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EOL13815 - Amended
Cisco announces the end-of-sale and end-of life dates for the Cisco Perpetual Licensing for Cisco Jabber - Select Skus. The last day to order the affected product(s) is October 14, 2021. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
Customers are encouraged to migrate to Webex App under A-FLEX-3. The link to the ordering guide for FLEX subscription is below. Cisco Collaboration Flex Plan 3.0 Ordering Guide: https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/guide-c07-744224.html.
This EOL Bulletin impacts only the specific SKUs as referenced. The Jabber product continues to be available under the A-FLEX and A-FLEX-3 model as an option.
Table 1. End-of-Life Milestones and Dates for the Cisco Perpetual Licensing for Cisco Jabber - Select Skus
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the end of sale and end of life of a product is distributed to the general public. |
|
| End-of-Sale Date : |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
October 14, 2021 |
| Last Ship Date : |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
January 12, 2022 |
| End of SW Maintenance Releases Date : |
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software. |
October 14, 2022 |
| End of New Service Attachment Date : |
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. |
October 14, 2022 |
| End of Service Contract Renewal Date : |
The last date to extend or renew a service contract for the product. |
January 9, 2026 |
| Last Date of Support : |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. |
October 31, 2026 |
Table 2. Product Part Numbers Affected by This Announcement
| End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
| JABBERIM-HCSLE-ADD |
Jabber for Everyone Additional IM Users |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| JABBERIM-HCSLE-RTU |
Jabber for Everyone RTU |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| JAB-ADR-CLNT-UCM |
Jabber for Android UCM Only |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| JAB-ADR-RTU |
Jabber for Android Right to Use |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| JAB-GUEST-RTU-K9 |
Jabber Guest Right to Use |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| JAB-IPAD-RTU |
Jabber for iPad Right to Use |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| JAB-IPH-CLNT-UCM |
Jabber for iPhone UCM Only |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| JAB-IPH-RTU |
Jabber for iPhone Right to Use |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| JAB-SDK8-K9-MIG= |
Mig from UC Clients to Cisco Jabber SDK browser plugin |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| JAB-SDK8-NFR |
Cisco Jabber SDK Browser Plugin 8.6 Not for Resale |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| JAB-SDK9.0-K9-MIG= |
Mig from UC Clients to Cisco Jabber SDK and browser plugin |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| JAB-SDK9.0-LIC |
Cisco Jabber SDK 9.0 Browser plugin Client License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| JAB-SDK9.0-NFR |
Cisco Jabber SDK Browser Plugin 9.0 Not for Resale |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| JAB8SDK-NFR-10USR= |
Cisco Jabber SDK Browser Plugin 8.x Not for Resale 10 Users |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| JAB9-SDK-RTU |
JAB9 SDK for UCM Right to Use Certificate |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| JAB9-SDK-UCM |
Jabber 9.x for SDK UCM Only |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| JAB9SDK-NFR-10USR= |
Cisco Jabber SDK Browser Plugin 9.x Not for Resale 10 Users |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| JABBER-DESKTOP |
Jabber for Desktop for PC and Mac |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| JABBER-DSK-K9-RTU |
Jabber for Desktop Right to Use |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| JABBER-DSK-K9= |
Jabber for Desktop for PC and Mac |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| JABBER-IPAD-UCM |
Jabber for iPad UCM Only |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| JABBER-K9-NFR |
Jabber Desktop for NFR |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| JABBER-TABLET |
Jabber for iPad and Android Tablet |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| JABBER-TABLET-RTU |
Jabber for Tablet Right to Use |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| JABBER-TABLET= |
Jabber for iPad and Android Tablet |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| JABG-EXP-2SBL-K9= |
Jabber Guest 2 Session Bundle |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| L-JAB-SDK9.0-LIC |
Cisco Jabber SDK 9.0 Browser plugin Client License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| L-JAB-SDK9.0-K9 |
Cisco Jabber SDK 9.0 Browser plugin |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| L-JAB9-DSK-K9 |
Cisco Jabber 9.X for Desktop |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| L-JAB9-DSK-K9-UPG= |
Upgrade from existing Cisco UC Clients to Jabber 9.x Desktop |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| L-JAB9-DSK-LIC |
Cisco Jabber 9.X for Desktop |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| R-JAB-SDK9.0-K9 |
Cisco Jabber SDK 9.0 Browser plugin - Top Level |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| R-JAB8-MAC-K9 |
Cisco Jabber for Mac 8.x - Top Level |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| R-JAB9-DSK-K9 |
Cisco Jabber for Desktop 9.x - Top Level |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| JABBER-IM-ADDON |
Jabber for Everyone Additional IM Users |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| JABBER-IM-RTU |
Jabber for Everyone Right to Use |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| JAB-SDK-K9-RTU |
Jabber Software Development Kit RTU |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| JABBER-SDK |
Jabber Software Development Kit |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| L-WEBEXTPJABBER |
WEBEX TELEPRESENCE JABBER VIDEO - USD 29 per month |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| L-WEBEXTPJABBERPRE |
WEBEX TELEPRESENCE JABBER VIDEO PREPAID - USD 300 per year |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| L-WEBEXTPJABBETPRE |
WEBEX TELEPRESENCE JABBER VIDEO PREPAID - USD 299 per year |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
Customers are encouraged to migrate to Webex App under A-FLEX-3. The link to the ordering guide for FLEX subscription is below. Cisco Collaboration Flex Plan 3.0 Ordering Guide: https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/guide-c07-744224.html
This EOL Bulletin impacts only the specific SKUs as referenced. The Jabber product continues to be available under the A-FLEX and A-FLEX-3 model as an option
Service prices for Cisco products are subject to change after the product End of Sale date.
For more information about the Cisco End-of-Life Policy, go to: http://www.cisco.com/en/US/products/products_end-of-life_policy.html
For more information about the Cisco Product Warranties, go to: http://www.cisco.com/en/US/products/prod_warranties_listing.html
To subscribe to receive end-of-life/end-of-sale information, go to: http://www.cisco.com/cisco/support/notifications.html
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.