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EOL13335
Cisco announces the end-of-sale and end-of-life dates for the Cisco TelePresence Video Communication Server (VCS). The last day to order the affected product(s) is December 29, 2020. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
Table 1. End-of-life milestones and dates for the Cisco TelePresence Video Communication Server (VCS)
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
June 30, 2020 |
| End-of-Sale Date: |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
December 29, 2020 |
| Last Ship Date: |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
March 29, 2021 |
| End of SW Maintenance Releases Date: |
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software. |
December 29, 2022 |
| End of New Service Attachment Date: |
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. |
December 29, 2021 |
| End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
March 27, 2023 |
| Last Date of Support: |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. |
December 31, 2023 |
Table 2. Product part numbers affected by this announcement
| End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
| LIC-VCS-JITC |
VCS Advanced Account Security (JITC) |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VCS-OCS |
VCS Microsoft Interoperability |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VCS-OCS-EA |
VCS Microsoft Lync Integration License |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VCS-SPUPG-PAK |
VCS Starter Pack Upgrade PAK |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VVCS-C-M-PAK |
Config Only E-Delivery Virtual VCS Control Migration PAK pid |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VVCS-C-PAK |
Config Only E-Delivery Virtual VCS Control PAK pid |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VVCS-E-M-PAK |
Config Only E-Del Virtual VCS Expressway Migration PAK pid |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VVCS-E-PAK |
Config Only E-Delivery Virtual VCS Expressway PAK pid |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| L-VCS-10 |
Order L-VCS-PAK for E-dlvryof 10 VCS non-traversal calls |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| L-VCS-1730TURN |
VCS 1730 TURN Relay option |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| L-VCS-20 |
Order L-VCS-PAK for E-dlvryof 20 VCS non-traversal calls |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| L-VCS-200 |
Order L-VCS-PAK for E-delivryof 200 VCS non-traversal calls |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| L-VCS-2500REG |
Additional 2,500 Registrations |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| L-VCS-300 |
Order L-VCS-PAK for E-delivryof 300 VCS non-traversal calls |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| L-VCS-50 |
Order L-VCS-PAK for E-dlvry of 50 VCS non-traversal calls |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| L-VCS-DEVPROV |
Order L-VCS-PAK forE-dlvryof VCS Enable Device Provisioning |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| L-VCS-DI |
VCS Advanced Networking |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| L-VCSE-10 |
Order L-VCS-PAK for E-dlvry of 10 VCS traversal calls |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| L-VCSE-20 |
Order L-VCS-PAK for E-dlvry of 20 VCS traversal calls |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| L-VCSE-5 |
Order L-VCS-PAK for E-dlvry of 5 VCS traversal calls |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| L-VCSE-50 |
Order L-VCS-PAK for E-dlvry of 50 VCS traversal calls |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| L-VCS-FINDME |
Order L-VCS-PAK for E-dlvry of VCS FindMe application |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| L-VCS-JITC |
Order L-VCS-PAK forE-dlvryof VCS Adv Account Security(JITC) |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| L-VCS-OCS |
VCS MSFT Interoperability |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| L-VCS-PAK |
VCS Licenses PAK PIDs |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| R-VMVCS-C-M-K9 |
For HW Migration to E-Delivery Virtual VCS Control Only |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| R-VMVCS-CTRL-K9 |
E-Delivery - Virtual VCS Control, incl FindMe app |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| R-VMVCS-E-M-K9 |
For HW Migration to E-Delivery Virtual VCS Expressway Only |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| R-VMVCS-EXPWY-K9 |
E-Delivery-Virtual VCS Expressway, Dual Netwrk interface |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| SW-VCS-12.X-K9 |
Software Image for VCS with Encryption, Version 12 |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| SW-VCS-14.X-K9 |
Software Image for VCS with Encryption, Version X14 |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| SW-VCS-8.X |
Software Image for VCS, Version 8.X |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| TMP-VMVCS-CTRL-K9 |
TMP Trade-in PID for Virtual VCS Control |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| TMP-VMVCS-EXPWY-K9 |
TMP Trade-in PID for Virtual VCS Expressway |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| CTI-ATP-VM-VCSE-K9 |
ATP Demo - Virtual VCS Expressway |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| CTI-ATP-VM-VCSC-K9 |
ATP Demo Version - Virtual VCS Control |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VCS-2500REG |
Additional 2,500 Registrations |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VCS-FINDME+ |
Autoexpand ONLY -Video Communication Server and FindMe app |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VCS-DI+ |
Autoexpand Use ONLY - VCS Advanced Networking |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| L-ATP-VCSE-10 |
Electronic Delivery - ATP Demo - VCS, 10 Traversal Calls |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| L-ATP-VCS-20 |
Electronic Delivery - ATP Demo-VCS,20 Non-trvrsl Ntwrk Calls |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| L-ATP-VCS-FINDME |
Electronic Delivery - ATP Demo-Video Comms Srvr - FindMe app |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| L-ATP-VCS-DI |
Electronic Delivery-ATP Demo-VCS D Ntwrk Intface, Static NAT |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VCS-DEVPROV |
Enable Device Provisioning, Free, VCS Control ONLY |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VCSE-E |
Enable Expressway feature |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VCS-GW |
Enable GW Feature (H323-SIP) |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VCS-BASE-K9 |
License Key - VCS Encrypted Software Image |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VCS-BASE |
License Key - VCS Non-encrypted Software Image |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-SW-VMVCS-K9 |
Software Release Key for Encrypted Virtual VCS Application |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-SW-VMVCS |
Software Release Key for Virtual VCS Application |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VCS-1800TURN |
VCS 1800 TURN Relay option |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VCS-DI |
VCS Advanced Networking |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VCS-10 |
Video Comm Server 10 Add Non-traversal Network Calls |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VCS-10+ |
Video Comm Server 10 Add Non-traversal Network Calls |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VCS-200 |
Video Comm Server 200 Add Non-traversal Network Calls |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VCS-300 |
Video Comm Server 300 Add Non-traversal Network Calls |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VCS-50 |
Video Comm Server 50 Add Non-traversal Network Calls |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VCS-20 |
Video Comm Server, 20 Add Non-traversal Network Calls |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VCSE-10 |
Video Communication Server - 10 Traversal Calls |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VCSE-100 |
Video Communication Server - 100 Traversal Calls |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VCSE-20 |
Video Communication Server - 20 Traversal Calls |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VCSE-5 |
Video Communication Server - 5 Traversal Calls |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VCSE-5+ |
Video Communication Server - 5 Traversal Calls |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VCSE-50 |
Video Communication Server - 50 Traversal Calls |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| LIC-VCS-FINDME |
Video Communication Server - FindMe application |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| CTI-VMVCS-CTRL-K9 |
Virtual VCS Control - includes FindMe application |
See Product Migration Options section for details. |
Cisco Expressway |
- |
| CTI-VMVCS-EXPWY-K9 |
Virtual VCS Expressway - includes Dual Network interface |
See Product Migration Options section for details. |
Cisco Expressway |
- |
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at: https://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.
Customers may be able to continue to purchase the Cisco TelePresence Video Communication Server (VCS) through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: https://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End-of-Sale date.
The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: https://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/en/US/products/products_end-of-life_policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/en/US/products/prod_warranties_listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://www.cisco.com/cisco/support/notifications.html.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.