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EOL13845
Cisco announces the end-of-sale and end-of-life dates for the Cisco Perpetual Licensing for Cisco Enterprise Agreement for Collaboration Multiparty Telepresence. The last day to order the affected product(s) is August 19, 2021. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
Customers are encouraged to migrate to Cloud Webex meetings under A-FLEX-3. The Cisco Collaboration Flex Plan 3.0 Ordering Guide is available at: https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/guide-c07-744224.html.
Customers who require On Premises Meetings should consider the option of either the Cisco Collaboration Flex Plan subscription (A-FLEX) , or a Cisco Meeting Server Subscription (A-CMS.) The A-FLEX selection provides a choice of either Cloud or On Premises Meetings, including the ability to mix deployments. Alternatively, A-CMS is a pure On Premises solution.
The ordering guides are available below: Cisco Collaboration Flex Plan Ordering Guide: https://www.cisco.com/c/dam/en/us/products/collateral/customer-collaboration/cisco-collaboration-flex-plan-ordering-guide.pdf.
Cisco Meeting Server Subscription Ordering Guide: https://www.cisco.com/c/dam/en/us/products/se/2019/4/WW_Partner_Organization/C07-730707-06_Cisco_Meeting_Server_OG_v2a.pdf.
Table 1. End-of-Life Milestones and Dates for the Cisco Perpetual Licensing for Cisco Enterprise Agreement for Collaboration Multiparty Telepresence
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
May 19, 2021 |
| End-of-Sale Date: |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
August 19, 2021 |
| Last Ship Date: |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
August 19, 2021 |
| End of SW Maintenance Releases Date: |
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software. |
August 19, 2022 |
| End of New Service Attachment Date: |
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. |
August 19, 2022 |
| End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
November 15, 2023 |
| Last Date of Support: |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. |
August 31, 2024 |
Customers are encouraged to migrate to Cloud Webex meetings under A-FLEX-3. The Cisco Collaboration Flex Plan 3.0 Ordering Guide is available at: https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/guide-c07-744224.html.
Customers who require On Premises Meetings should consider the option of either the Cisco Collaboration Flex Plan subscription (A-FLEX) , or a Cisco Meeting Server Subscription (A-CMS.) The A-FLEX selection provides a choice of either Cloud or On Premises Meetings, including the ability to mix deployments. Alternatively, A-CMS is a pure On Premises solution. The ordering guides are available below:
Cisco Collaboration Flex Plan Ordering Guide: https://www.cisco.com/c/dam/en/us/products/collateral/customer-collaboration/cisco-collaboration-flex-plan-ordering-guide.pdf.
Cisco Meeting Server Subscription Ordering Guide: https://www.cisco.com/c/dam/en/us/products/se/2019/4/WW_Partner_Organization/C07-730707-06_Cisco_Meeting_Server_OG_v2a.pdf.
Table 2. Product Part Numbers Affected by This Announcement
| End-of-Sale Product Part Number |
Product Description |
| EA-CMS-KW-COUNT |
Total Knowledge Worker Count for CMS Add On Suite |
| EA-CMS-KW-COUNT2 |
Total Knowledge Worker Count for CMS Add On Suite |
| EA-CMS-UPG-USR |
ELA CMS Add-On User |
| EA-MP17-IBMG-U-T2 |
ELA Multiparty Install Base Migration User - Tier B |
| EA-MP17-IBMG-U-T3 |
ELA Multiparty Install Base Migration User - Tier A |
| EA-MP17-KW-COUNT |
Total Knowledge Worker Count for MP17 Suite |
| EA-MP17-KW-COUNT2 |
Total Knowledge Worker Count for MP17 Suite |
| EA-MP17-MIG-U-T2 |
ELA Multiparty Migration User - Tier B |
| EA-MP17-MIG-U-T3 |
ELA Multiparty Migration User - Tier A |
| EA-MP17-USR-T2 |
ELA Multiparty User - Tier B |
| EA-MP17-USR-T3 |
ELA Multiparty User - Tier A |
| EA-MP18-KW-COUNT2 |
Total Knowledge Worker Count for MP18 Suite |
| EA-MP18-SUITE-K9 |
Enterprise Agreement Multiparty (FY18) Suite - Top Level |
| EA-SUITE-TPCONF= |
EA TP Suite - Pricing subject to config and eligib reqs |
| EA-TP-KW-COUNT |
Total Knowledge Worker Count for TelePresence MP Suite |
| EA-TP-KW-COUNT2 |
Total Knowledge Worker Count for TelePresence MP Suite |
| EA-TP-PHASE-3 |
Collab EA - Phase Upgrade (Multiparty FY17 & CMS AddOn Suite |
| EA-TPCNF-IBMG-U-T1 |
EA TP Multi-Party Install Base Migration User - Tier C |
| EA-TPCNF-IBMG-U-T2 |
EA TP Multi-Party Install Base Migration User - Tier B |
| EA-TPCNF-IBMG-U-T3 |
EA TP Multi-Party Install Base Migration User - Tier A |
| EA-TPCNF-IBMIG-USR |
EA TP Multi-Party Install Base Migration User |
| EA-TPCNF-MIG-USR |
EA TP Multi-Party Migration User |
| EA-TPCNF-USR |
EA TP Multi-Party User |
| EA-TPCNF-USR-T1 |
EA TP Multi-Party User - Tier C |
| EA-TPCNF-USR-T2 |
EA TP Multi-Party User - Tier B |
| EA-TPCNF-USR-T3 |
EA TP Multi-Party User - Tier A |
| EA-TPCNFMIG-USR-T1 |
EA TP Multi-Party Migration User - Tier C |
| EA-TPCNFMIG-USR-T2 |
EA TP Multi-Party Migration User - Tier B |
| EA-TPCNFMIG-USR-T3 |
EA TP Multi-Party Migration User - Tier A |
| EA-TPCONF-FMG-USR |
EA TP Conferencing User - Full Migration |
| EA-TPCONF-K9 |
Enterprise Agreement Personal Video Conf Suite - Top Level |
| EA-TPCONF-NEW-USR |
EA TP Conferencing User - New |
| EA-TPCONF-PRMG-USR |
EA TP Conferencing User - Product Migration |
| EA-TPCONF-SUMG-USR |
EA TP Conferencing User - Subscription Migration |
| EA-TPCONF-SVMG-USR |
EA TP Conferencing User - Service Migration |
| EA-TPMP-PROMO-1 |
Collab ELA - TelePresence Multi-Party Suite Promo Flag |
| ELA2-COL-CMS-UPG-U |
ELA 2 CMS Add-On User |
| ELA2-COL-MP17-COMG |
ELA 2 Multiparty Project Liberator Migration User |
| ELA2-COL-MP17-IBMG |
ELA 2 Multiparty Install Base Migration User |
| ELA2-COL-MP17-MIG |
ELA 2 Multiparty Migration User |
| ELA2-COL-MP17-USR |
ELA 2 Multiparty User |
| ELA2-COL-MP18-IBMG |
ELA 2 Multiparty Install Base Migration User |
| ELA2-COL-MP18-MIG |
ELA 2 Multiparty Migration User |
| ELA2-COL-MP18-USR |
ELA 2 Multiparty User |
| ELA2-COL-TPIBMGUSR |
ELA 2 TP Multi-Party Install Base Migration User |
| ELA2-COL-TPMIGUSR |
ELA 2 TP Multi-Party Migration User |
| ELA2-COL-TPUSR |
ELA 2 TP Multi-Party User |
| LIC-CMS-EA-K9 |
Cisco Meeting Server (CMS) Virtual Edition |
| LIC-CMS-EA-REC-PRT |
Cisco Meeting Server (CMS) Recording Port License |
| LIC-CMS-EA-SMP |
Cisco Meeting Server (CMS) SMP License |
| LIC-TP-EA-SMP |
Conductor SMP License |
| LIC-TP-PMP-EA-USER |
Conductor PMP User License |
Customers are encouraged to migrate to Cloud Webex meetings under A-FLEX-3. The Cisco Collaboration Flex Plan 3.0 Ordering Guide is available at: https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/guide-c07-744224.html.
Customers who require On Premises Meetings should consider the option of either the Cisco Collaboration Flex Plan subscription (A-FLEX) , or a Cisco Meeting Server Subscription (A-CMS.) The A-FLEX selection provides a choice of either Cloud or On Premises Meetings, including the ability to mix deployments. Alternatively, A-CMS is a pure On Premises solution.
The ordering guides are available below: Cisco Collaboration Flex Plan Ordering Guide: https://www.cisco.com/c/dam/en/us/products/collateral/customer-collaboration/cisco-collaboration-flex-plan-ordering-guide.pdf.
Cisco Meeting Server Subscription Ordering Guide: https://www.cisco.com/c/dam/en/us/products/se/2019/4/WW_Partner_Organization/C07-730707-06_Cisco_Meeting_Server_OG_v2a.pdf.
Service prices for Cisco products are subject to change after the product End-of-Sale date.
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/en/US/products/products_end-of-life_policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/en/US/products/prod_warranties_listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://www.cisco.com/cisco/support/notifications.html.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.