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Author Biographies

Author Biography

Bob Bracalente

Technical Marketing Engineer

Bob Bracalente is a technical marketing engineer in the Enterprise Smart Solution Engineering (ESSE) group. He has more than 25 years of industry experience including embedded systems software development and planning, designing and deploying enterprise networks.

Bob's 14-plus years' experience at Cisco encompasses a broad range of LAN, WAN, data center, video, and customer engagement technologies. His current work focuses on the development and deployment of customer experience management solutions. Bob holds CCIE certifications in Routing and Switching and Storage Area Networking.