Cisco Unified CallManager Device Package 4.2.3 (60.0)
Release Notes
These Device Package release notes contain important information about
installation procedures and resolved caveats for Cisco Unified CallManager Device Package release 4.2.3(60.0).
Note: Before you install this Cisco Unified CallManager Device Package, Cisco recommends that you
review the “Important Notes” section
for information about issues that may affect your system.
Determining
the Software Version
Compatibility
Matrix and Supported Upgrades
Important
Notes & Recommendations
Resolved
Caveats for Cisco Unified CallManager Device Package
Locale
Installer for Cisco Unified CallManager
Cisco
Product Security Overview
Reporting
Security Problems in Cisco Products
Obtaining
Technical Assistance
Cisco
Technical Support Website
Definitions
of Service Request Severity
Obtaining
Additional Publications and Information
This
document provides installation instructions for this Cisco Unified CallManager Device Package and endpoint related
changes.
Note: Failure to follow installation instructions as described
may result in inconsistent Cisco Unified CallManager
behavior.
Make sure that you install and configure this release of Cisco Unified CallManager on approved Cisco hardware. You can access the
correct Cisco-approved server configuration at the following URL: http://www.cisco.com/en/US/products/hw/voiceapp/ps378/prod_brochure_list.html.
You can determine the version of Cisco Unified CallManager
software that is running on your server by accessing Cisco Unified CallManager Administration and then clicking Details.
This Cisco Unified CallManager Device Package
release is compatible with the following Cisco Unified CallManager
versions.
4.2(3) |
Note: Review
the history file in your Cisco Unified CallManager in
order to determine what Device Package you currently have installed. If you are
preparing to install an older Device Package than is currently on your Cisco
Unified CallManager, you will receive the following
error “This Device Package is older than the Device Package already Deployed. It is recommended that you should exit
now. EXIT now?”
NOTE: Be aware
that the release of Cisco IP telephony endpoints does not always coincide with
Cisco Unified CallManager releases. It is recommended
that you upgrade to the latest firmware. For the most current compatibility
combinations and defects, refer to the following locations:
Endpoint
firmware: http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser Endpoint documentation, including release
notes: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/english/
Cisco Unified CallManager Device Package 4.2.3(60.0) includes the
following firmware versions:
Firmware |
4.2(3)Devpack
60 |
Analog Access
WS-X6624 |
A00204000013
/ A0034322 |
Digital Access
WS-X6608 |
D00404000032
/ D0054322 |
|
C00104000003
/ C002E031 |
Media Termination
Point WS-X6608 |
M00104000006
/ M002E031 |
ATA18X |
ATA030204SCCP090202A
|
7915-12 Button
Extension Module |
B015-1-0-3 |
7915-24 Button
Extension Module |
B015-1-0-3 |
7916-12 Button
Extension Module |
B016-1-0-3 |
7916-24 Button
Extension Module |
B016-1-0-3 |
IP Phone 7902g |
CP7902080002SCCP060817A |
IP Phone 7905g |
CP7905080003SCCP070409A |
IP Phone 7906G/11 |
SCCP11.8-4-4S |
IP Phone 7912g |
CP7912080003SCCP070409A |
IP Phone 7920 |
cmterm_7920.4.0-03-02 |
IP Phone 7921g |
CP7921G-1.3.2 |
P Phone 7925g |
CP7925G-1.3.2 |
IP Phone 7935 |
P00503021900 |
IP Phone 7936 |
cmterm_7936.3-3-20-0 |
IP Phone 7937 |
apps37sccp.1-3-3-0 |
IP Phone 7941/7961 |
SCCP41.8-4-4S |
IP Phone
7941G/7961G |
SCCP41.8-4-4S |
IP Phone 7942/7962 |
SCCP42.8-4-4S |
IP Phone 7945/7965 |
SCCP45.8-4-4S |
IP Phone 7970/7971 |
SCCP70.8-4-4S |
IP Phone 7975 |
SCCP75.8-4-4S |
IP Phone 7985 |
cmterm_7985.4-1-7-0 |
IP Phone 7960 |
P00308010100 |
IP Phone 7940 |
P00308010100 |
7914 14-Button Line
Expansion Module |
S00105000400 |
Note: It is very important to disable platform agents and
services, such as NetIQ and Prognosis performance monitoring, Cisco-verified
antivirus services and intrusion detection software, remote management
services, and any other monitoring applications that automatically restart
services; this action ensures that your system does not encounter issues that
are associated with these services.
Cisco
provides the following guidance to help you successfully install and/or upgrade
Cisco Unified CallManager software:
·
To minimize call-processing interruptions during the upgrade process, make
sure that all servers are running the same version of Cisco Unified CallManager
software before beginning this upgrade.
· Make sure that the servers are online before you begin this Device Package installation; otherwise, pre-upgrade checks may fail or return faulty information.
· For optimum performance, apply the most current OS upgrade and SR before you install the Cisco Unified CallManager Device Package. For more information, refer to Cisco IP Telephony Operating System, SQL Server, Security Updates at http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/osbios.htm.
· If you are using Cisco Unified CallManager Security Agent, you must DISABLE this software and then restart your system before you proceed with this installation.
·
All nodes in
the cluster run through a database replication check during the upgrade process
as an extra measure, even though the publisher's database replication check
should catch any replication errors clusterwide.
If you
encounter a warning message on any node during this check, make sure that you
stop the installation process and check the log files. Follow the
recommendations listed below if the log file displays any of the following
messages:
·
“All
agent-implementing jobs are waiting to start”
·
“At least one
agent-implementing job is attempting to execute after a previous failure“
· “At least one agent-implementing job has failed to execute successfully“
· Be sure to DISABLE any antivirus and intrusion detection software, along with any other security services; then, restart your server before you run the upgrade process. You must manually re-enable these services after the installation is complete.
·
Make
sure that you disable the following Cisco-verified platform agents and
applications; these products may interfere with the Cisco CallManager
installation:
Ø
Server
management agents
Ø
VOIP
monitoring/performance monitoring
Ø
Remote
access/remote management agents
Note: It is very important to disable platform agents and services,
such as NetIQ and Prognosis performance monitoring, Cisco-verified antivirus
services and intrusion detection software, remote management services, and any
other monitoring applications that automatically restart services; this action
ensures that your system does not encounter issues that are associated with
these services.
Note: To verify that the installation completed
successfully, follow the instructions in Step 5 in the Installation Instructions
section.
Note: Cisco recommends that you apply this Device Package
during a maintenance window.
Procedure
NOTE: Apply this patch to all of your Cisco Unified CallManager servers, beginning with the publisher server
and TFTP server.
When
applying this Device Package to enable new device
support, a cluster-wide reboot is required for those
devices to register successfully. A clusterwide
reboot IS NOT required when running to update
existing firmware/support.
If installing
on Cisco Unified CallManager 4.2(3)sr1 (recommended), the following message will be displayed:
"Install on Publisher and TFTP server is required. Installation on
all nodes is highly recommended." A clusterwide
install/reboot is not required.
Perform the
following procedure to install Cisco Unified CallManager
Device Package X.X.exe:
1. Download the ciscocm-4-2-3-DevPack-X.X.exe
file to your hard drive. Make a note of the location where you saved the file.
2. Double-click on the downloaded file to begin the
installation.
3. Click Yes when the installation process displays a message that asks if you
want to install this Device Package.
4. The remainder of the
installation process continues without any additional user input.
5. Towards the end of the
install it will prompt you "Update ALL devices firmware defaults?",
(IMPORTANT) If you click "yes", it will change the default firmware
load for all devices to the latest load packaged with this device pack, click
"no" if you want to change the loads manually yourself later.
Note: In order to change the loads manually, you do NOT
need to reinstall this Device Package. The new files will be present in the
C:\Program Files\Cisco\TFTPPath folder. Go to CCMAdmin->System->Device Defaults and manually change
the name of the load file (for specific device(s)) to the new load and click
UPDATE. Next, reset the affected devices for them to upgrade to the new
load.
The system will ask you if you want to view
the logfile when the installation is complete.
6. Verify that the
installation completed successfully by taking the following actions:
a.
When the system prompts you to view the log file, if the
number of errors listed in the dialog is "0", you can select No.
b. If the number of errors detected was greater than 0, select Yes to view the logfile and scroll down to the end of the log file. The errors section at the bottom of the log file will be updated with a corresponding severity.
c.
Reset affected devices in order for them to
obtain new firmware loads, or reboot the cluster.
Note: If the TFTP server is a separate server from the
Publisher, the Cisco TFTP service needs to be stopped and restarted on the TFTP
server before performing this step, unless the cluster (including the TFTP
server) is being rebooted.
Change
the device defaults for devices you wish to roll back. From the Cisco
Unified CallManager Administration page go to
System/Device Defaults and set the devices that were changed previously back to
their previous firmware setting. Select update, and then reset those
devices.
The
system may create or edit the following log files during the installation
process:
·
c:\program files\common files\cisco\logs\CCMPatch\Cisco
Unified CallManager X.X DevPackXX
Installation YYYY-MM-DD HH.mm.log (this file is also
accessible by navigating to the Start menu shortcut "Cisco Install
Logs" under the CCMPatch folder)
·
c:\install\dbinstall\dbinstallXXX.txt
·
c:\program files\common files\cisco\logs\CCMPatch\sqlX.txt
·
c:\program files\common files\cisco\logs\history.log
Known Caveats in this DP:
The installshield engine
(ikernel.exe) could not be launched |
This Device
Pack contains the following fixes:
4.2(3) Devpack 60 |
|
Check-in ATA
SCCP firmware version 3.2(4) to CUCM |
|
7937 1.3(3)
CUCM vob check in defect |
|
8.4(4) QED
files check in |
|
GlobeLion - Host Movement for midrange phones |
4.2(3) Devpack 59 |
|
7921G/7925G |
|
DSP restarts
when user keeps initiating and ending a barge session |
|
1-way audio
due to no Networkdown event to SCCP when switch
profiles |
|
7921 always
sends authenticaton request code 128 when doing EAP |
|
Screen not
updated automatically after swap b/w Line View & Main Home |
|
Problem in
the refresh header for Cisco IP Phone 7921 Wireless |
|
GUI crashes
when application URL points to execute object with Dial URI |
|
Phone does
not reset if shared line is in use |
|
7921/7925
Need to enforce 32 char CN length limit in UI for CSR |
|
CP-792X- Call
history record populated incorrectly after firmware upgrad |
|
7921-media
not established after xml app focus restored |
|
Upgrade
failed if RESTARTing the phone from CCM |
|
Incorrect
display in Services menu when using non-English locale |
|
7921 is not
responding with proper XML error |
|
The Single
Number Reach Mobility softkey does not work with
CUCME |
|
7921
application button fires URL twice |
|
7921G/7925G on
Unison does not play priority call waiting tone |
|
Disable
in-band ringtone for AUS |
|
7921-
specific Japanese is lost from user name in Local Phone Book |
|
7921- Handset
volumes may be too loud |
|
7925G and
7921G Vibrate does not executed after phone returns to IDLE |
4.2(3) Devpack 58 |
|
7936 3.3(20)
CUCM vob check in defect
ccm_sw\Projects\Locales\Network\United_States\g3-tones.xml |
|
Error in IP
Phone Rules file causes sidecar to not register to CUCM |
|
Cisco Unified
IP Phone update needed for |
|
Cisco Unified
IP Phone 7931G stops displaying the timer counter of a held call |
|
Second line
gets focus when Busy Lamp Field (BLF) with button is pressed. |
|
Cisco Unified
IP Phone 7961G-GE and 7941G-GE PLK issue, Do Not Disturb (DND) shows `???' on
display |
|
JAl interaction with conference feature fails to complete
conference |
|
Cisco Unified
IP Phone 7961G-GE multicast slow throughput—disable flow control on BCM
phones |
|
Programmable
Line Key (PLK) icon does not display correctly |
|
Failed to
blind transfer a call during a conference |
|
`Strace' sometimes stops outputting syslogs |
|
SendDigits URI is not working |
|
Inconsistency
between alerting name and placed call on screen display |
|
SECD
Application Programming Interface (API) addition to support SecurityInfo and Certificate interface |
|
Cisco Unified
IP Phone 7961x and 7941x flickers with Cisco Unified IP Phone 7911G backward
compatibility flicker fix |
|
Cisco Unified
IP Phone 7961G-GE, 7962G, 7942G, and 7941G UI does not refresh the soft key
clearly |
|
Cisco Unified
IP Phone keeps playing busy tone after a certain procedure |
|
Cisco Unified
IP Phone 7971G and 7971G-GE do not respond to resets while at maximum number
of registered devices |
|
Cisco Unified
IP Phone sends incorrect Unified CM name when DHCP Domain Name Servers (DNS)
have 63 entries |
|
Cisco Unified
IP Phone incorrectly pads frames less than 64 bytes |
|
Cisco Unified
IP Phone 7911G cannot switch to call UI when it is in placed call screen |
|
Cisco Unified
IP Phone 7911G offhook should not dial out when
call comes in at SD screen |
|
Extension
Mobility login or logout does not exit the login or logout screen |
|
Call through
H.323 ICT, holds call, resumes, and drops call |
|
Recording and
BiB interactions are not working properly in
Unified CM |
|
Hash table
enumerator when using IPPM gives error |
|
Double DHCP
request send out by Cisco Unified IP Phone |
|
Memory leak
in font support code detected |
|
Cisco Unified
IP Phone queries the primary TFTP server twelve times before failing over to
secondary |
|
Intercom call
will be dropped when there is a pre-dial number |
|
Cannot end
barge call when `EndCall' softkey
is not in first page |
|
Services
display is inconsistent with Messages and Directories display |
|
Cisco Unified
IP Phone stops receiving mulitcast audio after few
times |
|
Cannot dial
from Directories menu after exiting from `EditDial' |
|
Third
generation Cisco Unified IP Phones do not take |
|
Cisco Unified
IP Phone prompts as `line in use' but all lines are in idle state |
|
Cisco Unified
IP Phone downloads the same image which is already in it |
|
Disabling the
speakerphone does not take effect after Cisco Unified IP Phone fallback |
|
CTI
controlled Cisco Unified IP Phone generates incorrect DTMF |
|
En-bloc
feature causes non-dialable characters to be dialed |
|
Cisco Unified
IP Phone 7931G and 7911G may unregister due to Cisco Discovery Protocol (CDP)
hold timer expiration |
|
`HTTP GET'
with `ACCEPT' header over 300 characters causes `400 Bad Request' message |
|
Cisco Unified
IP Phone does not set `secs' field in `DHCPDiscover' message |
|
Intercom call
timer reset to `0' when settings menu is accessed during active call |
|
Cisco Unified
IP Phone fails to register to Windows Unified CM working in mixed mode |
|
The `OK'
button in the middle of the navigator keypad does not work in 802.1x UI |
|
Cisco Unified
IP Phone resets when barging into conference |
|
Cisco Unified
IP Phone can only place or answer a call using the softkey |
|
Cannot reset
Cisco Unified IP Phone using # |
|
DTMF is not
squelched on Cisco Unified IP Phones, causing duplicate DTMF |
|
Disabling
speaker or headset does not take effect after Cisco Unified IP Phone fallback |
|
Incorrect softkey is displayed in `Call Details' when speaker is
disabled |
|
Headset
cannot be invoked on Cisco Unified IP Phones |
|
Touch screen
does not work under Directories |
4.2(3) Devpack 57 |
|
TNP phone
update needed for Venezuela TZ change |
|
7931 stops
displaying the timer counter of an onhold call. |
|
Second line
gets focus when BLF w/ button is pressed. |
|
7961/41 PLK Issue,DND shows ??? on display |
|
lineDial() fail after SIP ph w/AutomaticRecordOption
sets up conference |
|
7961G-GE
Multicast Slow Throughput - disable flow control on BCM phones |
|
Failed to blindxfer the call during the conference |
|
Inconsistency
between alerting name and Placed call on screen display |
|
7941/61
flickering backward compatibility with 7911 flicker fix |
|
7941/61/42/62
UI doesn't refresh the soft key clearly. |
|
7970/71 don't
respond to resets whilst at maximum number of reg
devices |
|
phone sends
wrong CCM name when dhcp domain-name-servers has 63
entries |
|
IP phone
incorrectly padding out frames < 64 bytes |
|
7911 can not
switch to call UI when it is in placed call screen |
|
7911 offhook should not dial out when call comes in at SD
screen |
|
call through
H.323 ICT, hold, then resume, call dropped |
|
java.util.NoSuchElementException- Hashtable
Enumerator when using IPPM |
|
Double DHCP
Request send out by IP Phone |
|
R2D- Memory
leak in font support code detected |
|
Phone query's
12x Primary TFTP server before failing over to Secondary |
|
intercom call
will be dropped when there is pre-dial number |
|
Cant end
barge call when EndCall softkey
is not in first page |
|
Phone stops
receiving mulitcast audio after few times |
|
can not dial
from Directories after exiting from EditDial |
|
3rd gen
phones dont take Argentina TZ |
|
phone prompts
as line in use but all lines are in idle state |
|
Disable
Speakerphone doesn't take effect after phone fallback. |
|
CTI
controlled phone generates incorrect DTMF |
|
en-bloc
feature causes non-dialable characters to be dialed |
|
CP7931/CP7911
may unregister due to CDP hold timer expiry |
|
HTTP GET with
ACCEPT header over 300 char causes 400 Bad Request |
|
Third-gen
phone does not set SEC field in DHCPDiscover
message |
|
Intercom call
timer reset to 0 when settings menu acccessed
during activ |
|
phone failed
to register to Windows CUCM working in mixed mode |
|
Phone resets
when barging into conference |
|
DTMF is not
squelched on third gen phones causing duplicate DTMF |
|
UI- Wrong softkey displayed in Call Details when speaker is
disabled |
|
7937 1.3(2)
CUCM vob check in defect |
|
Checking in bkem(7916/7915) 1-0-3 firmware |
|
Active call
statistics stop updating when Call Manager failover occurs
. |
|
7985 phone
stuck in "Bad" UCM status after stress failover testing |
|
7985- Failed
to use Alternate TFTP, **#** solve the issue |
|
CUE prompts
are not heard on 7985 Phone |
|
7985 sending
malformed ICMP packet |
|
7985 not
adjust the brightness lively when pressing default key |
|
7985 does not
accept the 9th or 13th softkey |
|
7985- SRST is
given higher priority than TFTP when CCM hostname unresolv |
|
Call history
is cleared after CUCM restarts the 7985 phone |
|
7985 cannot
change background image when video mute is active |
|
7985 plays
the second ring tone for all external calls |
|
7985 always
shows the far end's alerting name in "Placed Calls" |
|
Missing sdk version info from http header |
|
end call softkey does not work under certain situation |
|
'255.255.255.255'
can be accepted by 7985 as a valid subnet mask |
|
7985 exceeds
maximum frame rate for H.264 |
|
IP Phone-
7985 - Upgrade libpng version |
|
7985 does not
support flow control bitrate=0 to remove video |
|
Add remote
hold icon to 7914 |
|
Adding 8.4(2)
QED features |
|
Cisco 7975
phone template no longer compatible w/ other 8 button phone |
|
Update Cisco
7921 & 7925 support files for Release 1.3.2 |
4.2(3) Devpack 56 |
|
Headset sidetone does not sound loud enough |
|
7960/40 SCCP
phone resets if set too long URL directories in CCM |
|
CUCM 6.1.1,
DND set receive a call, causes feedback |
|
Check-in
Cisco 7925 firmware version 1.3(1) to CUCM |
|
Update 'devicelistx.asp' to support Cisco 7925 |
4.2(3) Devpack 55 |
|
Update 7925
CSV & XML files for FCS |
4.2(3) Devpack 54 |
|
Adding 3rd
Gen firmware 8.4(1)SR1 to CUCM |
|
Adding
Display Refresh Flicker Correction feature |
|
Font file in
CUCM default US-english locale corrupted |
|
No " |
4.2(3) Devpack 53.1 |
|
Check-in
Cisco 7921 firmware version 1.2(1) to CUCM |
|
Adding 8.4(1)
to CUCM |
4.2(3) Devpack 52 |
|
Update 7921
support files for Release 1.2 |
|
3.3(16) and
3.2(19) CCM vob commit |
4.2(3) Devpack 51 |
|
MGCP 3845
product config does not have hook flash input timer
for t1 cas |
|
7937 |
|
7937 1.2(1)
CUCM vob check in defect |
|
7916 |
|
Checking in bkem(7916) 1-0-2SR1 firmware |
4.2(3)Devpack 50 |
|
Add 7925
support files (CSV, XML, GIF) to CUCM |
4.2(3) Devpack 49 |
|
Checking in bkem(7915, 7916) 1-0-2 firmware |
|
Adding 8.3(5)
phone firmware to CUCM |
|
6608 |
|
6608- Fix
help file URL for CCM 6.0 |
|
7985 |
|
CCMUser page has no user guide for 7985 |
|
7985 phones
reply with ResponseItem Status="OK"
instead of "0" |
|
Some of the
fields on the phone's XML web pages have wrong information |
|
SSH password
field is only 7 characters wide |
|
Unable to
register 7985 to TFTP server which is not default |
|
7985 fails to
pickup parked call/initiate adhoc hardware
conference |
|
CfwdAll Display message is not getting refreshed. |
|
7985-
Changing the CCM version doesnt change the
background image. |
|
7985 need to
support non-overlapping preference for video codecs |
|
Phone ignores
CDP when using Admin VLAN with PC Voice VLAN Disabled |
|
7985 not
displaying status correctly if MeetMe conference creater . |
|
Operational
impacting debug commands should not been available by telnet |
|
when incoming
call from IPVC, 7985 does not display correct video rate |
|
7985
"Download User Guide" link does not link directly to User Guide |
|
7985- Unable
to make call from directory, from 2nd/other lines. |
|
Sidecar 7915
& 7916 don't register, because load field is empty. |
|
7985- If DNS
resolution failed to CCM1, CCM1 doesnt appear in CM
list. |
|
CCM4.2 -
Cisco 7985 No Red Pickup Light Notification |
|
Visual Pickup
Notification sometimes does not overwrite status line |
|
Network
statistics stop refreshing when switching screens |
|
7985-video-disabled
& background image changed, new image seen other end |
|
7985- Phone
displays "Rejected by CM "%S"" when autoreg
disabled. . |
|
7985-
Instance of call on phone not visible in a scenario. . |
|
7985- When
all CUCMs service stopped, 7985 should display
Registering. |
|
Phone service
input fields don't display pop-up box showing char choices |
|
7985- 20ms packetization and phone still gets stuck intermittently |
|
Need to
remove RFC2833 Disabled parameter for 7985 phone in CCM Admin |
|
7985- Status
Not Updated Until OffHook/OnHook |
4.2(3) Devpack 48 |
|
Locale not
displayed properly after changing from Japanese to English |
|
7940/7960 |
|
Pressing
Cancel while Requesting RingList File displays two
Ring Type |
|
7960 shows 1
packet RXLost at start of every call |
|
Firm 8.0.5 , Delay in accessing corporate directory on
7940/7960 Phones. |
|
Secure ephone configured with octal Dn
for more than 3 button reload |
|
7940 Russian
Phones show garbage characters in Calls History |
|
7960 is not
doing HTTP redirects properly when connected to Phone Proxy |
|
7960/40
EAPOL-Logoff functionality |
|
SCCP phone
being told to play DTMF * but playing DTMF C |
|
After a
callback warning pressing dial plays dial tone and no ring back |
4.2(3) Devpack 47 |
|
Announcement
identified53 not found. |
4.2(3)Devpack 46 |
|
device
definition files need to be checked in |
4.2(3) Devpack 45 |
|
Adding
8.3(4)SR1 phone firmware to CUCM |
|
7937 1.1(1)
CUCM vob check in defect |
4.2(3) Devpack 44 |
|
Check-in
Cisco 7921 firmware version 1.1(1) to CallManager |
|
XSI RTP
stream is not terminated gracefully |
|
Update
copyright year to 2008 on the boot display |
|
PLKs on 8.3 phones have "???" labels when
talking to pre-6.0 CCM |
4.2(3) Devpack 42 |
|
Update 7921
CSV and XML files for Release 1.1 FCS |
|
6608 |
|
E1 Port on
WS-6608 5.4(2) not replying to external ping (ICMP) packets. |
|
ICMP is
disable for 6608 Device |
4.2(3) Devpack 41 |
|
Error message
when we tried to access the Calling Feature online help. |
|
7921 |
|
Hear clicking
when headset is attached and display is on |
|
No audio if
source reset RTP timestamp in the middle of a call |
|
GUI process
can lock up when receiving XML messages |
|
phone
unregisters when making toll free and long distance calls |
|
7921 Reboots
with race condition between HTTP and SCCP |
|
7921 queues
SCCP reset when not in main idle screen |
|
7921 sends
SCCP Unregister message unexpectedly |
|
Corporate
Directory blanket search does not display all results |
|
7921 sources
RTP from random port rather than port specified in olc |
|
7921G phone
cannot access Corporate Directory |
|
7921 roaming
improvements |
|
7921 does not
place the softkeys in the specified order |
|
7921 does not
dial * or the # before the dial strings |
|
7921 does not
dial out on available line if shared line 1 is in use |
|
Ver 1.0(4) incorrectly display softkey
Login, Flash, Acct used by CME |
|
7921 phones
will register max 2 lines when in srst mode |
|
7921 uses
EAP-FAST vs LEAP when in AKM mode and set for CCKM
only |
|
7921G error
on activating SSID with 20+ chars |
|
Speaker Phone
Activates when Phone Answered |
|
7921 fallback
failure from SRST to CUCM . |
|
7921 only
roams on max TX retries with APs not supporting
QBSS |
|
7921 loses
localized tones after reset |
4.2(3)Devpack 40 |
|
7911 LCD
glimmer / flicker when florescent light is on |
|
Upgrade from
CUCM 4.2(3)SR3 to CUCM 6.0(1) fails |
|
CCMUser Online Help Missing after 4.2(3)ES11 install |
|
7985 |
|
When
registering to TFTP server the Call Manager Config
is incorrect |
|
Toggle Alpha
Transparency of Menus using full screen key with 3 states |
|
On CME, 7985
took ~7 sec to close video chann if CUTA press Hold |
|
Mobility cell
pickup feature is not supported on 7985 |
|
Status line
is not updated when Call Forward All is performed |
|
Unable to
activate callback from 1st line to 2nd line which is shared DN |
|
7985- Hit
redial after call from 2nd line & CB, call goes out of 1st lin |
|
7985- Phone
restarts during active call if nw settings changed
& saved. |
|
7985-
Transfer from Line1 to Line2 on 7985 doesnt work. |
|
7985- ringer stops when callback hit in a scenario. |
|
7985 phone doesnt display meetme number in
a meetme conference. |
|
Services
button not working when DNS returns wrong address for CM5.x |
|
7985-
Displays "From Unknown Number" on shared line, when call placed. |
|
7985 - dialled digits are dropped, dialing from Directory in a
scenario |
|
7985- Dialling from directory doesnt
initiate newcall in a scenario. |
|
7985- nw config
locked, still erase button accessible in a scenario. |
|
7985- gap
before first speed dial |
|
7985- Wrong softkey template is retained |
|
7985- G729
codec time lag is too long. |
|
7985-No PC
port connectivity when phone is in voice vlan |
|
7985 does not
acknowledge reset message |
|
7985 does not
failback when secondary CME is not available |
|
7985 does not
support video bit rates of less than 64kbps |
|
7985 Can not
disable advertisement of g.722 codec |
|
7985- should
be able to handle audio only conference (testing only) |
|
7985- changes
to reflect Cisco Callmanager product name change |
|
Phone uses
old Alt tftp ip instead
of existing. |
|
7985- **#**
to unlock needs to key-in very fast. |
|
7985- Phone
reboots on invoking graphicMenuBoundary test. . |
4.2(3) Devpack 39 |
|
Adding 8.3(3)Sr2 to all CUCM builds . |
|
Removing eHook feature from 11/06, 31, 41/61 and 70/71 phone
models |
|
EhookCCM Feature Description uses "Ehook" term . |
4.2(3) Devpack 38 |
|
Adding TNP
8.3(3) and 7937 1.0(1) to CUCM |
|
Update Load_ID.prm for 7937 phone |
4.2(3) Devpack 37 |
|
7985 Can not
disable advertisement of g.722 codec |
|
Adding 8.3(3)
features |
|
7906G/11, |
|
Adding TNP
8.3(3) and 7937 1.0(1) to CUCM |
4.2(3) Devpack 36 |
|
Locale
Changes |
|
CMAdmin configuratoin page for
VG224 MGCP gateway |
|
Phone help
button now able to display all menus |
|
Extra button
templates are displayed for 7937 |
|
Update
English locale Files into the CCM branches for 8.3.3 release |
|
Update the
QED setting for the 7937 phone guide |
|
User Guide
added for new IP Phone 7937 |
|
CM-6608 CFB/MTP |
|
KeepAlive interval with CM-6608 CFB/MTP resources |
4.2(3) Devpack 35 |
|
High
multicast can impact battery life |
|
Proxy URL is
not supported |
|
Can not reset
phone when idle url is active |
|
7921 cannot
resume shared line hold calls beyond the first |
|
7921 doesn't
show missed calls when keypad is locked and LCD went off |
|
No audio if
source reset RTP timestamp in the middle of a call |
|
7921 enters
speakerphone mode after call park retrieval with CME |
|
Current
volume can get impacted while configuring other volumes |
|
7921 with CME
speed dial can corrupt system message display |
|
headset mic audio may distort if in noisy environment |
|
DnD does not work with CME on 7921 |
|
Get a 10
second audio gap after receiving deauth with static
WEP128 |
|
Alert tone
does not always play when pushed via Play URI |
4.2(3) Devpack 33 |
|
CCMAdmin configuration page for VG224 MGCP gateway |
|
6608 |
|
6608 T1
resets due to bugtrap |
4.2(3) Devpack 32.1 |
|
7942/7945/7962/7965 |
|
/7970/7971/7975 |
|
Check in
Guinness phone firmware to CallManager |
4.2(3) Devpack 31 |
|
Adding 8.3(1)
Display instances to all released CCM branches |
|
7940/7960 |
|
multiple
issue after upgrade to 3.3.5sr2b |
|
Hold call is
disconnected when primary CallManager gets back |
|
7906/7911/7941/ |
|
New Default
Background Image Required |
|
Jake Featurette check-in |
|
7970-
Malformed UDP packet DOS attack causes phone to freeze |
|
Cloudraker-XML Parser- xml parse error on event ID of
Redirect Softkey |
|
Cloudraker-SendDigits URI fails to send in-band dtmf |
|
Wideband
Handset available for config on 7931. |
|
7945/65/75
bounce link on soft reset for both PC and network ports |
|
disable audio
output during bootup |
|
Alien
crosstalk is degraded after CSCsh75383 is fixed |
|
7971 DHCP
address from data vlan |
|
Hearing Aid
Compatibility tests failed on Guinness/Wideworld
TNP |
|
New Default
Background Image Required |
|
Cloudraker- Missing support of IconIndex
in Title element |
|
Hebrew chars
position too high in softkeys |
|
Guinness- nmap TCP connect scan crashes 7945 and 7975 |
|
Turbo/Goped sometimes experienced resets after power recycle |
|
75 phone call
numbers over flows the spaces assigned for it |
|
7945/65
becomes inactive after CCM down |
|
DSP process
dies while running the call features automation script |
|
Recording
tone plays abnormally during a call |
|
DC bias
introduced by noise reduction |
|
Cannot answer
call by going off-hook |
|
call on sharedline lost on phone - both users hit endcall on other line |
|
Update
diagnostics in BN2 for 7931 |
|
Include Kernel.core into the sylog
files for debug purpose |
|
Ph not
register afte XML Parser Excep
seen during config file parsing |
|
Cloudraker-phone fails to come up if deleted and tries to
Auto-reg SIP |
|
Turbo Bootloader Changes |
|
7962 does not
come up with load 8-3-1-10 |
|
7911 phone
crash when switching to Arabic locale |
|
797X- Phone
DHCP config data got corrupted during firmware upgarde |
|
Phone
Directory gives incorrect details after upgrade to 8.2.2 |
|
TNP Phone
Update needed for New Zealand DST changes in 2007 |
|
CIA 1085-
lower Voice Mail status line to below DND state. |
|
TNP Phone use
Narrowband Vol Table even for WB |
|
wrongly uses tftp server as log server |
|
Broadcom
phones unable to determine source port of unicast
802.1x EAPOL |
|
Rings
shouldn't be configured for intercom lines |
|
CallBubbleSelected.png is one pixel too wide for beamish |
|
Ph in stuck
state after capfList config
structure change in SEP MAC file |
|
Ph got stuck
in Settings screen when Settings is pressed while dialing |
|
7970 RLR is
softer |
|
Phone API startMedia request, parameter "receiveVolume"
not working. |
|
7975G
characters look fuzzy/not formed correctly |
|
7962/42 advertises PAUSE capable via
Ethernet AUTO-NEG |
|
Pixels sourounding the active UI tab are not black |
|
Callback
Message screen mixed up with Placed call screen |
|
7970 plays
loud comfortable noise when using G.729 codec |
|
Phone sends
different help ID for intercom line |
|
Cloudraker- XML parser- Hardened Soft Key Files schema
rules |
|
Speed Dials
not working on SIP Phones in a specific scenario |
|
TNP sempahore traverse |
|
Resource
Image updates for FCS |
|
Update
Guinness BN2 for Memory Bist tests |
|
Darker greyscale images cause unreadable display on 7961/41 |
|
Guinness handsfree mic signal can clip |
|
Cloudraker- XML Parser- No Error when tag is duplicated |
|
Update
Guinness BN2 files with diags version 13.2.0.60 |
|
Guinness
Phones do not respond to 802.1x Re-authentication Requests |
|
Missed call
history incorrect for forwarded calls |
|
Underworld -
XML Parser Code changes |
|
Underworld-
Phone does not shows "bad ring list" for erroneous ring file |
|
Cloudraker- XSI- xml push onFocusGained
to phone executes 3 times |
|
SBB/SBCB
& Barge/cBarge call instance focus incorrect
after phone reset |
|
Update
Guinness mfg image to include new diagnostics ver
13.2.0.49 |
|
PS loads
fails to switchover to Jap locale |
|
Resource
Image updates for FCS |
|
Underworld- Config File schema errors and issues |
|
XML Schema
hardening prevent encrypted & non-encrypted config
parsing |
|
7970 with
firmware 8.2.2sr1 speaker not working correctly |
|
7962- packets egressing PC port should
have PC vlan untagged. |
|
New
generation phone have lower volume then older phone types |
|
Null pointer
exception on XML Parsing for SIP phones |
|
3rd phones
break 802.1x auth when span to pc enabled |
|
ESW clock not
initialized properly by boot loader |
|
7962 barge in
no voice |
|
XML data
can't be rendered to IPphone |
|
Guinness
Handset RLR incorrect |
|
AEC
suppression can degrade voice quality scores on Guinness |
|
Guinness-
Color models are displaying visual noise on power cycle/reboot |
|
Pixels
surrounding the active tab are not black |
|
Cloudraker- CFWDALL and MCID not working on SIP phones |
|
TNP SIP phone
can not failover to SRST due to wrong port |
|
Start Media
Response does not returns codec string correctly |
|
Guinnes handset - "highs" are little too high |
|
Goped Bootloader Changes |
|
New XML
parser unable to display another Ph web page in XML services |
|
Audioble MWI (Stutter Tone) is not sounds correct |
|
TNP phone
corrupt background image causes blue image and crash |
|
Turbo-
Malformed UDP packet DOS attack causes phone to freeze |
|
Broadcast
Storm one way audio for 7961 SIP |
|
Update
diagnostics in BN2 for 7911 / 7906 |
|
Volume
Control on Group Listen is Broken |
|
Guinness-
Malformed UDP packet DOS attack causes phone to freeze |
|
7945/65/75
Hardware version 6.0+ uses external gamma |
|
7970- nmap TCP connect scan crashes 7945 and 7975 |
|
Analog codec
audio output enabled in early stage |
|
802.1x
packets are not forwarded |
|
SBB feature
does not work |
|
Update
Guinness BN2 mfg image to release signed |
|
Need a
smaller font for the call reference for Makaha and Caffreys. |
|
Calls
transitioning to OFFHOOK state should take focus |
|
send specific
XMLobject code into 7970, phone cannt
request EM service |
|
Guinness-
improve AEC doubletalk performance |
|
TNP SCCP ph
unable to come up and register with sidecar 7914 attached |
|
Underworld -
XSI Backward Compatibility Changes |
|
SDK version
updated to 6.0.2 for 8.3.1.release branch [8.3(2)] |
|
when callwaiting tone is invoked, calls stop getting ringback |
|
support new Spansion flash part |
|
OS PLL init
setting unnecessary |
|
Resource
Image updates for FCS |
|
Bogus load
name in Phone load element value cause TNP phone to hang |
|
3rd gen phone
may loose personalization after rereg to another
CCM |
|
831-Settings
button access set to restricted disables directories/servic |
|
Phone will
not load from case sensitive TFTP server |
|
Bug in vFillShorts assembly source |
4.2(3) Devpack 30 |
|
Enable
Guinness Model phones to appear in CUCM Admin Pages |
4.2(3) Devpack 29 |
|
Phone does
not display full status message when registration fails |
|
7906/11
display square symbol when the Caller ID too long. |
4.2(3) Devpack 28 |
|
Update Device
Support |
|
Adding 8.3(1)
Display instances to all released CCM branches |
|
7940/7960 |
|
7940 / 7960
reboots when receiving IP fragmented packet |
|
7940/7960
phones fail to upgrade LSC with CME secure authentication |
|
Choppy
audio/jitter in incoming RTP to 7960 causes one way audio |
|
no audio
after high delay or jitter on network with g.729 |
|
hook switch debounce timer too short on 7940 IP phone |
|
In
speakerphone disabled state, 'Dial' softkey active
in a scenario |
|
when callwaiting tone is invoked, calls stop getting ringback |
|
7960(sccp) resets under Codenomicon
HTTP test suite running |
|
7960/SCCP
resets under two cases of Codenomicon TCP Test
suites |
|
7960/40
ignores StartTone Messages when in connected state |
|
Phone struck
in a loop inside the personal address book |
|
Migrate to
use new load authentication key |
|
7906G,7911,7941,7941G, |
|
NullPointer Exception on AutoCallAgentImpl.inFocusItemChanged()
events |
|
DSP
Configuration Files are not Correct |
|
7911 DEV load
contains incorrect jar file |
|
Third-Gen
SCCP Retries Registration 20K+ Times/Day On Phone-Reg-Rej |
|
R2D- mapPixelCoordinatesToWindow always returns NULL. |
|
Pressing New
Call should let user "Enter Number" |
|
M&R- new
M&R tone command should override playing tone of same type |
|
Tone not
suppose to send to supervisor when selected remote only |
|
Phone does
not show complete information for show inventory command |
|
Change the immDiv softkey name to Redirect
- Update SIP dictionary files |
|
Need
Automation API to get status of headset, mute and speaker lights |
|
Commit of
CSCef34402 broke c6slc, other? pikespeak images |
|
make 'DEBUG'
trace anticipated for a 1-way audio problem as NOTICE trace |
|
Phone doesn't
calculate SRTP auth tag correct for certain RTP payload |
|
DC bias
introduced by noise reduction |
|
Play URI
doesn't play ring file after first time push |
|
Guinness-
Continuous unicast traffic resets the phone |
|
C-P-7941
Changes on the Ring Tone go back to Default after a soft reset |
|
Update memory
timings for Goped boot loader |
|
SIP phone
failed to clear Held call when CCM restarted |
|
TNP- keyboard
I/O errors on reset |
|
No spkrphone dialtone when
Trans/Conf button hit on TNP SCCP 8.3.0.9S |
|
ppid found file system issue with unmount
beneath stdio file access |
|
Re-partition
MIPS memory allocated for ZSP |
|
G.722
K-Factor Table incorrect |
|
Call duration
timer window on ph display cycles between multiple calls |
|
7971-ringer
volume is too high |
|
7971 unable
to come up while detecting Supplicant on both switch port |
|
Guinness-
Beamish models should not have touchscreen
enable/disable |
|
7942/7962-
pressing "Cancel" key does not discard change to contrast |
|
Stutter Tone
quality problem when using speaker / line button |
|
797X- Phone
DHCP config data got corrupted during firmware upgarde |
|
Phone UI
locked up when remaining in fail over mode |
|
minimum send
gain not consistent |
|
Static
analysis on debug shell |
|
Broadcom
phones unable to determine source port of unicast
802.1x EAPOL |
|
CallBubbleSelected.png is one pixel too wide for beamish |
|
Add wideband
PLC to codec G.722 and L16K pcm |
|
7931-
Pressing Line button does not change Line focus |
|
7975 Gigabit
is sensitive to CM signal, and loose many packets |
|
Show wrong
time when using the |
|
Change dsp cost table for iLBC |
|
Noise
reduction causes highband rolloff
on handset |
|
7931-
Overview not in home position at initial bootup |
|
Speed Dials
not working on SIP Phones in a specific scenario |
|
DSP resets
when Noise Reduction is enabled and spike in audio signal |
|
keypad tones
not played on speakerphone when transfering a call |
|
RTCP socket
open error may cause audioserver to spin |
|
Fix Static
Analysis warnings from TNP security code |
|
EAP-Request/MD5
to PC supplicant could not pass thru Gig phone |
|
GoPed- Auto Line Select does not work as expected |
|
IP-phones
hang when call arrives while XML-play in progress |
|
Phone hangs
if it stays on placed calls when the peer ends the call |
|
Third gen
phone may behave wrong under stress registration test |
|
Guinness- PC
port does not forward egress packets |
|
SIP Phone
core dumped after failover |
|
Disable
Speaker/Handset for TNP SIP doesn't disable Meet me Softkey. |
|
echo on guinness speakerphone |
|
7970 with
firmware 8.2.2sr1 speaker not working correctly |
|
Unusable G711 calls (loud
noise) |
|
Automation-
Need enhancement to AutoStream for SRTP or RTP |
|
Automation
does not work on 7911 |
|
need
interface getLineButtonPosition() to AutoCallAgentIf |
|
Phone- Dial softkey should not be available for PRIVATE numbers |
|
CallHistory Menu- line key, speaker key, no longer work |
|
Remove tftp command from Mirzam ROMMON |
|
7971/7941
re-append parameters with a redirected authentication |
|
CDP can alter
statically assigned VLAN |
|
R2d code
doesn't return null reference for corrupted PNG file |
|
TNP SCCP
phone displays "???" for DND linekey |
|
Remove I-Hold
changes for |
|
3g-phones --
pick up Sun Java patch to address 2007 DST changes |
|
TNP SIP phone
needs to be power reset to re-register in a scenario |
|
slower error
propagation causing ph to become leaf of grand child phone |
|
7971 Shows
NPE when rebooted during inactive time |
|
Incorrect DSP
Configuration File Formats |
|
7911/7931/7962-
DSP process memory leak |
|
Filesystem Privilege Escalation |
|
Volume
Control on Group Listen is Broken |
|
When zrun exec VM, it returns immediately& unmount takes causing Ph loop |
|
ppid display notification icon addition |
|
Psylocke code review |
|
SCCP70.MU-1-0-19S
advertises iLBC and causes the call drop |
|
7931- Softkeys not Updated in |
|
PPID- sunvm should not be trying to come up while /dnld is occupied |
|
Noise
Reduction voice metric has erroneous value |
|
Guinness-
Update LCD device driver for 7975 (Murphys) model |
|
supposed lock
issue on CNU rebooting contention problem with init |
|
SA errors for
activate() methods |
|
AutoStream getRemotePort
returns neg value for ports in 60000 range |
|
Guinness- Psylocke SOC SA/Cleanup |
|
Inconsistent
display of DND Feature (in line button) on SIP & SCCP Phone |
|
KA timer
still alive on child phone; phone creating new tranfer
process |
|
Audible MWI
support |
|
authentication
fail on parent, but child authenticates OK |
|
Guinness-
keypad device driver for 7945 / 7965 models (Beamish) |
|
SA baselining for TNP |
|
7931-Resume
SK does not resume call after scrolling to another line |
|
Merge from
DSP Version 4.2 |
|
Phone goes
out of memory after upgrade/downgrade due to OutOfMemoryError |
|
Hearing Aid
Compatibility tests failed on Guinness/Wideworld
TNP |
|
Hebrew chars
position too high in softkeys |
|
Comfort Noise
needs to be tuned for Wideband codecs |
|
8.3(1) SCCP
Phone resets during video setup with non-CM6.0 Endpoint |
|
Display scr.
is dark & won't accept input while phone upgarde
downgarde |
|
phone as root
and leaf for the same file; two roots for the same file |
|
Phone with
network plugged into PC port can get stuck if link drops |
|
Osage- Phone
drops incoming unicast EAPOL when VVLAN is present |
|
Customer
cannot use Codec of their choice after 8.2 phone load install |
|
Parent not
sending KA to leaf; leaf reroot; end up with TLOAD |
|
Phones
failover to secondary node with wrong cause code |
|
PAE can't
exit due to a file lock during shutdown, phone hangs |
|
Cannot answer
call by going off-hook |
|
call on sharedline lost on phone - both users hit endcall on other line |
|
TNP phones on
CME can't resume call with Line button |
|
Focus does
not shift to off-hook line while another call is incoming |
|
PPID FOUND
CORNER CASE- init never reimages in certain instance |
|
Include Kernel.core into the sylog
files for debug purpose |
|
Focus should
remain on oldest ringing call with mulitple
incoming calls |
|
set ringtone
after preview ringtone can crash a 3rd gen phone |
|
NAK SMT/ORC |
|
7975 Network
Stats page displays the wrong NW port info |
|
Guinness-
move interrupt learning code to a helper function |
|
MenuApp Application has wrong icon in title bar |
|
Merge Noise
Reduction improvements into Mainline branch |
|
Phone
Directory gives incorrect details after upgrade to 8.2.2 |
|
Muster- Phone
Errors when pushing URL's with priority |
|
offhook w/ handset for the first time after reboot, no dialtone is heard |
|
Filesystem Denial of Service |
|
7962/42 advertises PAUSE capable via
Ethernet AUTO-NEG |
|
PPID Unit
Test Findings - TCP Communication Problem on Root Removal |
|
SIP phones
run out of memory in Java heap for every call |
|
XML Parse
error when phone is dialing |
|
7911/7972-
Add tool to dump DSP data structures, initially msg
buffers |
|
Remove
redundant model specific dictionary entries |
|
Update boot
loader on Guinness phones |
|
Replace TI
assert function by dspfw define ASSERT |
|
No dialtone with handset off-hook or using the Speaker
button |
|
Change text
on Power Save Config menu of phone from Display to
Backlight |
|
Guinness-
Update Touchscreen device driver for 7975 (Murphys) model |
|
Call through
6608 T1 CAS is rejected in a scenario |
|
Guinness-
update LED test app for 7975 model |
|
SBB/SBCB
& Barge/cBarge call instance focus incorrect
after phone reset |
|
OnHook Dialing from Line2 doesn't work if Line1 and Line2
have same DN |
|
Not able to
configure Directed Call park BLF in 7970/71 SIP phones. |
|
GoPed- Add Help for Fixed Feature Keys, NavPad, and LocalFeature PLKs |
|
Graphic
Issues |
|
guinness audio improvements |
|
Router
identify a very short DTMF as a valid DTMF |
|
Guinness- use
port index to update queue link speed |
|
TNP phones
fail to upgrade LSC with CME secure authentication |
|
Enhance
kernel memory utilities to report free blocks in the virtual mem |
|
7970/71/41/61-
DSPBOOTStart-Sync failure btw ZSP and
MIPS-MBOX1=DEAD |
|
Need ability
to send hook signal for onhook transfer feature |
|
Phone does
not come back up when the PC and sw cables are
reversed and r |
|
new threaded
PPID algorithm with dual TX threads wont shutdown |
|
"Update"
softkey isn't displayed when focus is on LSC |
|
Turbo-
Malformed UDP packet DOS attack causes phone to freeze |
|
Phones don't
handle fatal Java exception properly |
|
IP phone
fails to parse the encrypted config file |
|
SIP Tnp Phones display needs to be changed |
|
bug trap 91
on system reboot |
|
Don't write cdp.conf file everytime we recieve packet if not necessary |
|
Changes per
UI Evaluation |
|
clean up syslogs in PPID remote and console logging |
|
differentiate
illegalStateException in getNodeId() |
|
No help
information avail for NAV Left NAV Right button in 797X phones |
|
IDLE Phone
with Open detailview screen cause inconsistant DTMF behaviour |
|
CallHistory Menu- Going offhook
dials wrong number in special case |
|
With Setting
Access to restricted can access Network Config |
|
Phone gets
stuck while resetting |
|
SIP 7970
phones showing RemoteHeld state while it has to be
in HELD stat |
|
/usr/cache out of space - can't create a new file |
|
7961 phone
not show Help info for privacy button |
|
Large
increase in PNG graphic processing time |
|
Focus should
remain on oldest ringing call with mulitple
incoming calls |
|
Wideband
Handset available for config on 7931. |
|
Handset
adaptive gain control needs to match the 7940/7960 |
|
Automation-
Need isSelected method in autoobjinfocus |
|
Display Timer
on TNP Phones wrong, Meet Me initiated with Trans
Pattern. |
|
Shared memory
access collision between dspfw and driver |
|
JPN- Cannot
Display Kanji via UserToDeviceData |
|
Bug trap 91
if TCP server/client resides in the phone |
|
79x1 phone
delay to display system message after deactivate DND |
|
Leave space
between display of Internal caller ID and Line Text Label |
|
Guinness-
create unique queue for reserved mcast |
|
turn on WB
handset feature bit in mfgInfo for guinness phones |
|
Background
Image list item irregularities |
|
Intercom-
7931 phone cannot complete onhook dialing with
incoming interc |
|
Takes long
time to receive error from phone |
|
SIP phone
stop registering to CCM w/ 50% packets loss |
|
Unknown name
displayed if special characters are in display name |
|
dtmf issue in CME software conference |
|
7911 Ph
unregister flood console logs with Supplicant logged off message |
|
Top of Softkey Graphics Disappears When Slider Bar is Shown |
|
Add debugging
info-- add brodcast TX/RX count to call trace |
|
phones should
keep the latest Kfactor value in the phone stats |
|
7914
configured over 15 digit in line number behaves very strange |
|
Guiness 7945s got stuck during ppid
upgrade |
|
some SCCP
phone types does not play call alert or reminder tone for DND |
|
CallInfo page displays wrong status for the idle lines |
|
convert
"Can Not" to "Cannot" in all SCCP english
dictionary phrases |
|
SIP7911 stuck
during automated upgrade/downgrade |
|
Guinness-
Update BN2 to latest diagnostics version 13.2.0.33 |
|
AutoFeatureIf invokeDirect
returns success when softkey press failed |
|
Headset LED
in wrong state after power cycle |
|
CallHistory Menu- Can't dial with line key|speaker in special cases |
|
Guinness-
update to latest diags for all guinness
phone models |
|
Privileged
Shell Commands available to unprivileged user |
|
Handle REG
ALL FAILED differently to allow LSC installation |
|
Root phone
not offerring new leaf when its children are gone |
|
AutoObjInFocusIf.getLabel returns incorrect information
for a call item |
|
7975/45/65-
Gig E speed option unavailable Switch port or PC Port settin |
|
Guinness bugtrap- SY MSG- Kernel Shu=
0x6666 |
|
Intercom Call
Preservation- sccp to sccp
intercom call clearing issues |
|
mislist processing removes critical files on upgrade
[stale file problem |
|
Need to be
able to get the versionStamp for the config |
|
Intercom-
phone does not do talkback if onhook dialing is in
progress |
|
ESP debug
message add ( |
|
Guinness-
Implement Psylocke programming restrictions |
|
on speaker,
noise or mute tone heard when pressing Mute button |
|
Factory Reset
require for secure phone to move to another CCM |
|
3rd phones
break 802.1x auth when span to pc enabled |
|
Bugtrap 0x91 phones (during fsck) |
|
phone load
need to support new timezones |
|
Guinness-
provide register access for gig testing |
|
2nd iLBC channel can't be opened as full-duplex to do
barge-in |
|
Collapse
muster into tnp_main branch |
|
third gen
phones power is initally set high power at boot
w/line powered |
|
Phone web
page http-//Phone IP Add shows ??? character for
parameter nam |
|
Update 7975 /
7965 / 7945 bootloader for LED changes in new HW |
|
Pre-dial list
shows DN followed by conference after a conference. |
|
flash/buffer
comparison failing |
|
Repeated
Dialing from Call History Menus causes OutOfMemoryError |
|
CallInfo URL missing VisibleFeatureList
tag when application pane open |
|
Secure
conference need support for getting icons from confList |
|
7975- Add
touch panel calibration defaults |
|
Phone
declared as a child twice by same parent due to keep alives
TO |
|
SIP Intercom
- enable redial feature |
|
Audioble MWI (Stutter Tone) is not sounds correct |
|
Time zone
rules do not update correctly on 3rd-gen phones |
|
7911 phone
advertise 2 iLBC codec on its capability message |
|
dhcp memory leak |
|
Change dsp cost table for G.722 |
|
7941/61 TNP
time displays 1 hour early if power cycle |
|
Guinness-
Malformed UDP packet DOS attack causes phone to freeze |
|
Internal
calls are having one way audio |
|
802.1x
packets are not forwarded |
|
Need a
smaller font for the call reference for Makaha and Caffreys. |
|
Private RIU
calls show up in the callinfo list |
|
IP Phone SSH
Vulnerability |
|
Read linenumber from the config file |
|
Noise
Reduction total energy parameter rests at 28 instead of 0 |
|
7970 phone in
low power mode consumes more power than CDP advertisement |
|
SenderJoins & Byes values were different regardless
of call status |
|
Bogus load
name in Phone load element value cause TNP phone to hang |
|
Phone TFTP
request packet for a background image is Malformed Packet |
|
guinness- code cleanup in dsp
device driver |
|
Guinness-
Update diags for Murphys
to 13.2.0.23 |
|
TNP Phone SSH
Vulnerability |
|
Update
diagnostics / BN2 for guinness phones |
|
XML parsing
error on LineInfo to turbo phones w/ speed dial
configured |
|
MenuApp Application has wrong icon in title bar |
|
7970-
Malformed UDP packet DOS attack causes phone to freeze |
|
SIP shows
incorrect info for placed intercom call in IntercomHistory
log |
|
SIP phone
should disable Callback and DND for intercom call |
|
port
"reset on sleep mode" ddts to guinness code base |
|
Modify
assembly to address Titan Advisory R5691 and c55 Advisory CPU_116 |
|
Multiple softkeys on the phones are "bleached" on touchscreen drag |
|
Need
automation API to get tthe time/date from the phone |
|
Update cpk files for Beamish model 7965 phone |
|
Need to Press
Right button twice on Nav Pad to close Line Detail |
|
Guinness- nmap TCP connect scan crashes 7945 and 7975 |
|
Composed IPPM
messages display + instead of space |
|
Update power
requirements for 7945, 7965, and 7975 phones |
|
Guinness-
Update BN2 to latest diagnostics version 13.2.0.31 |
|
75 phone call
numbers over flows the spaces assigned for it |
|
Recording
tone plays abnormally during a call |
|
DSP process
dies while running the call features automation script |
|
LCD for
Guinness 7975 need color register adjustment |
|
SIP 7911 and
7961- Erase config from Settings menu does not
reset phone |
|
Font kerning
issue on 7970 |
|
Missing
Pixels on the left side of UI displays on Turbo phones |
|
Guinness
phones need different EQ based on Handset Hookswitch |
|
Phone does
not get registered when daisy-chained with 7961 phone |
|
Customer is
experiencing one way audio calls |
|
TNP
improvements- /bin/sh should always be a
POSIX-compliant shell |
|
7971GE- Sleep
Mode issue |
|
7941 - BLF
speed-dial status LED does not work |
|
PNG Broken-
Phone fails HTTP GET if earlier HTTP request is not finished |
|
wrongly uses tftp server as log server |
|
Rings
shouldn't be configured for intercom lines |
|
SIP phone
does not answer by lifting handset |
|
LCD for
Guinness 7975 phone displaying inaccurate color balance |
|
Phone sends
different help ID for intercom line |
|
TNP sempahore traverse |
|
Shared line
display & going offhook while in active call
distort display |
|
command parse
error and command search fail on 7970 |
|
JAL doesn't
work as per requirement with c-Barge Conference |
|
Frequency
Value for Steady Dial Tone After Stutter is Wrong |
|
PPID Unit
Test Findings hash test ugliness |
|
Jphone and init.tab and sleep
interaction |
|
Update
diagnostics for Guinness phones to version 13.2.0.36 |
|
Phone does
not get registered when daisy chained |
|
pressline 2 not working for 2nd line of 7941 |
|
SCCP phone
does not register back to publisher after restart. |
|
GUI stuck
after changing contrast |
|
SA for img_main (image daemon) |
|
Enhancement- provide an indication of when flash was last formatted. |
|
Guinness- Fix
the printing of the Chip Version Register (CVR) values |
|
Ph hits max
file download timer of 60 min during firmware upgrade downgr |
|
TNP Phone
7941 second line line button will light up for
incoming call. |
|
SIP phone
init a new call when pressing the line that already has a call |
|
Hung RS-232 port causes phone upgrade failure |
|
Response.Redirect fails |
|
When ph is
going to safe mode or TLOAD its background should be cleared |
|
Ph stuck in
IDLE state after Java Error without CallManager
menu Entry |
|
7945/65/75
Hardware version 6.0+ uses external gamma |
|
7970- nmap TCP connect scan crashes 7945 and 7975 |
|
7975- PC port
goes no link after reconfiguring to 1000F |
|
G722
Monitoring call could not be setup for iLBC primary
call |
|
Memory Leak
on phones with repeated calls with very short call hold time |
|
Calls
transitioning to OFFHOOK state should take focus |
|
Event needed
for reset |
|
Change the CiscoError, CiscoStart and CiscoReboot png files for new
logo |
|
Phone core
dump while running the call features automation script |
|
7971
SIP/SCCP- PC port can be enabled after being disabled from CCM page |
|
|
|
Idle sftkeys displayed on new incoming call after transferw/rel image |
|
Erroneous
Behavior when DialLine URI on Intercom Line that
has call |
|
Gross timeout
for downloading file with DLOAD & TLOAD should be changed |
|
when callwaiting tone is invoked, calls stop getting ringback |
|
Host unicast traffic are not forwarded to the egress PC port |
|
support new Spansion flash part |
|
GoPed- localization work for Muster |
|
Phone hangs
while downloading PNG files |
|
7970-
implement ethARLCache functions |
|
TLoad- timer_start fail - doGrossTimeout-serial issue seen on 16s load |
|
831-Settings
button access set to restricted disables directories/servic |
|
Callback softkey is presented but it doesn't do anything. |
4.2(3) Devpack 27 |
|
Adding 8.3(1)
Display instances to all released CCM branches |
|
7935/7936 |
|
CP-7936
v3.3.11 can continually reboot after a few weeks on HP switch |
|
Phones hangs
while using restore default from UI in this scenario |
|
Call Park
Reversion message not displayed |
|
Second phone
in a shared line hangs in a failback and failover scenario |
|
Softkey templates working improperly |
|
Icelandic
characters not shown on 7936 IP conference phone |
|
Softkeys missing(7936) ,when huntpilot
call is answered with callfwdall |
|
The heading
for Password page in GUI should be different |
|
DHCP changes
can cause phone to reset while on a call |
|
Help Page of
Network Setup incomplete |
|
Pressing
menu-> phone button in active call phione in a wierd state |
|
Softkey templates incorrect in case of Shared line |
|
"Server
error-413 N/A" appears when wrong input given in phone book |
|
Deleting the
DN freezes the phone |
|
Fields in
"Add New Phone Book entry" in 7936 GUI do not get refreshed |
|
Spelling of
transfer softkey in case of new call |
|
|
|
Help page
does not show hostname |
|
"Http
Server" label in place of Http client |
|
7936-
conference soft keys becomes inactive after a few calls |
|
Phone book
entries duplicate |
|
7936 DN
display only displays 11 digits of a 12 digit DN |
|
7936 resets
or one-way audio due to exceptions caused by DHCP renewal |
|
Phone UI
displays error when Restore Factory default in a active call |
|
Phone plays ringback tone if destination phone has CFA set to
unknown. |
|
Changing the
ringer during an active call puts the phone on hold |
|
7935 &
7936 stops after 8dhcp discoveries w/no response |
|
CP7936
Experiencing Possible ARP Cache Corruption |
|
|
|
Network
settings dont work when 2 phones are in a call |
|
7936 phones
intermittently fails to upgrade to new load |
|
7936 may not
dial the * character when using Phone Book |
|
CFwdAll softkey is absent when
initiating a new call during active call |
|
Phonebook
doesn't display numeric number by default in Web interface |
|
No validation
for "upload logs" under Diagnostics in phone menu |
|
c in click
should be capital on "Passwords/HTTP Port Change" webpage |
|
Need support
for GetElementManagementFromManagedElementOid |
|
CFwdAll in an active call breaks the voice path |
|
Help page of
time and date does not list all the date options |
|
DN does not
display completely |
|
Only 23
digits displayed of a 24 digit DN though lot of space available |
|
Phone Book
does not accept 24 digits as DN |
|
No. of characetrs as password input inconsistent in GUI and
phone menu |
|
7936 -
tone49(zipzip) has beep beep
then sounds like long euro ringback |
|
Reboot does
not work |
4.2(3) Devpack 26 |
|
Locale file -
target-dictionary.utf8.xml needs to be updated |
4.2(3) Devpack 25 |
|
7920 |
|
7920 Firmware
3.0.2 Check-in |
4.2(3) Devpack 24 |
|
Need a way to
control SSH access to phone from CM |
|
7921G |
|
Check-in
Cisco 7921 firmware version 1.0(3) to CallManager |
|
Special
number call is cancelled after 1 ring when keypad is locked |
|
Phone on Antiope vibrates if headset attached when set vibrate
alert |
|
User can not
do factory reset if setting access is disabled |
|
High
multicast can degrade unicast RTP voice quality |
|
75% battery
icon appears with full battery |
|
7921 doesn't
work with CME unicast paging |
|
Power
consumption high after roaming during a call with tspec
enabled. |
|
7985 |
|
7985 sources
from random port rather than from standard specified in olc
|
4.2(3) Devpack 23 |
|
Missing new
label in ATW when user locale is downloaded from CCM |
|
7985 |
|
7985 Screen Powersave LED indicator can't be distinguished from MWI |
|
7985 sources
from random port rather than from standard specified in olc
|
|
7985 should
use symmetrical UDP port numbers |
|
Visual call
Pickup notification fails when line audio alert setting off |
|
Visual Pickup
Notification sometimes does not overwrite status line |
|
7985 phone
not working with Mobile Connect service. (CMM/SNR) |
|
7985 does not
send out video packets w/ IPMA configured |
|
Star50
feature is not working on 7985 video phone |
|
7985 phone
with no voice vlan configured fails DHCP/ip address. |
|
7985 enters
reboot loop on upgrade when using Alternate TFTP |
|
7985 - the ">>" and "delete" softkeys in edit dial screen arent
working. |
|
7985 -
restart loop if load is different between DHCP and alternate TFTP |
|
7985 - Phone
crashes when long input is entered in inputboundary
test. |
|
7985 - Ringer
stops riniging when try to change ringer drg outgoing call |
|
Ringer stops
when 2 incoming calls on 7985 & 1 call ended. |
|
7985 - Phone
dumps hex value on screen with imageboundary
service test. |
|
7985 - IPMA -
Manager screen goes off after every change |
|
7985 -
Screensaver leaves chars all over screen |
|
|
4.2(3) Devpack 22 |
|
7905/7912 |
|
CP7905/7912 phoneDN returned Under DeviceInformationX
is Incorrect |
|
7912-Calling
number is missing from received call history |
|
7912G does
not boot up after firmware upgrade |
|
CP7912G-The
behavior after the recovery from the DHCP issue |
|
DTMF Tx failing 7912G |
|
7912G IP
Phone- Cannot access corporate directory with French locale |
|
7912 should
retry after HTTP refresh failed |
|
HTTP URL
requested by 7912 misses variable name |
|
CP7912-UK
Locale files are downloaded every time the phone reboots |
|
7912 8.0(2)
SCCP - phone resets when accessing Corp Dir or other XML |
|
7912 increase
number of digits displayed for external phone number mask |
|
Incorrect
chunk size in http encoding for StreamingStatisticsX
|
|
The memory
space of version string is smaller than the macro definition |
4.2(3) Devpack 21 |
|
7937Device
Definition Files Need to be Checked In |
|
7914 |
|
Check in 7914
loads |
|
Add new icons
for sidecar to support Muster release |
4.2(3) Devpack 20 |
|
guinnessdevice definition files need to be checked in |
4.2(3) Devpack 19 |
|
Phone
Directory gives incorrect details after upgrade to 8.2.2 |
4.2(3) Devpack 18 |
|
guinness device definition files need to be checked in |
4.2(3) Devpack 17 |
|
Adding THX
and Babylon5 features |
4.2(3) Devpack 16 |
|
Checking in
latest dictionary file for third generation phones. |
|
7936 Phone
Displays Host not found when accessing corporate directory |
|
7906/7911/7941/ |
|
7961/7970/7971 |
|
TNP- keyboard
I/O errors on reset |
|
7970 phone in
low power mode consumes more power than CDP advertisement |
|
Phones
failover to secondary node with wrong cause code |
|
Network
Locale Version backwards compatibility |
|
Third gen
phone may behave wrong under stress registration test |
|
3g-phones --
pick up Sun Java patch to address 2007 DST changes |
|
Hung RS-232 port causes phone upgrade failure |
|
7971/7941
re-append parameters with a redirected authentication |
|
SIP Phone
goes for a reset when proxy address name starts with _ |
|
7914
configured over 15 digit in line number behaves very strange |
|
phone UI
Locks up when adjust Speaker Volume during registration w/ BLF |
|
phone resets
after warning out-of-chunks for memory tracking |
|
third gen
phones power is initally set high power at boot
w/line powered |
|
3rd gen
phones running 8.0(4)SR1 unable to adjust ringer after a call |
|
u7961/41/70
stuck at requesting after phones inbound web access disabled |
|
PNG Broken-
Phone fails HTTP GET if earlier HTTP request is not finished |
|
Caller-id is
not updated correctly for conference calls |
|
After flash
reformat phone gets flash Programming failure errors |
|
Retrieving a
parked conference call, disconnects the call |
|
Memory Leak
on phones with repeated calls with very short call hold time |
|
Pressing New
Call should let user Enter Number |
|
Bugtrap 0x91 phones (during fsck) |
|
Composed IPPM
messages display + instead of space |
|
Unknown name
displayed if special characters are in display name |
|
Exit softkey stops UI when in Security Configuraiton/CTL
File submenu |
|
TNP phones on
CME can't resume call with Line button |
|
Phone crashed
running Codenomicon SIP test 4913 |
|
unable to do cfwdall if kpml is enabled in
sip-srst mode |
|
SIP phone
failed to clear Held call when CCM restarted |
|
make 'DEBUG'
trace anticipated for a 1-way audio problem as NOTICE trace |
|
Customer is
experiencing one way audio calls |
|
SenderJoins & Byes values were different regardless
of call status |
|
GUI stuck
after changing contrast |
|
Osage- Phone
drops incoming unicast EAPOL when VVLAN is present |
|
Call duration
timer window on ph display cycles between multiple calls |
|
call tranfer after cfw noan on tnp sip phone failed |
|
Incorrect
Date header value in SIP REGISTER request |
|
Idle sftkeys displayed on new incoming call after transferw/rel image |
|
AutoObjInFocusIf.getLabel returns incorrect information
for a call item |
|
Response.Redirect fails |
|
Need to Press
Right button twice on Nav Pad to close Line Detail |
|
IP Phone SSH
Vulnerability |
|
Filesystem Privilege Escalation |
|
Internal
calls are having one way audio |
|
Filesystem Denial of Service |
|
OnHook Dialing from Line2 doesn't work if Line1 and Line2
have same DN |
|
Phone doesn't
calculate SRTP auth tag correct for certain RTP payload |
|
Bug trap 91
if TCP server/client resides in the phone |
|
Stutter Tone
quality problem when using speaker / line button |
|
Focus does
not shift to off-hook line while another call is incoming |
|
Focus should
remain on oldest ringing call with mulitple
incoming calls |
|
Factory Reset
require for secure phone to move to another CCM |
|
IP-phones
hang when call arrives while XML-play in progress |
|
Phone
displays CM down in a active call during failback |
|
Large
increase in PNG graphic processing time |
|
7961 phone
not show Help info for privacy button |
|
SIP Phone
needs to also detect non-localized Conference |
|
Number stored
in missed calls not updated upon receipt of SIP UPDATE |
|
Not able to
Set CallFwdAll on tnp sip
phone in particular scenario |
|
No dial tone
is heard after togglling the hookswitch
in ring out state |
|
Read linenumber from the config file |
|
TNP SIP
sometimes sending malformed to or from header |
|
7970 sip
sends invalid presence subscription causing high CPU |
|
Focus should
remain on oldest ringing call with mulitple
incoming calls |
|
Failed on multipl forward from SIP phone to SCCP phones |
|
tnpsip phone doesn't light up blflamp
when destination press callfwdall |
|
Phone crashes
when messages hard button is hit. |
|
Call not
forwarded after CTINewCallAcceptTimeOut on SIP TNP
phone |
|
CallHistory Menu- line key, speaker key, no longer work |
|
Phone
Directory gives incorrect details after upgrade to 8.2.2 |
|
Digital Access WS-X6608 |
|
6608- Cleanup
code to make room for few more fixes |
|
6608- debug
enhancements |
|
6608 T1 CAS
ports are getting marked as OOS |
|
6608 Gateway
gets unregistered after resetting MGCP Backhaul port 2428 |
|
6608 MTP port
intermittently unregistered |
4.2(3) Devpack 15 |
|
Check-in
Cisco 7921 firmware version 1.0(2) to CallManager |
|
Missing new
label in ATW when user locale is downloaded from CCM |
4.2(3) Devpack 14 |
|
Check-in
Cisco 7921 firmware version 1.0(2) to CallManager |
4.2(3) Devpack 13 |
|
'mgcp modem passthrough' cannot
be disabled on gw |
|
Install
unconditionally Reinitializes replication |
|
Need to
change PTT URL to Application URL |
4.2(3) Devpack 12 |
|
7937- Device
Definition Files Need to be Checked In |
|
7940/60 |
|
Animated
circle (reset icon) seen continuously in a scenario |
|
Add new icons
for sidecar to support Muster release |
|
7960 not
allow to select 2nd call of a conference call on shared line |
|
A call picked
up is not recorded in 'Received calls'. |
|
Upgrade LSC
menu strings not flushed on moving out of tht menu.
|
|
7960 stops
sending CDP packets - causes do1x error disable switch port |
|
Phone remain
in Configuring IP state even with proper DHCP response |
|
Option 66
preferred over option 150 based on appearance in DHCP ack. |
|
7960/40
skinny do not detect handset with failover to SRST |
|
Unicode
Special Characters blacked out on 7940 and 7960 SCCP phones |
|
Several call
progress tones need to be louder |
|
Secure
Conferencing Icons for Muster |
|
7960 phone
does not calculate srtp authentication tag
correctly |
|
Placed call
list shows '*' for FAC enabled calls |
|
Secure SCCP
Phone Conference Initiator Crashed on Hangup |
|
7940 ph does
not accept new req after rejecting invalid IP
address req |
|
7960 SCCP
does not play beep tone when DND incoming alert is configured |
|
Phone
temporary rejects HTTP connection when its sockets are available |
|
Static, white
noise heard w/ 7960 7940 logging into unity with G729 |
|
Update Cisco
Logo on phone web pages |
|
Update the
copyright year to 2007 on the boot display for the mid-range |
|
7940/60 not
streaming sometimes when using encryption |
4.2(3) Devpack 11 |
|
Merging local
dictionary in CCM |
|
7921 |
|
Check-in 7921
firmware to CallManager |
4.2(3) Devpack 10 |
|
7935/36 |
|
7935/6 reboot
using corporate directory search on 3'rd party LDAP server |
|
7936 with CCM
5.0 displays Server Not Found when access Corporate Dir |
|
7936- Can
gain access to web interface w/o admin password |
|
7936 does not
register G.729a capability along with G.729 capability |
|
Selecting
Tone Test and exiting hangs phone |
|
Setting up
Admin VLAN id brings up the phone without a DN |
|
7936/35-
Ignore CDP V1 message for VLAN configuration purposes |
|
7936 phone
hangs when pressing hold & resume |
|
7935 does not
recover after power/network loss |
|
7936 phone
shouldn't release its VLAN until the TTL(CDP message) expired |
|
UI displays
Failed to set VLAN Idwhen changing n/w setup in activecall |
|
When we dial
the DN through web page ,message flashes for sec & proceeds |
|
7935 does not
register G.729a capability along with G.729 capability |
4.2(3) Devpack 09 |
|
IP
Communicator phone config has 7985 phone template |
|
7937-Device
Definition Files Need to be Checked In |
4.2(3) Devpack 08 |
|
7985 |
|
Packets
received on PC port are not forwarded in some configurations |
|
7985 does not
display animated icon w/ RTPRx |
|
Restart
reason sometimes is not correct under Network status |
|
Phone can
rarely stop making calls after CCM failover/failback |
|
Confrence List Remove feature does not work on CCM 5.0 |
|
Invalid
dialed number when dialed from directory displays no information |
|
Exit softkey sometimes does not work on Callback window |
|
Callback
Notification window does not close after Dial is pressed |
|
Phone
sometimes does not fallback to the correct Standby CCM |
|
Wrong display
of softkey sets and callinfo
on IPMA assistant phone |
|
IPMA manager
should not exit from IPMA service w/ 1 assistant |
|
Phone did not
register with the Call Manager after a network power loss |
|
Phone
unexpectedly reset during a long duration H.263 call |
|
Some softkeys not work correctly with CiscoIPPhoneInput
object |
|
7985 phone
not working with Mobile Connect service. (CMM/SNR) |
|
7985
un-registers from the Call Manager after the switch speed changed |
|
Network
status should contain last restart reason |
|
Hoot &
Holler service does not display Handset icon with RTP/Rx RTP/Tx |
|
Visual call
Pickup notification fails when line audio alert setting off |
|
7985- Ignore
CDP V1 message for VLAN configuration purposes |
|
Equation type
input can have unexpected delay when pressing numbers |
|
Pressing a
number in Ring Tone menu works differently than other phones |
|
There is no
Call Status information available via the web pages |
|
7985 appends devicename in HTTP request when searching directory users
|
|
Changing
volume during the Hoot & Holler service cause audio to be sent |
|
Hoot &
Holler icon was not removed after exiting the service |
|
Background
image after download is obscured by the image menu |
|
7985 can not
handle URL with 255 char. |
|
PC Voice VLAN
disabled does not work with Admin VLAN |
|
IPPA phone
service shows some unexpected error messages when logging in |
4.2(3) Devpack 07 |
|
8.2(1)
Product Specific features missing in 4.2(3) |
|
missing 7906
default load 8.2(1) |
4.2(3) Devpack 06 |
|
7911/7941/7961/7970/7971 |
|
Beep tone max
power is only -22dBmO |
|
FSCK stuck in
deadlock with syslogd |
|
DSP
Configuration Files are not Correct |
|
Enumeration
Pattern Code Updates |
|
Phone sends
corrupted RFC2833 packets when SRTP enabled for call |
|
Dev Studio
changes to make building Communicator easier |
|
Secure phone
does not retrieve the SEP |
|
7931- Call
Plane Detail View is not open after On-Hook dialing |
|
CiscoIPPhoneStatusFile LocationX
parm not used for small image size |
|
Commit of
CSCef34402 broke c6slc, other? pikespeak images |
|
Titan dsp host could 32-bit read between dsp
firmware two 16-bit writes |
|
Osage- Max
Input Rxd msg displayed
when 32 chars input to Shared Secret |
|
Power Save
Configuration options missing in Settings |
|
Osage- Status
Messages for 802.1X Authenticatio not as per Osage
UI spec |
|
softkeys disappear after blind directory transfer |
|
TNP- keyboard
I/O errors on reset |
|
RTCP- Exiting
Hoot & Holler cause phone to send bogus BYE packet |
|
7931-
Exception in OverviewModel during restart |
|
Support G.722
56k and 48k in the Audio Server |
|
TNP phone
logs "Unable to get memory" message on console |
|
pressing
volume key then speaker button can lock up phone |
|
G.722
K-Factor Table incorrect |
|
Highlighted
Call isn't displayed if 10th call ended leaving 9 held calls |
|
7970/7961- dtmf burst is played with a double duration |
|
Phone does
not send un-register message to SRST on fallback to CCM |
|
7931-
Pressing Line button does not change Line focus |
|
Onhook dialing produces delay in feedback sound with last
digit |
|
IP phone
fails to do HTTP authentication |
|
7931-
Overview not in home position at initial bootup |
|
RTCP socket
open error may cause audioserver to spin |
|
|
|
Dynamic Trace
level registration results in file create/delete operation |
|
EAP-Request/MD5
to PC supplicant could not pass thru Gig phone |
|
Static
Analysis Codebase Cleaning on Select Files |
|
7961 phones
not processing CTI request to disable softkey |
|
TNP- dhcpRcv.c - uninitialized variable |
|
7970- Phone
lock up when message URL has max or 255 character |
|
IP Phone
should re-DHCP immediately after DHCP NAK |
|
7931- scroll
up and down, sometimes a leftover icon appear next to label |
|
show
inventory command returns no data |
|
RTCP- SDES
packets are not being padded correctly |
|
Idle Prompt
for SRST cannot be set back to the default value |
|
Phone not
sending DHCP traffic to pc port |
|
Unable to
dial from external dir list after cancel edit dial |
|
LCD display
does not always show status of 3 consecutive lines |
|
7911G
experiences loss of registration |
|
SIP phone
show "Connected" in call preservation if user in/out line disp |
|
7961 with
voice vlan resets if IPC is connected to 3rd vendor
switch |
|
Static
Analysis Codebase Cleaning on Select Files |
|
Ringing phone
ICON keep showing up on the phone display without call |
|
Skittles-
Retain Dialplan from CCM while failing over to SRST |
|
IP phone not
direct HTTP request to proxy server w/ unresolved DNS name |
|
Phone does
not have "End Option" field with DHCP Release message |
|
Incorrect DSP
Configuration File Formats |
|
RTP Tx URI request should be rejected when a call is active |
|
goped won't autoscroll to
previous line/call in multiline scenarios |
|
3rd gen
phones running 8.0(4)SR1 unable to adjust ringer after a call |
|
When uri is not responded by user, second uri
post just hangs forever |
|
Clean up
debug options available / messages |
|
Line DN label
appear to be shifted a pixel or two to the left on Display |
|
Digit tone
improperly continues until call connect |
|
JPN hone
freeze at Cisco Logo after reset due to Java OutOfMemory
error. |
|
7961/70 fail
to transfer a call with line 2 from Directory |
|
TNP- Remove
NULL term from hostname in DHCP request |
|
7971 displays
"Ethernet Disconnected" briefly |
|
Phone core
dump when terminating mulitple calls |
|
phone not fallback to CCM and shows
"Restarting...". |
|
Enumeration
Pattern Code Update |
|
Mute Button
is enabled when Phone Speaker Button throws Error pass Limit |
|
On turbo the
overview is distorted when a new call is created and ended. |
|
Osage-
Transaction Status does not update unless menu is re-entered |
|
TNP SIP phone
uses wrong default TLS port number |
|
Handsfree Receive Frequency Response does not meet the
mask |
|
debugsh- set LOG_DEBUG trace level for sunvm.cnuw/ debug SIP/JVM command |
|
Phone does
not detect Invalid Load Server IP address for "A.B.C D" |
|
Phone Ringsin Continuously,Need to
power off/on to clear the call |
|
7911 SLR is 5
dB softer than required, its ok in GL mode |
|
IPPM- Phone
displays XML Parse Error when accessing Contact List |
|
7961 - PC
cannot see data traffic if PC Voice VLAN Access is disabled |
|
TNP SIP phone
can not handle long Unicode callid/linetext |
|
7931- Clean
up OverviewModel ACTIVATE_REQUEST event handler |
|
Osage- Phone
drops incoming unicast EAPOL when VVLAN is present |
|
7970 Runs out
of memory as phone when idle URL is used |
|
7931- Phone
looses softkeys when exit from IDLE URL screen |
|
Incorrect
values in RX/TX_START_TIME and/or REPORT_TIME pegs |
|
TNP phones on
CME can't resume call with Line button |
|
Focus does
not shift to off-hook line while another call is incoming |
|
Soft factory
reset does not clean files from /etc/sfr.tab |
|
RTCP- With
RTCP disabled web StreamingStats Report Times are
invalid |
|
Include Kernel.core into the sylog
files for debug purpose |
|
Not able to
use Dial Sofkey in Corporate Directory |
|
TCP not
sending all posted data after socket close |
|
7911/41/61/70/71
- 2 concurrent XML posts result in Error 0 or Error 6 |
|
devoplement build (TNP) script does not work |
|
Dial Softkey should be disabled for corporate directory/PAB/FastDials |
|
Turbo- DoS tool icmpsic crahses phone on Bugtrap 0x93 |
|
offhook w/ handset for the first time after reboot, no dialtone is heard |
|
Unmount Error |
|
HTTP sessions
are not currently aged-out |
|
CreateStringMatchProperty does not update the allowedValues |
|
TNP - 7911
phone needs an 802.1X port lookup mechanism |
|
9 lines with
call in Hold Reversion, phone stops ringing |
|
provide for
next generation static analysis for TNP |
|
RTCP- BYE
packet has padding bit mistakenly set |
|
7941/7961/7970/7971
Aliasing in high band when using wideband headset |
|
7931- LineFullDisplay detail is missing from the title |
|
Call History
Enhancements for Chumbawamba Phase 1 |
|
7970- reduce msg sizes being used in network daemon IPC |
|
Static
Analysis Codebase Cleaning on Select Files |
|
When calls
are selected/unselected, sorting is done immediately |
|
TNP -
7971G-GE forwards 802.1X packets twice |
|
Exit softkey stops UI when in Security Configuraiton/CTL
File submenu |
|
7931- May
have a Java Memory leak in disposeDynamicFeature |
|
Static
Analysis Codebase Cleaning on Select Files |
|
IP phone
stuck at Cisco Logo screen when reset from CCM w/ sidecar |
|
Can not login
to phone during automation testing |
|
Network
Locale Version backwards compatibility |
|
support
persistent status line display on SIP phone in SRST mode |
|
Phone throws
exception upon going off-hook |
|
Dial URI w/
Active Call doesn't Invoke Call Options when no app in focus |
|
Static
Analysis Codebase Cleaning on Select Files |
|
7931 Titles
in Line FullDisplay aren't left aligned at at the same place |
|
Phone
continues to ring after shared line picks up a transfered
call |
|
mipspacker not use CNU versioning for BN2 image |
|
7931- Line
number overlayed with ellipses ... while in active
call |
|
7970 SCCP
requires Authorization when hitting **# to unlock the phone |
|
Static
Analysis Codebase Cleaning on Select Files |
|
Phone Service
unavailability message corrupted |
|
UDI Time Zone
not displaying string from phone config file |
|
7931- Handsfree RLR does not meet the spec |
|
Phone not
showing "Duplicate IP Adress" in status
line |
|
HOST Field
Send IP Address Instead of Defined Hostname |
|
7911 Phone
speed and duplex settings not saved |
|
CP-7971 does
not cache TFTP address if option 66 set TFTP server name. |
|
TNP phone
sends StationSubscriptionStatReqMessage at restart |
|
Focus changes
to the new ringing call before 10 secs.. |
|
Reset on
sleep mode phone would not put it back to sleep mode |
|
CiscoIPPhoneDirectory/DirectoryEntry/Name should be
restricted to 32 cha |
|
TNP- check
return value when writing dhcp.conf |
|
Remote in use
calls with no caller ID should display "To Unknown Number" |
|
Sanity- Core
produced for rtsp on restriciting
incoming bandwidth/bitrat |
|
Fragile file
cleanup and performance enhancements (Jasmine featurette) |
|
7931- Tuk Tuk noise heard while using
wideband codec for a call |
|
7970 Phones
have incorrect active display during shared line call |
|
SIP phone
should reattempt download of softkey&dp on TFTP
down/ timeout |
|
For Cbarge "CM down,features
disabled" message not displaying on 7970 |
|
7931- Headset
icon not displayed when Headset LED is pressed |
|
Expand
Directory object name field to accept 64 characters |
|
7931- Softkeys disappear with 4 sofkey
templates |
|
7971 should
set Audio Preference to default values after Erase |
|
Muffled voice
on receive for some calls |
|
cnu recover second look |
|
7911- GroupPickUp does not work |
|
Unknown name
displayed if special characters are in display name |
|
7970-DHCP-
Rejects DHCP request with option 15 from CNR |
|
Display on
shared-lines not-in-call is not consistent in cBarge
scenario |
|
7931-
Incorrect call appearance on shared trunk monitor calls. |
|
Call Focus
shifts to Held call for consultative conference call leg |
|
TNP - Soft
factory reset should clear 802.1X PAE info |
|
7931- Enable
video support |
|
Focus is on
wrong call when line view is opened indirectly |
|
Change the
7906 BN2 to use RELEASE keys for pilot build |
|
Turbo should
not advertise G.722 |
|
Dynamic
features like BLF Speed dial and Privacy are not working |
|
Call fails
when no dialplan and registered to SRST |
|
Conference on
Alerting with 8-0-2-4S load |
|
Update 7911
diagnostics to version 10.02.00.06 |
|
CNU kernel BugTrap 0x91 with V-E-R-Y specific conditions |
|
TNP phone
stuck in blank screen during upgrade to 8.0(3) load |
|
third-gen
phone 8.2(1) recover process is not displayed |
|
dsp ingress frame timestamp not following RTP RFC3550 |
|
sleep()
system call not POSIX compliant |
|
AbbrDial key shouldnot be
active when speakerbutton is disabled |
|
Text Item
Displays are not right justified in RTL locales |
|
Phone should
explicitly turn on display when reset/lost registration |
|
SIP phones
should Ignore unknown softkey set names in softkey xml |
|
7931- Add
icons to the DetailsFullDisplay |
|
CIA-680
Support on 3rd gen phones |
|
revertPriority setting not used for 1st call after
changing the setting |
|
Third-Gen
phones running 8.0(3) do not hear multicast audio from RTPMRx |
|
8.2 phone
load causes robotic issue at customer site |
|
Dialplan is not supported when Failover to SRST |
|
Highband noise reduction tuning |
|
Bugtrap 0x91 phones (during fsck) |
|
unable to
disable kpml on TNP phone registered to CME |
|
TNP- send DISCOVERs if no DHCP server can be found |
|
IP phone
reset with DOS attack |
|
7941/61 LCD
controller must be reset at startup time. |
|
Arabic locale
missed QRT on dest info |
|
Empty Dial
list is getting displayed on phone |
|
Static
Analysis Codebase Cleaning on Select Files |
|
Default
router entry removed when dup ip present |
|
Can not press
line 36 on 7970 with 2 sidecars |
|
7931- Unable
to answer call on 2nd line using phone handset |
|
"On |
|
Static
Analysis Codebase Cleaning on Select Files |
|
TNP-
"show inventory" CLI output not adhering to the specificication |
|
redial sk is not active in onhook
state |
|
getEndPointInfo reports MWI setting incorrectly |
|
vm -mem broken on Broadcomm platform (7941/61, 7970/71) 8-2-0-20 |
|
LCD display
shows status of Lines 22-24 after phone boots up not 1-3 |
|
Turbo- DHCP recv socket error on bad address |
|
SenderJoins & Byes values were different regardless
of call status |
|
Osage- 7961GE
stops receiving EAP-Req/ID during long duration
reset test |
|
Static
Analysis Codebase Cleaning on Select Files |
|
7931- Doesn't
show IDLE display on phone display after restart from CME |
|
TNP phone
fails to display the switch info at its webpage |
|
7970-PNG
image file download crashes the phone |
|
SYN ACK
messages from phone not DSCP tagged |
|
Jphone- Navigate problem under network statistics menu
when debug mode |
|
make property
retrieval from RMS store file effecient |
|
Handsfree SLR does not meet the spec |
|
Static
Analysis Codebase Cleaning on Select Files |
|
Add volume
control for local and network tone |
|
7931- Speed
dial does not display called-id when another line offhook |
|
Selective
graying out of AudioPref menu items incorrect on
inline power |
|
Need to Press
Right button twice on Nav Pad to close Line Detail |
|
Placed calls
are not multi-party and should not show a MP call history |
|
Phone
Continuously displays "Requesting...". |
|
Softkey wrong after fallback from SRST |
|
7961 (and
7941,7970,7971) doesn't display Call park number after getting |
|
Static
Analysis Codebase Cleaning on Select Files |
|
Static
Analysis Codebase Cleaning on Select Files |
|
7931-UI shows
lines 22-24 when line button pressed with AppMenu
Open |
|
Settings
-> Device Configuration -> UI Configuration menu is missing |
|
Call History
Lists inaccessible after having max entries and deleting 1 |
|
7931- Phone
restart from CM duration test leads to Disk full |
|
Add SIP
related changes to support G722 for ph0 of wide world |
|
Missing
Pixels on the left side of UI displays on Turbo phones |
|
phones should
not advertise Voice VLAN on PC port |
|
JTest- SIPCCAdapter.java switch
statement missing breaks |
|
7931- Factory
Reset Walk LED pattern is only 16 |
|
7971 phone
reverts to old config after changes saved to netwk config |
|
7931- LEDs for lines above 8 do not illuminate |
|
debugsh should support RTCP trace |
|
Cfwdall fails to come back on CCM after fallback from
SRST |
|
7914 displays
old version of remote-in-use icon |
|
Line LED not
lighting up or delayed on incoming calls |
|
Phone display
not turned on when going into reverting state |
|
TNP SIP Phone
resets after auto register due to default load info missin |
|
PNG Broken-
Phone fails HTTP GET if earlier HTTP request is not finished |
|
Pushing RTPRx or RTPMRx URI to phone in
a call enables mute |
|
Call
Statistics menu- Sender size is not a correct format |
|
SIP phone UI
Locks up and Keypresses ignored (still registered
w/ CCM) |
|
UI locks up
& phone cannot register |
|
Timer
Exception seen in TimeDateRequest |
|
Clear softkey does not work in Status messages screen |
|
Outgoing
ringing and incoming ringing tones played at same time |
|
apply patch
for Diab compiler from WindRiver |
|
Add new tone
messages to make traditional/stutter tones selectable |
|
Phone
accepting duplicate IP |
|
Static
Analysis Codebase Cleaning on Select Files |
|
7911,
7906,7931 & 7921 have poor voice quality with G711alaw codec |
|
Out of Memory
- Connection refused errors after duration testing |
|
Turbo- 1st
incoming call can't be answer if 2nd one be connected first |
|
RTCP- RR/SR
packet is missing some info when there is 2 report blocks |
|
SIP gives
different Error message than SCCP in Locations scenario |
|
7931- IDLE
URL Refresh timer doesn't work in 66DEV image |
|
Shared line
display & going offhook while in active call
distort display |
|
Write to the
TNETV105x PCNTRL "Access Control Reg"
must be 16 bit |
|
TNP- libcso.map from build should be saved |
|
New Features
- Auto Call Select and More Key Timer |
|
7931- Leave 1
pixel space w.r.t. App Menu/Headset/etc |
|
Line reports
as unregistered, but it's not, after failover |
|
Re-sync tone
table if dsp host re-starts |
|
Phone core
dump while running the call features automation script |
|
Phone not
retrying the re-IP after dup IP |
|
7961/41
Speaker LED on even after pushing End key |
|
SETTINGS softkey does not work if no DHCP server available during bootup |
|
mount command
exiting with status code 64 |
|
KATE Input
causes NPE and non-password data while using XML services |
|
u7961/41/70
stuck at requesting after phones inbound web access disabled |
|
SCCP phone
does not register back to publisher after restart. |
|
Need an API
to assign a local port to TLS connect |
|
LineModel dispose call throwing a ClassCastException |
|
Static
Analysis Codebase Cleaning on Select Files |
|
Dialer does
not close correctly after Cancel or Idle Timer Expires |
|
Need filter coeficients for headset, handset and speakerphone |
|
TNP Phone
7941 second line line button will light up for
incoming call. |
|
Static
Analysis Codebase Cleaning on Select Files |
|
Multi-Party
Call History - Transfer case - Received call "from" details |
|
Audio Server
K-Factor table for G.722 |
|
CNU Flash Filesystem not recoverable if it fills up |
|
certcnu.bin failure- GETCNU- CNU image
update failure; code = 10 |
|
Status of BLF
SpeedDial does not get updated. |
|
need feature
parity between sip and sccp phone for speed-dial |
|
Endcall softkey doesn't work in
Call Preservation |
|
Answer and DnD Softkeys are not always
displayed when a call is rcvd |
|
Idle sftkeys displayed on new incoming call after transferw/rel image |
|
softkey disappears on the phone after several calls are
made |
|
7970
precedence call waiting tone does not stop |
|
Issue with
Pegs when the call is remotely held and on MOH |
|
wrong filepath used after posting a TFTP file |
|
Phone should
send the 433 Anonymity Disallowed for anonymous calls |
|
Diagnostic is
alway reloaded into the primary slot |
|
Turbo- Speed
dial entries not at designated position |
|
Calling/Called
Info not correct for SIP TNP phones |
|
Double call
sort after ending selected call |
4.2(3)Devpack 05 |
|
Adding 8.2(1)
features to CCM 3.3, 4.1, 4.2, 5.0 |
|
7937-Device
Definition Files Need to be Checked In |
4.2(3)Devpack 04 |
|
Maketypes needs run after Product CSV's added to branch |
|
NewCall and EndCall should not
be mandatory softkeys |
|
Need update
to "devicelistx.asp" to support new Cisco
7921 wireless phon |
|
Update 7921
CSV and XML files for FCS |
|
7937 Device
Definition Files Need to be Checked In |
|
7920 |
|
7920 3.0.1
Firmware and XML Schema Check In |
4.2(3)Devpack 03 |
|
3.0.1 English
Dictionary Check In |
4.2(3)Devpack 02.3 |
|
6608 E1/T1 |
|
6608 T1 cas channel rejects outbound calls |
|
7902/7905/7912 |
|
Phone
response status inconsistent between models |
|
7912 phone
should not send StationFeatureStatReq if feature is
not confi |
|
7905Japanese
characters are shown as ?s in EM screens |
|
CP-7912 can
not use 255 as last octet of SRST address. |
|
IPICS Channel
selection by select key does not work intermittently |
|
DnD fails on 7912s |
|
7912 w/alt tftp disabled does not read TFTP server from DHCP |
|
7912 can not
resume multiple calls from hold |
|
Connection
Monitor Duration changes not applied to 7902 |
|
7912 cannot
make new call after lisfting handset |
|
Malformed XML
Delieverd from 7912GA when using DeviceInformationX |
|
No response
to UserToDeviceData for Key:xxx
URI passed from CTI |
|
Init:CallHistory URI does not re-set status line on 7905 |
|
call waiting tone doesn't stop when the second call hangs
up. |
|
7912 prefixes
fastdial with 'undefined' |
|
7912 affected
by ARP storm |
|
7912
authentication problem - password encoding |
|
IP Phone
Service problem with 7912 http redirect v8.0 |
|
Able to
Change Ring Volume Even when Setting Access set to Disable |
|
7912G-A phone
does not obtain address when voice vlan = access vlan |
|
CIA 650:
Randomize TimeDateReq's to Call Manager from
7905/7912 |
4.2(3)Devpack 02.2 |
|
Add support
for Security feature in Communicator |
|
No web access
cfg option for 7941/61 in CCM device configuration
page |
4.2(3)Devpack 02.1 |
|
Update 7921
CSV file to add Prefer Alternate Script option |
|
Digital Access WS-X6608 |
|
Router
identify a very short DTMF as a valid DTMF |
|
6608 PRI
Gateway stayed up even when CCM lost connection |
|
6608 shows
wrong OID |
4.2(3)Devpack 01 |
|
6608 PRI
Gateway stayed up even when CCM lost connection |
For
optimal performance, be sure that you use the Cisco IP Telephony Locale
Installer that is specific to the version of Cisco Unified CallManager
that you use. Be aware that all phrases
may not display in the desired locale when you upgrade to a different version
of Cisco Unified CallManager. Refer to the readme file that is posted with
the Cisco IP Telephony Locale Installer software on the following URL for the
complete list of supported languages: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/locinst/index.htm.
Each
release of Cisco Unified CallManager may support a
different number of locales. The full suite of Locale Installers that work with
each applicable version of Cisco Unified CallManager
can be found on http://www.cisco.com
after the English version becomes available. You can download the Locale
Installers for all languages that are supported with Cisco Unified CallManager from the following location: http://www.cisco.com/kobayashi/sw-center/telephony/callmgr/locale-installer.shtml.
Note: When using locales, Cisco recommends that you wait until
the locale installer that specifically supports the version of Cisco Unified CallManager that you use becomes available before you
upgrade your system. Because some
incompatibilities may exist between releases, be sure to only use the locale
installer that specifically supports your version of Cisco Unified CallManager.
Obtaining Documentation
Cisco
documentation and additional literature are available on Cisco.com. Cisco also
provides several ways to obtain technical assistance and other technical
resources. These sections explain how to obtain technical information from
Cisco Systems.
Cisco.com
You can
access the most current Cisco documentation at this URL:
http://www.cisco.com/univercd/home/home.htm
You can
access the Cisco website at this URL:
You can
access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml
For additional information about Cisco Unified CallManager,
refer to the following documentation:
To access the documentation suite for voice products, navigate to the
following URL: http://www.cisco.com/univercd/cc/td/doc/product/voice/.
To access the latest software upgrades and related documentation for
Cisco Unified CallManager, navigate to the following
URL and then choose the applicable version:
http://www.cisco.com/kobayashi/sw-center/sw-voice.shtml.
Cisco documentation and additional literature are available
in a Documentation DVD package, which may have shipped with your product. The
Documentation DVD is updated regularly and may be more current than printed
documentation. The Documentation DVD package is available as a single unit.
Registered Cisco.com users (Cisco direct customers) can
order a Cisco Documentation DVD (product number DOC-DOCDVD=) from the Ordering
tool or Cisco Marketplace.
Cisco Ordering tool:
http://www.cisco.com/en/US/partner/ordering/
Cisco Marketplace:
http://www.cisco.com/go/marketplace/
You can
find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can
order Cisco documentation in these ways:
Documentation
Feedback
You can
send comments about technical documentation to bug-doc@cisco.com.
You can
submit comments by using the response card (if present) behind the front cover
of your document or by writing to the following address:
Cisco
Systems
Attn:
Customer Document Ordering
We
appreciate your comments.
Cisco Product Security Overview
Cisco
provides a free online Security Vulnerability Policy portal at this URL: http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html
From this
site, you can perform these tasks:
A current
list of security advisories and notices for Cisco products is available at this
URL: http://www.cisco.com/go/psirt
If you
prefer to see advisories and notices as they are updated in real time, you can
access a Product Security Incident Response Team Really Simple Syndication
(PSIRT RSS) feed from this URL:
http://www.cisco.com/en/US/products/products_psirt_rss_feed.html
Cisco is committed to delivering secure products. We test
our products internally before we release them, and we strive to correct all
vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT:
We encourage you to use Pretty Good Privacy (PGP) or a
compatible product to encrypt any sensitive information that you send to Cisco.
PSIRT can work from encrypted information that is compatible with PGP versions
2.x through 8.x. Never use a revoked or
an expired encryption key. The correct public key to use in your correspondence
with PSIRT is the one that has the most recent creation date in this public key
server list:
http://pgp.mit.edu:11371/pks/lookup?search=psirt%40cisco.com&op=index&exact=on
In an emergency, you can also reach PSIRT by telephone:
Obtaining
Technical Assistance
For all
customers, partners, resellers, and distributors who hold valid Cisco service
contracts, Cisco Technical Support provides 24-hour-a-day, award-winning
technical assistance. The Cisco Technical Support Website on Cisco.com features
extensive online support resources. In addition, Cisco Technical Assistance
Center (TAC) engineers provide telephone support. If you do not hold a valid
Cisco service contract, contact your reseller.
The Cisco
Technical Support Website provides online documents and tools for
troubleshooting and resolving technical issues with Cisco products and
technologies. The website is available 24 hours a day, 365 days a year, at this
URL:
http://www.cisco.com/techsupport
Access to
all tools on the Cisco Technical Support Website requires a Cisco.com user ID
and password. If you have a valid service contract but do not have a user ID or
password, you can register at this URL: http://tools.cisco.com/RPF/register/register.do
Note: Use the Cisco Product Identification (CPI) tool to
locate your product serial number before submitting a web or phone request for
service. You can access the CPI tool from the Cisco Technical Support Website
by clicking the Tools & Resources link under Documentation & Tools.
Choose Cisco Product Identification Tool from the Alphabetical Index drop-down
list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product
ID or model name; by tree view; or for certain products, by copying and pasting
show command output. Search results show an illustration of your product with
the serial number label location highlighted. Locate the serial number label on
your product and record the information before placing a service call.
Using the
online TAC Service Request Tool is the fastest way to open S3 and S4 service
requests. (S3 and S4 service requests are those in which your network is
minimally impaired or for which you require product information.) After you
describe your situation, the TAC Service Request Tool provides recommended
solutions. If your issue is not resolved using the recommended resources, your
service request is assigned to a Cisco TAC engineer. The TAC Service Request
Tool is located at this URL: http://www.cisco.com/techsupport/servicerequest
For S1 or
S2 service requests or if you do not have Internet access,
contact the Cisco TAC by telephone. (S1 or S2 service requests are those
in which your production network is down or severely degraded.) Cisco TAC
engineers are assigned immediately to S1 and S2 service requests to help keep
your business operations running smoothly.
To open a
service request by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447
For a
complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts
Definitions
of Service Request Severity
To ensure
that all service requests are reported in a standard format, Cisco has
established severity definitions.
Severity 1
(S1)—Your network is “down,” or
there is a critical impact to your business operations. You and Cisco will
commit all necessary resources around the clock to resolve the situation.
Severity 2
(S2)—Operation of an existing network is severely degraded, or
significant aspects of your business operation are negatively affected by
inadequate performance of Cisco products. You and Cisco will commit full-time
resources during normal business hours to resolve the situation.
Severity 3
(S3)—Operational performance of your network is impaired, but most
business operations remain functional. You and Cisco will commit resources
during normal business hours to restore service to satisfactory levels.
Severity 4
(S4)—You require information or assistance with
Cisco product capabilities, installation, or configuration. There is little or
no effect on your business operations.
Obtaining Additional Publications and Information
Information
about Cisco products, technologies, and network solutions is available from
various online and printed sources.
·
Cisco Marketplace
provides a variety of Cisco books, reference guides, and logo merchandise.
Visit Cisco Marketplace, the company store, at this URL: http://www.cisco.com/go/marketplace/
·
Cisco Press publishes a wide range of general networking, training and
certification titles. Both new and experienced users will benefit from these
publications. For current Cisco Press titles and other information, go to Cisco
Press at this URL: http://www.ciscopress.com/
·
Packet magazine is the Cisco Systems technical user magazine for maximizing
Internet and networking investments. Each quarter, Packet delivers coverage of
the latest industry trends, technology breakthroughs, and Cisco products and
solutions, as well as network deployment and troubleshooting tips,
configuration examples, customer case studies, certification and training
information, and links to scores of in-depth online resources. You can access
Packet magazine at this URL: http://www.cisco.com/packet
·
iQ Magazine is
the quarterly publication from Cisco Systems designed to help growing companies
learn how they can use technology to increase revenue, streamline their
business, and expand services. The publication identifies the challenges facing
these companies and the technologies to help solve them, using real-world case
studies and business strategies to help readers make sound technology
investment decisions. You can access iQ
Magazine at this URL: http://www.cisco.com/go/iqmagazine
·
Internet Protocol Journal is a quarterly journal published by Cisco Systems
for engineering professionals involved in designing, developing, and operating
public and private internets and intranets. You can access the Internet
Protocol Journal at this URL: http://www.cisco.com/ipj
·
World-class networking
training is available from Cisco. You can view current offerings at this
URL: http://www.cisco.com/en/US/learning/index.html
CCSP, the
Cisco Square Bridge logo, Follow Me Browsing, and StackWise
are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play,
and Learn, and iQuick Study are service marks of
Cisco Systems, Inc.; and Access Registrar, Aironet,
ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cisco, the Cisco
Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems,
Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Empowering the
Internet Generation, Enterprise/Solver, EtherChannel,
EtherFast, EtherSwitch,
Fast Step, FormShare, GigaDrive,
GigaStack, HomeLink,
Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness
Scorecard, LightStream, Linksys, MeetingPlace,
MGX, the Networkers logo, Networking Academy, Network Registrar, Packet, PIX,
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Quotient, TransPath, and VCO are registered
trademarks of Cisco Systems, Inc. and/or its affiliates in the United States
and certain other countries.
All other
trademarks mentioned in this document or Website are
the property of their respective owners. The use of the word partner does not
imply a partnership relationship between Cisco and any other company. (0501R)
Copyright ©
2009 Cisco Systems, Inc. All rights reserved.