Firmware Version 10.2(4) for Cisco DX650
The 10.2(4) firmware image within the installation
program supports the SIP protocol for the following Cisco Unified Devices:
·
Cisco
DX650 (formerly Cisco Desktop Collaboration Experience DX650)
This firmware version is supported on Cisco Unified
Communications Manager 8.5(1), 8.6(2), 9.1(2), 10.0(1), 10.5(1) and above.
Release Notes and Documentation
For a list of Resolved Problems and Known Problems
with this firmware version, you can obtain the Cisco DX650 Firmware Release
Notes by clicking the following URL:
Cisco DX650 User Guide and Quick Reference:
Cisco DX650 Administration Guide:
Installing the Firmware Load
Before using the Cisco DX650 with Cisco Unified
Communications Manager Release 8.5(1), 8.6(2), 9.1(2), 10.0(1), 10.5(1) and
above, the latest Cisco Unified Communications Manager Device Pack must be
installed on all Cisco Unified Communications Manager servers in the
cluster before installing Cisco DX650 firmware.
The 10.2(4) installation program for the Cisco DX650
is listed below.
Note: To improve software integrity protection,
new public keys are used to sign cop files for Cisco Unified Communications
Manager Release 10.0.1 and later. These cop files have “k3” in their name. To
install a k3 cop file on a pre-10.0.1 Cisco Unified Communications Manager,
consult the README for the ciscocm.version3-keys.cop.sgn to determine if this
additional cop file must first be installed on your specific Cisco Unified
Communications Manager version. If these keys are not present and are required,
you will see the error “The selected file is not valid” when you try to install
the software package.
Cisco DX650 Installation Instructions
Perform the following procedure:
1.
Click
the following URL: http://software.cisco.com/download/navigator.html
2.
Log
in to the Tools and Resources Download Software page.
3.
Choose
Collaboration Endpoints
4.
Choose
Collaboration Desk Endpoints
5. Choose Cisco
DX Series
6.
Choose
Cisco DX650.
7.
Choose
10.2(4) under the SIP v.10 folder (Session
Initiation Protocol (SIP) Software)
8.
Download
the files that are listed in Table 1 to your hard drive.
Table 1: Cisco DX650
Firmware Load
|
Cisco
DX Series Model |
Cisco
Unified Communications Manager Version |
Installer
Name on Software Page |
MD5
Hash |
|
Cisco
DX650 |
8.5(1),
8.6(2), 9.1(2), 10.0(1), 10.5(1) and above |
cmterm-dx650.10-2-4-46.k3.cop.sgn |
40:ef:c8:a5:97:bf:5f:f0:52:73:c7:a2:7f:ce:0e:39 |
9.
Using
your web browser, log in to the Cisco Unified OS Administration web
page.
10.
Under
the Software Upgrades menu, select Install/Upgrade.
11.
Fill
in the appropriate values in the Software Location section for the files
you downloaded above and click Next.
12.
In
the Options/Upgrades drop-down box, select a file you downloaded above
and click Next.
13.
After
validating that the MD5 has the correct value, click Next.
14.
Check
the installation log and verify that the file was installed successfully.
15.
To
install another file, click Install Another and
repeat steps 5 – 8.
16.
Log
in to Cisco Unified Serviceability web page.
17.
Under
the Tools menu, select Control Center - Feature Services.
18.
Select
the Cisco Tftp service, and click the Restart
button.
Verifying the Firmware Load
You may verify the installation of the firmware as
follows:
1.
Log
in to the Cisco Unified CM Administration web page.
2.
Under
the Device menu, select Device Settings > Device Defaults.
3.
Verify
the new firmware image name is listed in the Dual Bank Information
section Inactive Load Information field for the Cisco DX650.
Cisco DX650 Alternate Firmware Format
The Cisco DX650 firmware version 10.2(4) is also
supplied in a zip file as an alternative in case a Cisco Unified Communications
Manager is not available to load the installer program. The name of this
file is: cmterm-dx650.10-2-4-46.zip.
After unzipping the firmware files, they should be
manually copied to the appropriate directory on the TFTP server.
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