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Extend the rich collaboration experience of Cisco Jabber for Windows to your virtualized environments by enabling intelligent processing of real-time voice and video on your local devices.
The Cisco Jabber® platform streamlines communications and enhances productivity on many devices, including PCs, Macs, tablets, and smartphones. It unifies presence, instant messaging, video, voice, voice messaging, and conferencing capabilities securely into one client on your desktop.
But what if your organization is implementing virtualization strategies? Now you can use the Cisco® Jabber Softphone for VDI (JVDI), formerly known as Virtualization Experience Media Edition (VXME), to deliver the rich, uncompromised user experience of the Cisco Jabber platform to virtualized desktops in addition to your PCs, Macs, tablets, and smartphones.
How it works
In virtualized environments, the Cisco Jabber application is deployed in the hosted virtual desktop in the data center, while Cisco JVDI runs on the local thin client. With the Cisco Jabber application running on your hosted virtual desktop, you can see presence status, send an instant message, check voice messages, or collaborate via voice and video calls. Cisco JVDI processes voice and video traffic locally and routes from point to point between clients, bypassing the data center. This feature eliminates the inefficient “hairpin” effect in which messages between two endpoints are routed through the data center, rather than traveling directly from the sender to the receiver. With this optimized architecture, users in virtualized settings benefit from the same uncompromised experience they enjoy with the traditional Cisco Jabber for Windows solution.
Table 1 lists the features and benefits of Cisco JVDI.
Table 1. Features and benefits
| Feature |
Benefit |
| Cisco Jabber platform on the virtual desktop |
● Rich collaboration that supports the uncompromised user experience of the Cisco Jabber application
|
| Local voice and video processing |
● Efficient use of local thin-client resources to reduce the use of network bandwidth and data center resources, eliminating the hairpin effect for the ultimate user experience
|
| Cisco Precision Video Engine |
● High-fidelity wideband audio and business-quality video communications up to high definition (720p at 30 frames per second [fps])
● Standards-based (H.264) video for interoperability with Cisco TelePresence
® endpoints and video
|
| Secure Real-Time Transport Protocol (SRTP) |
● Secure media encryption
|
| Secure remote access |
● Secure remote access through native Cisco AnyConnect
® Secure Mobility Client
|
| Citrix XenDesktop, Citrix XenApp (published desktop and application), and VMware published desktop and shared session desktop |
● Support for the latest Citrix and VMware infrastructure
|
| Cisco Jabber Binary Floor Control Protocol (BFCP) desktop share |
● Support for desktop share of the thin-client
|
| Collaboration Edge |
● Cisco Mobile and Remote Access (MRA) provides a secure connection for Jabber application traffic without having to connect to the corporate network over a VPN. MRA allows Jabber clients that are outside the enterprise can use instant messaging and presence services, make voice and video calls, search the corporate directory, share content, launch a web conference, and use visual voicemail.
|
Table 2 outlines the system requirements for Cisco Jabber for Softphone VDI.
Table 2. System requirements for Cisco Jabber application with Cisco JVDI (based on Release 12.9)
| OS support (running on thin client) |
Windows |
|
|
● Windows 8
● Windows 8.1
● Windows 10
● Windows Embedded Standard 7 (32 and 64 bit)
● Windows Embedded Standard 8 (64 bit)
● Windows Thin PC (32 bit)
● Windows 10 IoT
HP Thin Pro* Dell Thin OS* Ubuntu* eLux* *See platform release notes for specific supported versions. |
| Unified communications client on virtual environment |
Cisco Jabber for Windows 12.9 running on a Windows 8, 8.1, or 10 hosted virtual desktop with:
● Citrix Virtual Apps and Desktops (formerly XenApp and XenDesktop) versions 7.x and later (latest LTSR 1912), and 7.15 LTSR
● VMware Horizon versions 6.x to 7.11.
● Citrix Receiver and VMware View Client: See platform release notes for specific
supported versions |
| Cisco Unified Communications Manager |
Version 10.5(2) |
| Accessories |
For a complete list of supported accessories, refer to the Cisco Unified Communications Accessories site. |
Note: Desk phone video (display of video on the desktop when the thin client is tethered to the user’s desk phone), Federal Information Processing Standards/Information Assurance (FIPS/IA) compliance, Kerberos/Call Admission Control (CAC) support with Single Sign-On (SSO), Far-End Camera Control (FECC), and Cisco Unified Survivable Remote Site Telephony (SRST) are not supported with Cisco JVDI.
Find warranty information on Cisco.com at the Product Warranties page.
Cisco Jabber for Windows and Cisco Jabber Softphone for VDI are a part of Cisco Unified Workspace Licensing. Visit https://www.cisco.com/go/workspace_licensing for more information and to determine whether Cisco Unified Workspace Licensing is appropriate for your organization.
To download software, visit the Cisco Software Center.
Cisco environmental sustainability
Information about Cisco’s environmental sustainability policies and initiatives for our products, solutions, operations, and extended operations or supply chain is provided in the “Environment Sustainability” section of Cisco’s Corporate Social Responsibility (CSR) Report.
Reference links to information about key environmental sustainability topics (mentioned in the “Environment Sustainability” section of the CSR Report) are provided in the following table:
| Sustainability topic |
Reference |
| Information on product material content laws and regulations |
|
| Information on electronic waste laws and regulations, including products, batteries, and packaging |
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For more information about the Cisco Jabber Softphone for VDI, visit: