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Cisco 2800 Series Integrated Services Routers

End-of-Sale and End-of-Life Announcement for the Cisco 3G Wireless WAN High-Speed WAN Interface Cards (HWICs) for Cisco 1800/2800/3800 Series

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EOL7951

Cisco announces the end-of-sale and end-of life dates for the Cisco 3G Wireless WAN High-Speed WAN Interface Cards (HWICs) for Cisco 1800/2800/3800 Series. The last day to order the affected product(s) is April 11, 2012. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.

Table 1. End-of-Life Milestones and Dates for the Cisco 3G Wireless WAN High-Speed WAN Interface Cards (HWICs) for Cisco 1800/2800/3800 Series

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end of sale and end of life of a product is distributed to the general public.

October 12, 2011

End-of-Sale Date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

April 11, 2012

Last Ship Date:
HW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

July 10, 2012

End of Routine Failure Analysis Date:
HW

The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect.

April 11, 2013

End of New Service Attachment Date:
HW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

April 11, 2013

End of Service Contract Renewal Date:
HW

The last date to extend or renew a service contract for the product.

July 7, 2016

Last Date of Support:
HW

The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.

April 30, 2017

HW = Hardware OS SW = Operating System Software App. SW = Application Software

Table 2. Product Part Numbers Affected by This Announcement

End-of-Sale Product
Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

Additional Information

HWIC-3G-CDMA-B

3G (for India only) HWIC BSNL EVDO Rev A/0/1xRTT 800/1900MHz

EHWIC-3G-EVDO-B

3G EHWIC BSNL EV-DO Rev A/0/1xRTT 800/1900MHz with SMS/GPS

--

HWIC-3G-CDMA-B=

3G (for India only) HWIC BSNL EVDO Rev A/0/1xRTT 800/1900MHz

EHWIC-3G-EVDO-B

3G EHWIC BSNL EV-DO Rev A/0/1xRTT 800/1900MHz with SMS/GPS

--

HWIC-3G-CDMA-S

3G HWIC Sprint EVDO Rev A/0/1xRTT 800/1900MHz, IOS 15.0(1)M1

EHWIC-3G-EVDO-S

3G EHWIC Sprint EV-DO Rev A/0/1xRTT 800/1900MHz with SMS/GPS

--

HWIC-3G-CDMA-S=

3G HWIC Sprint EVDO Rev A/0/1xRTT 800/1900MHz, IOS 15.0(1)M1

EHWIC-3G-EVDO-S

3G EHWIC Sprint EV-DO Rev A/0/1xRTT 800/1900MHz with SMS/GPS

--

HWIC-3G-CDMA-V

3G HWIC Verizon EVDO Rev A/0/1xRTT 800/1900MHz, IOS 15.0(1)M

EHWIC-3G-EVDO-V

3G EHWIC Verizon EV-DO Rev A/0/1xRTT 800/1900MHz w/ SMS/GPS

--

HWIC-3G-CDMA-V=

3G HWIC Verizon EVDO Rev A/0/1xRTT 800/1900MHz, IOS 15.0(1)M

EHWIC-3G-EVDO-V

3G EHWIC Verizon EV-DO Rev A/0/1xRTT 800/1900MHz w/ SMS/GPS

--

Product Migration Options

Customers are encouraged to migrate to the Cisco Third-Generation (3G) Wireless WAN (WWAN) Enhanced High-Speed WAN Interface Cards (EHWICs) for Cisco Integrated Services Routers Generation 2 (ISR G2). Information about this product can be found at: http://www.cisco.com/en/US/prod/collateral/modules/ps5949/ps7272/data_sheet_c78-659405.html.
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/incentives_and_promotions/tmp.html
Customers may be able to continue to purchase the Cisco 3G Wireless WAN High-Speed WAN Interface Cards (HWICs) for Cisco 1800/2800/3800 Series through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos
Service prices for Cisco products are subject to change after the product End of Sale date.
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html

For More Information

For more information about the Cisco 3G Wireless WAN Enhanced High-Speed WAN Interface Cards (EHWICs) for Cisco Integrated Services Routers Generation 2 (ISR G2), visit http://www.cisco.com/en/US/prod/collateral/modules/ps5949/ps7272/data_sheet_c78-659405.html, or contact your local account representative.
To request information about the Cisco 3G Wireless WAN Enhanced High-Speed WAN Interface Cards (EHWICs) for Cisco Integrated Services Routers Generation 2 (ISR G2), send an e-mail to 3g-interest@cisco.com.
For more information about the Cisco End-of-Life Policy, go to:
http://www.cisco.com/en/US/products/products_end-of-life_policy.html
For more information about the Cisco Product Warranties, go to:
http://www.cisco.com/en/US/products/prod_warranties_listing.html
To subscribe to receive end-of-life/end-of-sale information, go to:
http://www.cisco.com/cisco/support/notifications.html

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To subscribe to the End-of-Life and End-of-Sale RSS Feed, insert the following URL into your RSS application: http://www.cisco.com/web/feeds/products/end_of_life_rss.xml
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.