Cisco® announces the availability of the Cisco Content Services Gateway 2 (CSG2). The Cisco CSG2 delivers best-in-class content-aware billing, content filtering, service control, traffic analysis, and data mining in a highly scalable, fault-tolerant package. Its deep packet inspection (DPI) capability allows mobile operators to analyze, optimize, secure, and meter all traffic flows, including content-based services.
The Cisco CSG2 builds on the market-leading Cisco Content Services Gateway technology, which gives operators service-aware and differentiated content-billing capability. This proven technology delivers the flexibility to bill per subscriber and per service, thus enabling cost-effective delivery of revenue-generating services.
Cisco Service Exchange Framework
• Access more and better content, because operators can charge for the true value of content, making it possible to provide more content types
• Avoid billing surprises by accepting an Advice of Charge (AoC) when they request an event
• Eliminate double charges when they request a service a second time if it is not delivered satisfactorily the first time
• Filter out objectionable content
• Increase revenue potential through more granular billing
• Realize revenue sooner by offering prepaid services
• Differentiate their brands to strengthen customer loyalty
• Offer services as well as access
• Use content filtering to meet corporate and regulatory requirements for security and privacy
• Controlled subscriber access to services
• Pricing capabilities that differ per service and per event
• Greater customer loyalty
• Greater revenue generation
• Reduction of capital expenditure and operating expenses
• Protection of users on the mobile Internet
• Compliance with governmental and self regulation for content control
• Corporate services for usage management
• Service-aware content measurement: The Cisco CSG2 meters data traffic and generates accounting records at the content and service level. Unlike traditional billing models that bill for broad classes of traffic, the Cisco CSG2 enables differentiated billing based on the actual object requested. The billing agent uses this information to apply different rates to different services, according to the operator's pricing strategy.
• Real-time prepaid billing support: For prepaid billed services, the Cisco CSG2 meters subscriber usage so that the subscriber cannot exceed the balance allocated by the billing system. Each service that a subscriber accesses can have a different balance allocation and can be billed at a different rate, including provisions for free services as well as services that provide a credit. A balance allocation can be a specified number of transactions, a specified number of bytes, or service duration.
• Specific user-awareness capability: The Cisco CSG2 identifies users by their IP addresses, and correlates this with a user ID that is obtained from AAA RADIUS flows or from an external database using requests based on the industry-standard Extensible Markup Language (XML). The Cisco CSG2 can record subscriber access and billing-plan information and provide it to the billing system in conjunction with regular charge reporting, thus allowing charge differentiation based on access, and offloading significant correlation load from the billing system.
• Open interface with multiple billing agents: The Cisco CSG2 collects content information and feeds it to a billing agent. The billing agent aggregates all of the information about a data session and formats it to be used by the rating and billing engines. The base protocols used to communicate with the billing mediation or billing devices are standard and open, and provide facilities for reliable transmission and failover in the event that one of the billing systems becomes unavailable. This enables the Cisco CSG2 to interface with whatever billing agent the customer chooses and to provide robust reporting, after this protocol is implemented.
• Use of content for data mining: Cisco CSG2 capabilities are not restricted to billing applications. Service providers can gather subscriber network, service, and content usage data across their networks. An operator can apply business intelligence to the collected information to better understand user transaction behaviors and apply that knowledge to marketing and partnership strategies. Traffic patterns can also be analyzed for use in quality-of-service (QoS) plans. Popular sites can be identified and approached with real data to justify opportunities for content-delivery hosting.
• Content filtering: In conjunction with Cisco partner technology, the Cisco CSG2 supports dynamic content filtering. Service providers can provide personal filtering based on "blacklists" and "whitelists," allowing access to content deemed appropriate or on a paid-for basis.
New Features in Cisco CSG2 Release 1
• Bidirectional peer-to-peer (P2P) traffic charging
• IP fragmentation for all protocols
• Out-of-order TCP segments for all protocols
• TCP reset on no quota
• Configuration of quota reauthorization threshold and timer
• Exclusion of RFC 2822 headers in Simple Mail Transfer Protocol (SMTP) billing records
• Separate queue size tuning for the BMA, the PSD, and quota servers
• Complete online diagnostics at reload
• New Cisco CSG2 MIB: CISCO-CONTENT-SERVICES-MIB
• Simple Network Management Protocol Version 3 (SNMPv3)
• More current values for usage in reports to Quota Server and BMA
– Sending intermediate transaction call detail records (CDRs)
– Sending intermediate service-level CDRs
– Sending reauthorization requests
• Support for PAUSE on interleaved Real Time Streaming Protocol (RTSP) connections
• Support for TCP Selective ACK
• Protocol transparency
• Remote Command and Logging (RCAL) from supervisor engine
• Field-upgradeable ROMmon
• ROMmon recovery
• New command-line interface (CLI) that replaces Cisco CSG1 environmental variables
• Multiple accounting types per service
• Correlation of start and stop for user session
• RTSP stream reporting and reuse enhancements
• Support for "+" operator in maps
• Quota reporting in Service Reauthorization message
• Management of multiple concurrent services per user-logon session: The Cisco CSG2 architecture differentiates user service access by providing application-aware inspection of the content of the traffic, allowing the operator to offer multiple, simultaneous services to a user, each charged by a different scheme.
• Advanced content measurement: The Cisco CSG2 can be configured to provide application-level billing information. Content matching is deciphered based on the actual object requested. For example, the Cisco CSG2 will record the URL for HTTP, WAP, RTSP, HTTP, and e-mail headers as applicable, rather than just the server IP address. By differentiating the content requests, the Cisco CSG2 allows billing applications to charge for the true value of the content.
• "Goodput"-based charging (billing only for delivered content): The Cisco CSG2 has a unique capability to optionally exclude retransmitted TCP packets from volume measurements so that the billing system can eliminate them from the accounting report and in user transaction and event details. The Cisco CSG2 can also provide information indicating the complete status of a transaction or event. For prepaid services, the Cisco CSG2 can be configured to automatically apply the adjustments for retransmissions and failures back to the prepaid billing system, thus simplifying the job of the billing system.
• Enhanced user identification: In many environments, the IP address is not sufficient for properly identifying the user. IP addresses can be dynamically assigned, or hidden by proxies and firewalls. In real time, the Cisco CSG2 associates the user ID, as captured by the AAA server, with each transaction that it reports, allowing for user-based charging in a broader set of environments. The ability to reliably associate subscribers with their billing plans enables the real-time control of subscriber service tiers.
• Price and performance value for data centers and ISPs: The Cisco CSG2 on the Cisco Service and Application Module for IP features a low connection cost. It slides into a slot in a new or existing Cisco 7600 Series Router and conserves valuable data center space.
• Ease of configuration: The Cisco CSG2 uses the same native Cisco IOS® Software interface used to configure the Cisco 7600 Series Routers.
Service Manager Support
• 8192 content policy pairs
• 2048 total contents with 2033 available for user configuration
• 1024 services
• 100 MB of map storage, total number of maps and matches vary by configuration
• 8192 policies
• 10 maximum active QS/BMA
• Up to six Cisco CSG2s can be installed in a Cisco 7600 Series chassis
• Up to 1,800,000 concurrent sessions
• Up to 500,000 connected subscribers per card
• Up to 5000 data plane transactions per second regardless of protocol mix
• Up to 2500 AoCs per second
Cisco 7600 Series Platform Requirements
• All Cisco 7600 Series chassis are supported: 7604, 7606, 7609, and 7613, with a minimum software requirement of Cisco IOS Software Release 12.2(33)SRB1.
• Cisco CSG2 features are supported on the Cisco Service and Application Module for IP with a minimum software requirement of Cisco IOS Software Release 12.4(11)MD.
• Supported supervisor engines are: Cisco 7600 Series Supervisor Engine 720-3BXL at first customer shipment (FCS).
• Single or redundant supervisor-engine configurations are permitted.
• There is no restriction on other cards (such as service and network modules) on the Cisco 7600 Series chassis.
• Basic: Provides Layer 3 or Layer 4 content inspection and billing. In addition, lab trials or other noncommercial full-function uses are provided by the Basic license.
• Premium: Provides Layer 7 content inspection and billing and content filtering. This license does not include use of AoC or RTSP features.
• Enhanced Premium: Provides full use of Cisco CSG2 functions, including the AoC and RTSP advanced product features.
Table 1. Cisco CSG2 Ordering Information
Service ad Support