Cisco announces the end-of-sale and end-of life dates for the Cisco CSS 11500 Series Content Services Switches. The last day to order the affected product(s) is September 21, 2011. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.
Cisco sales teams and channel partners are encouraged to transition sales of Cisco CSS 11500 Series Content Services Switch through a migration of their current CSS 11500 Series installed base to the Cisco Application Control Engine. The Cisco ACE is the industry's most advanced application-switching device. It offers a much larger set of functionality and architectural benefits than the CSS 11500 Series Content Services Switches. In addition to Layer 4 load balancing and Layer 7 content-switching functionality, the Cisco ACE offers advanced features like SSL offloading, virtual devices, role-based administration, and management, monitoring, and reporting through the Cisco Application Networking Manager and the command-line interface. The Cisco ACE offers SSL offloading capability (up to 30,000 SSL transactions per second), virtualization (up to 250 virtual devices), role-based administration, http compression (up to 6 Gbps), throughput (up to 16 Gbps) and software-license-based scalability.
Table 1. End-of-Life Milestones and Dates for the Cisco CSS 11500 Series Content Services Switches
End-of-Llfe Announcement Date
The date the document that announces the end of sale and end of life of a product is distributed to the general public.
May 23, 2011
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.
September 21, 2011
Last Ship Date: HW
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.
December 20, 2011
End of SW Maintenance Releases Date: HW
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.
September 20, 2012
End of Routine Failure Analysis Date: HW
The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect.
September 20, 2012
End of New Service Attachment Date: HW
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.
September 20, 2012
End of Service Contract Renewal Date: HW
The last date to extend or renew a service contract for the product.
December 17, 2015
Last Date of Support: HW
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.
September 30, 2016
HW = Hardware OS SW = Operating System Software App. SW = Application Software
The Cisco ACE30 module provides the choice of a performance throughput license. Performance throughput licenses can be selected from 4 Gbps, 8 Gbps, or 16 Gbps, with the ability to upgrade from 4 Gbps to 8 Gbps and from 8 Gbps to 16 Gbps. The performance throughput license options come with SSL transactions capacity of up to 30,000 SSL TPS, compression throughput of 6 Gbps (limited by the throughput license bandwidth), and 250 virtual contexts. The Cisco ACE 4710 appliance provides the choice of a performance throughput license. Performance throughput licenses can be selected from 0.5 Gpbs, 1 Gbps, 2 Gbps, or 4 Gbps, with the ability to upgrade from 0.5 Gbps to 1 Gbps, from 1 Gbps to 2 Gbps, and from 2 Gbps to 4 Gbps. The performance throughput license options come with a default SSL transactions capacity of up to 7,500 SSL TPS, compression throughput of 2 Gbps (limited by the throughput license bandwidth), and 20 virtual contexts when upgraded to Cisco ACE Software release 4(2.0).
Table 2. Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number
Replacement Product Part Number
Replacement Product Description
Cisco 11501 Content Services Switch with Hard Disk and AC
ACE 4700 Series Application Control Engine Appliance
License Based Scalability and investment protection
Role-based Access Control
Centralized Management through ANM
Only Monitoring capability
Configuration, Monitoring, Reporting and Consolidated Management
Up to 500 Mbps
Up to 6 Gbps
Up to 5.6 Gbps
Up to 16 Gbps
Connections Per Second
Up to 40,000
Up to 500,000
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at
Customers may be able to continue to purchase the Cisco CSS 11500 Series Content Services Switches through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to:
Service prices for Cisco products are subject to change after the product End of Sale date.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.