Cisco 12000 Series Routers

Cisco Upgrade Order Form for Option 1: Upgrade Memory for Cisco 12000 Series Line Card Buffer Management ASIC (BMA) Synchronous Dynamic RAM (SDRAM) Errors

September 30, 1999
Revised April 9, 2000

If you have any questions concerning the upgrade program, e-mail them to

Note: Fields marked with an asterisk (*) are required fields.

Company Information
*ZIP/Postal Code
Product *Quantity
Contact Information
*First Name
*Last Name
*Phone 1 Ext.
Fax 1 Ext.
*Internet E-Mail
Please use the following format:
*Upgrade Order Reference Number
Please provide a number that you can use when inquiring about order status
*Serial Numbers of Affected Units 2

1 For phone and fax, include 011 and the country code outside North America.

2 When entering more than one serial number in the serial number text entry field, be sure to type a comma between each serial number to separate them.