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Cisco Tactical Operations (TacOps)

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Helping relief agencies in a crisis

We set up highly secure communications on the ground during emergencies. As a Cisco Corporate Social Responsibility (CSR) mission we render aid free of charge.

Contact us

 

For emergency use only: Response agencies can request an emergency activation during a catastrophic incident.

 

For general non-emergency inquiries: Email us or contact your account manager.

 

What Tactical Operations does

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Support rescue efforts

We quickly deploy networks to help relief agencies save lives and speed recovery to communities.

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Help you create solution sets

We know what network-based technologies can accomplish the most in an emergency.

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Design emergency kits

We develop everything from mobile command vehicles to portable communication kits.

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Promote agency coordination

We work to foster cooperation between private- and public-sector organizations.

Who and what we support

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Public Safety

The emergency needs of first responders and humanitarian organizations.

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Continuity of government

Technology that helps governments continue to respond to a crisis.

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Critical infrastructure

Help for hospitals, utilities, and other essential services that communities depend on.

Connecting the unconnected during a crisis

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Challenge

In 2012, during the most destructive fire in Colorado’s history, responding agencies were trying to coordinate firefighting efforts, issue evacuation orders, and provide emergency medical services.

Results

The TacOps team set up a reliable network for hundreds of personnel that became a cornerstone of relief efforts. Timely evacuations of 32,000 residents saved lives.

Read full story

What's inside Cisco Tactical Operations

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TacOps and DIRT teams

Our TacOps unit and Disaster Incident Response Team join large-scale exercises to validate technologies. Members are trained in the U.S. National Incident Management System and Incident Command System.

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Network Emergency Response Vehicle (NERV)

The Cisco NERV is a command and communications resource for first responders and agencies that require mission-critical networking to recover normal operations during a disaster.

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Emergency Communications Unit

This trailer contains rapidly deployable, highly secure network, radio, and collaboration technologies. It is designed to fit into a C-17 cargo aircraft.

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Emergency Communication Kit

The Cisco Emergency Communication Kit is designed to quickly, securely, and reliably establish voice and data communications in austere environments.

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Rapid Response Kit

This kit is designed for emergency responders, assessment teams, and others who require a highly portable, lightweight, power-efficient, and secure network.

Get the latest updates

Our TacOps team can be dispatched anywhere a disaster strikes, from New York to the Philippines.
Take a look at our social media and see what we’re doing and where.
Follow us on Facebook. | Follow us on Twitter.

Recent deployments

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We put Wi-Fi networks and charging stations on migration routes in Europe, so refugees could contact loved ones.

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We helped government operations continue after Cyclone Pam by deploying networks at 15 sites on four islands.

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Our first network was on the ground 72 hours after the earthquake to provide connectivity for aid workers.

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In the wake of Typhoon Haiyan, we helped coordinate water supplies, food, and medical care for survivors.

Other deployments

As part of the Cisco Corporate Social Responsibility group, the TacOps team has helped responders in 36 disasters and participated in 16 training exercises around the world. Here are some of our deployments:

  • Fertilizer plant explosion, Texas, 2013
  • Hurricane Sandy, New York and New Jersey, 2012
  • Waldo Canyon fire, Colorado, 2012
  • Famine, Horn of Africa, 2011
  • Earthquake and tsunami, Japan, 2011
  • Floods, Brazil, 2011
  • Floods, Australia, 2011
  • Earthquakes, New Zealand, 2010-11
  • Gas pipeline explosion, California, 2010
  • Earthquake, Haiti, 2010
  • Fiber cut, California, 2009
  • Hurricane Gustav, Louisiana, 2008
  • Hurricane Ike, Texas, 2008
  • Floods, Iowa, 2008
  • Evans Road fire, North Carolina, 2008
  • Firestorm, California, 2007
  • Hurricane Katrina, Louisiana, 2005

Resources

Volunteer opportunities

If you are a Cisco employee and would like to volunteer for the Disaster Incident Response Team, log in to learn more.