Firmware Version 9.3(1)SR2 for Cisco Unified IP Phone Models 7970G and 7971G-GE

The 9.3(1)SR2 firmware image within the installation program supports the Session Initiation Protocol (SIP) for the following Cisco Unified IP Phones:

This firmware version is supported on Cisco Unified CallManager Release 5.0 and later.

 

Release Notes

 

For a list of resolved and known problems with any firmware release, view the Release Notes (in English) for your firmware at the following URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/prod_release_notes_list.html

For all phone documentation, click the following URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html

 

Image Authentication Support

Cisco provides image authentication with its various IP phone protocols.  Image authentication allows the phone to detect if the image has been tampered with before it is programmed into the phone. If the image fails the authentication process then the phone will reject the image.  Image authentication occurs through signed files.  All Cisco 7970G and 7971G-GE IP Phone loads are signed and can only be upgraded or downgraded to other signed releases.

The 9.3(1)SR2 firmware uses signed (authenticated) files. This step improves IP phone security on the Cisco Unified IP Phone 7970G and 7971G-GE.

 

Installing the Firmware Load

Note: You must install Cisco Unified CallManager version 5.0 or later to utilize the 9.0(2)SR1 SIP firmware image.

 

The 8.0(1) firmware release has been made available on Cisco Unified CallManager installation CDs; however, it will not be made available on Cisco.com due to additional bugs filed during final testing. Cisco recommends that you instead use the updated 9.3(1)SR2 firmware load, which is now available on Cisco.com. This recommendation is limited to this specific firmware release and has no bearing on any other software or firmware available on Cisco Unified CallManager CDs.

The 9.3(1)SR2 installation programs for the Cisco Unified IP Phone 7970G and 7971G-GE are listed below.

 

Note: For the Cisco Unified IP phones 7970G and 7971G-GE, you should not add the .loads extension to the firmware version name in the Cisco Unified CallManager database.

 

Cisco Unified IP Phone Model 7970G/7971G-GE Installation Instructions

Perform the following procedure:

  1. Click the following URL: http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser
  2. Download the file that is listed in Table 1 to your hard drive.

Table 1: Cisco Unified IP Phone Models 7970G/7971G-GE Firmware Loads

Cisco Unified IP Phone Model

CallManager Version

Executable on Software Page

MD5 hash

7970G and 7971G-GE

5.0 and later

cmterm-7970_7971-sip.9-3-1SR2-1.cop.sgn

813117b9e6afdf8ee91c5bce36f1d16d

 

 

When using Cisco Unified CallManager Release 5.0 or later

For Cisco Unified CallManager 5.0, you must do all software installations and upgrades by using the Software Upgrades menu options. The system can upload and process only software that Cisco approved. You cannot install or use third-party or Windows-based software applications that you may have been using with a previous version of Cisco Unified CallManager with Cisco Unified CallManager 5.0.

  1. Using your web browser, login to the Cisco IPT Platform Administration web page
  2. Under the Software Upgrades menu, select Install/Upgrade.
  3. Fill in the appropriate values in the Software Location section for the file you downloaded above, and click Next.
  4. In the Available Software drop-down box, select the file you downloaded above, and click Next.
  5. Enusre that the downloaded file has the same MD5 hash value as listed in Table 1.
  6. Click Next.
  7. In the Warning box, verify you have selected the correct firmware, then click Install.
  8. Ensure that you received a Success message.

 

Cisco Unified IP Phone Model 7970/7971 Alternate Firmware format

The Cisco Unified IP Phone Model 7970G/7971G-GE Firmware version 9.3(1)SR2 is also supplied in a zip file, as an alternative in case a Cisco Unified CallManager is not available to run the executable installer program. The name of this file is cmterm-7970-7971-sip.9-3-1SR2-1.zip.

After unzipping the firmware files, they should be manually copied to the appropriate directory on the TFTP server.

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