This article is one in a series to assist in the setup, troubleshooting, and maintenance of Cisco Small Business products (formerly Linksys Business Series).
Q. How do I configure page group on SPA-962 behind SPA-9000?
Note: Before doing this article, make sure that all IP phones are registered to SPA-9000 and can make and receive calls locally using their corresponding extension numbers.
Access the web based setup page of the SPA-962. Verify the IP address through the LCD. Click on the Menu button then press 9. It should show you the DHCP IP address. Open a browser and type the ip address.
Click on Admin Login and then advanced.
Note: The SPA962 does not have a username and password by default. If you are asked for a username and password, it means that the SPA962 is locked. You need to verify this with your VoIP provider.
Go to the user tab of each IP phone on the network and enter the word "pagegroup" on the speed dial field and hit submit all changes.
Note: The IP phone that has this setting can now initiate a group page locally to all IP phones on the network by dialing the corresponding speed dial number (2) followed by the (#) key. The pagegroup feature for SPA-962 phones is designed to work with SPA-9000 only. There's no guarantee that it will work on a third party IP/PBX system.