, 64087, 64089, 64090, 64091, 64093, 64094, 64102, 64105, 64116, 64122, 64123, 64126, 64128, 64130, 64131, 64133, 64195, 64196, 64197, 64198, 64199, 64200, 64201, 64202, 64203, 64204, 64205, 64206, 64207, 64208, 64209, 64210, 64211, 64212, 64213, 64214, 64215, 64216, 64217, 64218, 64219, 64220, 64221, 64222, 64223, 64225, 64226, 64227, 64228, 64229, 64230, 64231, 64232, 64233, 64234, 64236, 64237, 64238, 64239, 64240, 64241, 64242, 64243, 64245, 64246, 64248, 64249, 64250, 64251, 64252, 64253, 64254, 64255, 64256, 64257, 64258, 64259, 64260, 64261, 64262, 64263, 64264, 64265, 64266, 64267, 64268, 64270, 64271, 64272, 64273, 64274, 64276, 64277, 64279, 64280, 64281, 64282, 64283, 64284, 64285, 64286, 64287, 64288, 64289, 64290, 64291, 64292, 64293, 64294, 65985, 65986, 65987, 65988, 65989, 65991, 65992, 65997, 65999, 66000, 66001, 66002, 66003, 66004, 66005, 66006, 66007, 66008, 66009, 66011, 66012, 66014, 66015, 66016, 66017, 66019, 66020, 66021, 66022, 66023, 66024, 66025, 66026, 66027, 66028, 66029, 66030, 66031, 66032, 66033, 66034, 66036, 66037, 66038, 66039, 66040, 66041, 66042, 66043, 66044, 66045, 66046, 66047, 66049, 66050, 66051, 66052, 66053, 66054, 66055, 66057, 66058, 66059, 66060, 66061, 66062, 66063, 66064, 66065, 66066, 66067, 66068, 66069, 66070, 66071, 66072, 66073, 66074, 67668, 67669, 67670, 67671, 67672, 67673, 67674, 67675, 67679, 67680, 67681, 67682, 67683, 67684, 67685, 67686, 67687, 67688, 67689, 67699, 67700, 67702, 67705, 67706, 67707, 67708, 67709, 67710, 67711, 67712, 67713, 67714, 67716, 67717, 67718, 67719, 67720, 67721, 67722, 67726, 67727, 67729, 67730, 67731, 67732, 67733, 67735, 67736, 67737, 67738, 67739, 67740, 67741, 67742, 67743, 67744, 67745, 67746, 67747, 67748, 67749, 67751, 67752, 67753, 67754, 67757, 67758, 67759, 67760, 67763, 67766, 68221, 68273, 68274, 68275, 68276, 70830, 70831, 70832, 70833, 70834, 70842, 70843, 70844, 70845, 70846, 70847, 70848, 70849, 70850, 70851, 70852, 70853, 70854, 70855, 70856, 70857, 70858, 70860, 70861, 70862, 70863, 70864, 70865, 70866, 70867, 70868, 70869, 70870, 70871, 70872, 70873, 70874, 70875, 70876, 70877, 70878, 70880, 70882, 70883, 70884, 70885, 70886, 70887, 70889, 70890, 70891, 70892, 70896, 70897, 70898, 70899, 70900, 70901, 70902, 70903, 70904, 70906, 70907, 70908, 70909, 70910, 70911, 70912, 70913, 70914, 70915, 70916, 70917, 70918, 70919, 70920, 70921, 70922, 70923, 70924, 70925, 70926, 70927, 70928, 70929, 70930, 71439, 71441, 71444, 71445, 71446, 71448, 71449, 71450, 71452, 71454, 71455, 71457, 71458, 71459, 71460, 71461, 71462, 71463, 71464, 71465, 71466, 71467, 71468, 71469, 71470, 71471, 71472, 71473, 71474, 71475, 71476, 71477, 71478, 71479, 71480, 71481, 71483, 71488, 71489, 71490, 71491, 71496, 71497, 71498, 71499, 71500, 71501, 71502, 71503, 71504, 71505, 71506, 71507, 71508, 71509, 71512, 71513, 71514, 71515, 71516, 71517, 71518, 71519, 71520, 71521, 71522, 71523, 71524, 71525, 71526, 71527, 71528, 71529, 71530, 71531, 71532, 71533, 71534, 71535, 71536, 71537, 71538, 73649, 73650, 73651, 73652, 73653, 73654, 73655, 73656, 73657, 73658, 73659, 73660, 73661, 73662, 73663, 73664, 73665, 73667, 73668, 73669, 73670, 73672, 73674, 73675, 73676, 73677, 73678, 73679, 73680, 73681, 73682, 73683, 73684, 73685, 73686, 73687, 73689, 73690, 73691, 73692, 73693, 73694, 73695, 73696, 73697, 73699, 73700, 73701, 73702, 73703, 73705, 73706, 73707, 73708, 73709, 73710, 73711, 73712, 73713, 73714, 73715, 73716, 73717, 73718, 73720, 73721, 73722, 73723, 73724, 73725, 73726, 73727, 73728, 73729, 73730, 73731, 73732, 73733, 73734, 73735, 73736, 73737, 73738, 73739, 73740, 73741, 73742, 73743, 73744, 73745, 73746, 73748, 73749, 78171, 78172, 78174, 78175, 78176, 78177, 78178, 78179, 78180, 78181, 78182, 78183, 78184, 78185, 78186, 78187, 78188, 78189, 78190, 78191, 78192, 78193, 78194, 78195, 78196, 78197, 78198, 78199, 78200, 78201, 78202, 78203, 78204, 78206, 78207, 78208, 78209, 78210, 78211, 78212, 78213, 78214, 78215, 78216, 78217, 78218, 78219, 78220, 78222, 78223, 78224, 78226, 78227, 78228, 78229, 78231, 78232, 78234, 78235, 78236, 78238, 78239, 78240, 78242, 78243, 78244, 78246, 78247, 78248, 79851, 79852, 79854, 79855, 79861, 79862, 79863, 79864, 79865, 79866, 79869, 79872, 79874, 79875, 79876, 79877, 79878, 79887, 79888, 79889, 79890, 79891, 79892, 79893, 79894, 79895, 79896, 79900, 79902, 79903, 79904, 79905, 79906, 79907, 79909, 79910, 79911, 79912, 79913, 79914, 79915, 79917, 79918, 79921, 79922, 79923, 79924, 79925, 79926, 79928, 79929, 79930, 79932, 79933, 79936, 79937, 79939, 79940, 79941, 79942, 79944, 79945, 79946, 81673, 81677, 81679, 81680, 81687, 81688, 81689, 81690, 81693, 81696, 81698, 81700, 81701, 81705, 81710, 81711, 81715, 81720, 81722, 81723, 81731, 81732, 81738, 81745, 81757, 81758, 81764, 81765, 81766, 81767, 81772, 81773, 83684, 83703, 83704, 83707, 83711, 83719, 83721, 83722, 83723, 83724, 83725, 83727, 83728, 83729, 83730, 83739, 83741, 83748, 83752, 83754, 83755, 83756, 83762, 83763, 83764, 83765, 83766, 83767, 83768, 83769, 83770, 83771, 83772, 83773, 83774, 83775, 83776, 83777, 83778, 83779, 83780, 83781, 83784, 83785, 83786, 83787, 83788, 83789, 83790, 83791, 83792, 83793, 83794, 83795, 83796, 83811, 83812, 83813, 83815, 83816, 83819, 83821, 83823, 83838, 83857

Problem Description

Each ONS15454 must have a unique Media Access Control (MAC) address. However, shelf assemblies with the serial numbers listed in the Serial Numbers section will report their MAC addresses as 00:10:CF:FF:FF:FF. This will cause problems with internode communications when two ONS15454 nodes having the same MAC address are connected.

Background

The problem was introduced in manufacturing during Organizational Unique Identifier (OUI) conversion from the Cerent OUI to the Cisco Systems OUI.

Problem Symptoms

A Cisco ONS15454 Shelf Assembly with a MAC address of 00:10:CF:FF:FF:FF and one of the AIP serial numbers listed above in the Serial Numbers section introduces the following conditions into a new or existing network:

  • Intermittent Data Communication Channel (DCC) connectivity loss.

  • In a network with existing circuits, the node name becomes "".

  • Inability to manage, ping, or telnet to the nodes if the nodes are connected to the same physical LAN.

Workaround/Solution

As a workaround/solution to this problem, follow these steps:

  1. Delete all circuits that originate or terminate on one of the affected nodes.

    Circuits that pass through an affected node, including those updated with the Add Node command, should not be affected by this replacement procedure.

  2. Replace the AIP board. This must be performed by a Cisco field service representative.

  3. Reset the Standby Timing Communications and Control Card (TCC).

  4. Reset the active TCC.

  5. Restart the GUI.

  6. Rebuild the circuits deleted in step 1.

DDTS

To follow the bug ID link below and see detailed bug information, you must be a registered user and you must be logged in.

DDTS

Description

CSCdp85831 (registered customers only)

15454 software does not support Cisco OUI MAC Address

Physical Replacement of Parts

The AIP board must be replaced. If you received one of the defective units, please contact the Cisco Technical Assistance Center at (877) 323-7368.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods: