Cisco® announces the end-of-sale and end-of life dates for the Cisco IOS XR Software Release 3.5. The last day to order the affected product(s) is May 11, 2009. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.
This end of sale announcement applies to all IOS XR 3.5.x releases including any specials that may have been generated.
Table 1. End-of-Life Milestones and Dates for the Cisco IOS XR Software Release 3.5
End-of-Life Announcement Date
The date the document that announces the end of sale and end of life of a product is distributed to the general public.
August 11, 2008
End-of-Sale Date and End of Maintenance Date
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.
This also marks the end of engineering, maintenance rebuilds, and software fixes through rebuilds of R3.5.x. After this date, maintenance rebuilds and software-fix support will be provided only through rebuilds of XR 3.6.x or later. Refer to guidelines for Cisco IOS XR software, see link below.
May 11, 2009
Last Ship Date: OS SW
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.
August 10, 2009
End of SW Maintenance Releases Date: OS SW
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes via SMU. From May 11, 2009 until May 11, 2010, maintenance rebuilds and software fix via SMU support for R3.5.x will be provided only through migration to rebuilds of XR 3.6.x or later releases. After May 11, 2010, Cisco Engineering will no longer develop, repair, maintain, or test XR 3.5.x.
May 11, 2010
End of New Service Attachment Date: OS SW
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.
May 11, 2010
End of Vulnerability/ Security Fixes:
The last date that Cisco Engineering may release any software maintenance releases to address vulnerability/security finding that have been identified by the customer to Cisco TAC. Engineering maintenance rebuilds and software fix-support for R3.5.x will be provided only through migration to rebuilds of XR 3.6.x or later releases.
Critical security and vulnerability fixes will be provided according to the following terms and conditions:
Cisco TAC will first use commercially reasonable efforts to work with the customer to determine the locality of impact and find a workaround for the problem.
If an alternative workaround is not possible during the extended period of support, then Cisco TAC will make commercially reasonable efforts to provide a "bug fix" solution in R3.5.x, or in a later supported software release to remedy the problem.
If despite commercially reasonable efforts Cisco is unable to provide a software-based solution, it may be necessary for the customer to remove or upgrade the affected software-based systems to correct the problem.
May 11, 2012
End of Service Contract Renewal Date: OS SW
The last date to extend or renew a service contract for the product.
August 9, 2013
Last Date of Support:
The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.
May 11, 2014
HW = Hardware OS SW = Operating System Software App. SW = Application Software
Table 2. Product Part Numbers Affected by This Announcement