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Cisco WAN Interface Cards

End-of-Sale and End-of-Life Announcement for the Cisco 4- and 8-Port Analog Voice and Fax Network Module, Expansion Modules, and Interface Card

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EOL7147-Amended

Cisco announces the end-of-sale and end-of life dates for the Cisco 4- and 8-Port Analog Voice and Fax Network Module, Expansion Modules, and Interface Card. The last day to order the affected product(s) is July 20, 2010. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.

Table 1. End-of-Life Milestones and Dates for the Cisco 4- and 8-Port Analog Voice and Fax Network Module, Expansion Modules, and Interface Card

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end of sale and end of life of a product is distributed to the general public.

May 14, 2010

End-of-Sale Date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

July 20, 2010

Last Ship Date: HW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

February 10, 2011

End of SW Maintenance Releases Date: HW

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

November 12, 2011

End of Routine Failure Analysis Date: HW

The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect.

November 12, 2011

End of New Service Attachment Date: HW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

November 12, 2011

End of Service Contract Renewal Date: HW

The last date to extend or renew a service contract for the product.

February 7, 2015

Last Date of Support: HW

The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.

November 30, 2015

HW = Hardware OS SW = Operating System Software App. SW = Application Software

Table 2. Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

Additional Information

EM-HDA-4FXO

4-port voice/fax expansion module-FXO

EM-HDA-3FXS/4FXO

7-port voice/fax expansion module-3FXS/4FXO

--

EM-HDA-4FXO

4-port voice/fax expansion module-FXO

EM-HDA-6FXO

6-port voice/fax expansion module-FXO

--

EM-HDA-4FXO=

4-port voice/fax expansion module-FXO

EM-HDA-3FXS/4FXO=

7-port voice/fax expansion module-3FXS/4FXO

--

EM-HDA-4FXO=

4-port voice/fax expansion module-FXO

EM-HDA-6FXO=

6-port voice/fax expansion module-FXO

--

EM-HDA-8FXS

8-port voice/fax expansion module-FXS

EM3-HDA-8FXS/DID

8-port voice/fax expansion module-FXS and DID

--

EM-HDA-8FXS=

8-port voice/fax expansion module-FXS

EM3-HDA-8FXS/DID=

8-port voice/fax expansion module-FXS and DID

--

EM2-HDA-4FXO

4-port voice/fax expansion module-FXO

EM-HDA-3FXS/4FXO

7-port voice/fax expansion module-3FXS/4FXO

--

EM2-HDA-4FXO

4-port voice/fax expansion module-FXO

EM-HDA-6FXO

6-port voice/fax expansion module-FXO

--

EM2-HDA-4FXO=

4-port voice/fax expansion module-FXO

EM-HDA-3FXS/4FXO=

7-port voice/fax expansion module-3FXS/4FXO

--

EM2-HDA-4FXO=

4-port voice/fax expansion module-FXO

EM-HDA-6FXO=

6-port voice/fax expansion module-FXO

--

NM-HDA-4FXS

High density analog voice/fax network module with 4 FXS

EVM-HD-8FXS/DID

High density voice/fax extension module-8 FXS/DID

--

NM-HDA-4FXS=

High density analog voice/fax network module with 4 FXS

EVM-HD-8FXS/DID=

High density voice/fax extension module-8 FXS/DID

--

VIC-4FXS/DID

4 port FXS or DID VIC

VIC3-4FXS/DID

Four-Port Voice Interface Card-FXS and DID

--

VIC-4FXS/DID=

4 port FXS or DID VIC

VIC3-4FXS/DID=

Four-Port Voice Interface Card-FXS and DID

--

Product Migration Options

Customers are encouraged to migrate to the Cisco high-density analog and digital extension module and third-generation interface card for voice and fax. More information about these products can be found at: http://www.cisco.com/en/US/products/ps10536/products_relevant_interfaces_and_modules.html#analogdigital.
Customers can use the Cisco Technology Migration Program (TMP) to trade-in products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/pr11/incentive/tmp/index.html
Customers may be able to continue to purchase the Cisco 4- and 8-Port Analog Voice and Fax Network Module, Expansion Modules, and Interface Card through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos
Service prices for Cisco products are subject to change after the product End of Sale date.
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html

For More Information

For more information about the Cisco High-Density Analog and Digital Extension Module and Third-Generation Interface Card for Voice and Fax, visit http://www.cisco.com/en/US/products/ps10536/products_relevant_interfaces_and_modules.html#analogdigital, or contact your local account representative.
For more information about the Cisco End-of-Life Policy, go to:
http://www.cisco.com/en/US/products/prod_end_of_life.html
To subscribe to receive end-of-life/end-of-sale information, go to:
http://www.cisco.com/cisco/support/notifications.html

Subscribe for RSS Notifications for End-of-Life and End-of-Sale Notices

To subscribe to the End-of-Life and End-of-Sale RSS Feed, insert the following URL into your RSS application: http://www.cisco.com/web/feeds/products/end_of_life_rss.xml