The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
EOL14925
Cisco announces the end-of-sale and end-of-life dates for the Cisco Spark Device Offer. The last day to order the affected product(s) is May 19, 2023. The last day to renew or add to an existing subscription is May 19, 2023. Customers with active service contracts and subscriptions (as applicable) will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts and subscriptions (as applicable), support will be available under the terms and conditions of customers' service contract and subscription.
Cisco is committed to supporting our Partners and Customers on Spark Device Offer migration.
Customers with a Cisco video device can migrate to A-FLEX-DEVICE which includes device registration, or to Video Device Registration under A-FLEX-3.
The Cisco Video Device Registration Ordering Guide can be found at this link: https://www.cisco.com/c/en/us/products/collateral/collaboration/guide-c07-740865.html.
#AppendixBEOSofCiscoVideoDevicePlansubscription
The Cisco Collaboration Flex Plan Ordering Guide can be found at this link: https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/guide-c07-744224.html.
Table 1. End-of-life milestones and dates for the Cisco Spark Device Offer
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the end of sale and end of life of a product is distributed to the general public. |
April 19, 2023 |
| End-of-Sale Date* |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
May 19, 2023 |
| End of Change/Renewal Date*: |
The last date to Renew or Add to an existing subscription. |
May 19, 2023 |
| Last Date of Support**: |
The last date to receive applicable subscription entitlements, service and support for the product as entitled by active subscriptions and service contracts(as applicable) or by warranty terms and conditions. After this date, all subscription and support services for the product are unavailable, and the product becomes obsolete. |
May 31, 2025 |
Table 2. Product part numbers affected by this announcement
| End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
| A-SPK-SH-RMK |
Room Kit/Kit Plus Subscription |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-SH-ND-SR |
Cloud device registration |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-SH-ND-BRD |
Cisco Webex Board 55/70 Subscription |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-SH-RMM |
MX 200/300, MX700/800 and Room 55/70 Subscription |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-SH-RMS |
SX10 and DX 70/80 Subscription |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| A-SPK-SH-RMCT-X |
Shared Device Count |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
Cisco is committed to supporting our Partners and Customers on Spark Device Offer migration.
Customers with a Cisco video device can migrate to A-FLEX-DEVICE which includes device registration, or to Video Device Registration under A-FLEX-3.
The Cisco Video Device Registration Ordering Guide can be found at this link: https://www.cisco.com/c/en/us/products/collateral/collaboration/guide-c07-740865.html.
#AppendixBEOSofCiscoVideoDevicePlansubscription
The Cisco Collaboration Flex Plan Ordering Guide can be found at this link: https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/guide-c07-744224.html.
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/c/en/us/products/eos-eol-policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/c/en/us/products/warranty-listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://cway.cisco.com/mynotifications.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.