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Cisco Unified Communications Support for Microsoft Internet Explorer 7 and Windows Vista

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PB408597

In December 2006, Microsoft released Internet Explorer 7 (IE 7). Internet Explorer 7 was identified as a high priority update, distributed through the Microsoft Windows Update tool. As a result, many customer browsers were updated automatically. In January 2007, Microsoft publicly released Windows Vista.
Cisco is committed to maintaining a high degree of interoperability between Cisco Unified Communications solutions and Microsoft software. As part of this on-going commitment, we already support Microsoft IE 7 and Microsoft Windows Vista across many of our product lines. Our goal is to support both IE 7 and Windows Vista across Cisco Unified Communications solutions no later than Spring 2008.
Please refer to the table below to determine when specific Cisco Unified Communications products will support Microsoft Internet Explorer 7, Microsoft Windows Vista, or both. Customers are asked not to upgrade the default browser that is installed with Microsoft operating systems provided by Cisco.
The table below will be updated as additional information, such as Maintenance and Service Release details, becomes available. Please direct any questions to your local Cisco account team or channel representative.

Table 1. Cisco Unified Communications Support for Microsoft Internet Explorer 7 and Microsoft Windows Vista

Product

Microsoft Internet Explorer 7 Support Planned for Service or Maintenance Release Dates

Microsoft Windows Vista Support Planned for Service or Maintenance Release Dates

Cisco Unified Communications Manager 4.1.3, 4.2.3, and 4.3.2

* Release dates
Unified Communications Manager 4.1.3 - December 2007
Unified Communications Manager 4.2.3 - October 2007
Unified Communications Manager 4.3.2 - March 2008

Administration, Serviceability, and User Web Pages

See release dates*

NA

Backup and Restore System (BARS)

See release dates*

NA

Cisco Unified Business Attendant Console for Unified Communications Manager 4.1.3 and 4.2.3

NA

Not supported

Cisco Unified Business Attendant Console for Unified Communications Manager 4.3.2

NA

See release dates*

Cisco Unified Department Attendant Console for Unified Communications Manager 4.1.3 and 4.2.3

NA

Not supported

Cisco Unified Department Attendant Console for Unified Communications Manager 4.3.2

NA

See release dates*

Cisco Unified Communications Manager Attendant Console

NA

Not Supported

Cisco Unified Communications Manager Assistant

See release dates*

See release dates*

TAPI TSP

NA

Will support Vista in Unified Communications Manager 4.2.3 and 4.3.2, but not in Unified Communications Manager 4.1.3 - See release dates*

TAPI Wave Driver

NA

Will support Vista in Unified Communications Manager 4.2.3 and 4.3.2, but not in Unified Communications Manager 4.1.3 - See release dates*

Cisco Unified Communications Manager JTAPI

NA

See release dates*

Cisco Unified Communications Manager Windows Trace Collection Tool

NA

See release dates*

AXL SDK

NA

See release dates*

Security Token Advisory (CTL Client)

NA

Will support Vista in Unified Communications Manager 4.1.3 and 4.3.2, but support in Unified Communications Manager 4.2.3 will be delayed. See release dates*

Cisco Unified Communications Manager Dialed Number Analyzer (DNA)

See release dates*

NA

Cisco WebDialer

See release dates*

NA

Cisco Unified Communications Manager Upgrade Utility

See release dates*

NA

Cisco Unified Communications Manager CDR Analysis and Reporting Tool

See release dates*

NA

International Dial Plan (IDP)

See release dates*

NA

Cisco Unified Communications Manager Bulk Administration Tool

See release dates*

NA

Voice Log Translator

NA

See release dates*

Cisco Unified Communications Manager 5.1.3

Administration, Serviceability, and User Web Pages

Presently supported

NA

Cisco Unified Business Attendant Console

NA

Presently supported

Cisco Unified Department Attendant Console

NA

Presently supported

Cisco Unified Communications Manager Attendant Console

NA

Not Supported

Cisco Unified Communications Manager Assistant

Presently supported

Presently supported

TAPI TSP

NA

Available in 5.1.(3a),
January 2008

TAPI Wave Driver

NA

Available in 5.1.(3a),
January 2008

Cisco Unified Communications Manager JTAPI

NA

Presently supported

Cisco Unified Communications Manager Real-time Monitoring Tool (RTMT)

NA

Presently supported

Cisco Unified Communications Manager Windows Trace Collection Tool

NA

Presently supported

AXL SDK

NA

Presently supported

Security Token Advisory (CTL Client)

NA

Vista support for this component will be delayed

Cisco Unified Communications Manager Dialed Number Analyzer (DNA)

Presently supported

NA

Cisco WebDialer

Presently supported

NA

Cisco Disaster Recovery System

Presently supported

NA

Cisco Unified Communications Manager CDR Analysis and Reporting Tool

Presently supported

NA

International Dial Plan (IDP)

Presently supported

NA

Cisco Unified Communications Manager Bulk Administration Tool

Presently supported

NA

Voice Log Translator

NA

Presently supported

Cisco Unified Communication Manager 6.1.0 (formerly 6.0.2)

Administration, Serviceability, and User Web Pages

Presently supported

NA

Cisco Unified Business Attendant Console

NA

Presently supported

Cisco Unified Department Attendant Console

NA

Presently supported

Cisco Unified Communications Manager Attendant Console

NA

Not Supported

Cisco Unified Communications Manager Assistant

Presently supported

Presently supported

TAPI TSP

NA

Presently supported

TAPI Wave Driver

NA

Presently supported

Cisco Unified Communications Manager JTAPI

NA

Presently supported

Cisco Unified Communications Manager Real-time Monitoring Tool (RTMT)

NA

Presently supported

Cisco Unified Communications Manager Windows Trace Collection Tool

NA

Presently supported

AXL SDK

NA

Presently supported

Security Token Advisory (CTL Client)

NA

Presently supported

Cisco Unified Communications Manager Dialed Number Analyzer (DNA)

Presently supported

NA

Cisco WebDialer

Presently supported

NA

Cisco Disaster Recovery System

Presently supported

NA

Cisco Unified Communications Manager CDR Analysis and Reporting Tool

Presently supported

NA

International Dial Plan (IDP)

Presently supported

NA

Cisco Unified Communications Manager Bulk Administration Tool

Presently supported

NA

Voice Log Translator

NA

Presently supported

Cisco Unified IP Phones (all models)

Browser interaction with Cisco IP phones

Presently supported

NA

Cisco Media Convergence Servers (all models)

IP Telephony Operating Systems - Windows 2000

Not supported

NA

IP Telephony Operating Systems - Windows 2003

March 2008

NA

Generic Windows Operating Systems - Windows 2000

Not supported

NA

Generic Windows Operating Systems - Windows 2003

March 2008

NA

Cisco Emergency Responder 7.0

Administration and Serviceability Webpages

August 2008

NA

Cisco Unified Applications Environment 2.4(2)

Administration and Serviceability Web Pages

Presently supported

NA

Application Designer

NA

Presently supported

Cisco Unified ICM and Contact Center Enterprise and Hosted

WebView 6.0, 7.x

Presently supported

NA

Web Re-skilling 7.x

Presently supported

NA

System CCE Web Administration 7.x

Presently supported

NA

Contact Center Management Portal

Presently supported

NA

Support Tools (Web UI) 2.1

Presently supported

NA

Client AW 7.x

NA

CY 2009

Internet Script Editor 7.5

NA

Q2 CY2008

Computer Telephony Integration Option 7.5

NA

Q2 CY2008

CAD Browser Edition 7.1

Presently supported

NA

Cisco Agent Desktop (CAD) 7.2

NA

Presently Supported

Cisco Supervisor Desktop (CSD) 7.2

NA

Presently Supported

CTI Toolkit 7.5

NA

Q2 CY2008

Cisco Unified Contact Center Multi-Channel Option

Cisco E-Mail Manager 5.0 SR 6

Presently supported

NA

Cisco Collaboration Server 5.0 SR4

Presently supported

NA

Cisco Media Blender 5.0 SR2

Presently supported

NA

Unified E-Mail Interaction Manager 4.2.2

Presently supported

NA

Unified Web Interaction Manager 4.2.2

Presently supported

NA

Cisco Unified Customer Voice Portal

CVP Application Server Administration 3.1

Presently supported

NA

Unified CVP Operations Server 4.0

Presently supported

NA

Unified CVP VoiceXML Studio 4.x

NA

Presently supported

Cisco Unified Contact Center Express 3.5, 4.0, 4.1, 4.5, 5.0, 6.0, and 7.0

Administration and Serviceability Web Pages for 3.5, 4.0, 4.1, 4.5, 5.0, 6.0

Presently supported

NA

Administration and Serviceability Web Pages for 7.0

August 2008

NA

Historical Reporting Client for 5.0.2 and 6.0.1

NA

Presently supported

Historical Reporting Client for 7.0

NA

August 2008

Cisco Agent Desktop for 5.0.2 and 6.0.1

NA

Presently supported

Cisco Agent Desktop for 7.0

August 2008

August 2008

Cisco Unified IP IVR 3.5, 4.0, 4.1, 4.5, 5,0, 6.0, and 7.0

Administration and Serviceability Web Pages for 3.5, 4.0, 4.1, 4.5, 5.0, 6.0

Presently supported

NA

Administration and Serviceability Web Pages for 7.0

August 2008

NA

Cisco Unified Presence 6.0

Administration and Serviceability Webpages

Presently supported

NA

Cisco Unified Clients

Cisco Unified Personal Communicator 1.2

NA

Presently supported

Cisco IP Communicator 2.1

NA

Presently supported

Cisco Unified Video Advantage 2.1

NA

Presently supported

Cisco Unified Mobility Advantage 4.0

Administration and Serviceability Web Pages

Presently supported

NA

Cisco Unified MeetingPlace 6.0

Administration and Serviceability Webpages

Presently supported

Presently supported

Web Conferencing

Presently supported

Presently supported

Cisco Unified MeetingPlace Express 1.2.1

Administration and Serviceability Web Pages

Presently supported

Presently supported

Web Conferencing

Presently supported

Presently supported

Cisco Unified MeetingPlace Express VT 1.2.1

Administration and Serviceability Web Pages

Presently supported

Presently supported

Web Conferencing

Presently supported

Presently supported

Cisco Unified MeetingPlace Express 2.0

Administration and Serviceability Web Pages

Presently supported

Presently supported

Web Conferencing

Presently supported

Presently supported

Cisco Unified MeetingPlace Express VT 2.0

Administration and Serviceability Web Pages

Presently supported

Presently supported

Web Conferencing

Presently supported

Presently supported

Cisco Unity Connection 2.1

Administration and Serviceability Webpages

Presently supported

Presently supported

Cisco Unity 4.2 and 5.0

Administration and Serviceability Web Pages for 4.2

Presently supported

NA

Cisco Unity ViewMail for Outlook (VMO) 4.2

NA

Use Unity VMO 5.0

Cisco Personal Communications Assistant 4.2

Presently supported

NA

Administration and Serviceability Web Pages for 5.0

Presently supported

NA

Cisco Unity ViewMail for Outlook (VMO) 5.0

NA

Presently supported

Cisco Personal Communications Assistant 5.0

Presently supported

NA


It is important that Cisco customers understand that the planned IE 7 and Windows Vista support features described in this Field Notice have not reached General Availability status and remain in varying stages of development, and the information provided herein is for informational purposes only and is subject to change. It is also important that Cisco customers understand that the planned IE 7 and Windows Vista support features set forth in this Field Notice are separate from, and are not essential to, any terms and conditions of their existing purchase contracts with Cisco, including the functionality of any products or deliverables under such contracts. Cisco will have no liability for any delay in delivery, or failure to deliver, any or all of the planned IE 7 and Windows Vista support features set forth herein. Therefore, any such delay or failure will not in any way grant to Cisco customers the right to return, refund, adjust or exchange any previously purchased Cisco products or products that customers may purchase under their Cisco purchase contracts.