This document provides installation instructions for CVP12.6(1) ES08. It also contains a list of CVP issues resolved by this engineering special. Review all installation information before installing the product. Failure to install this engineering special as described can result in inconsistent CVP behaviour.
This document contains these sections:
· About Cisco CVP (and CVP Engineering Specials)
· CVP Compatibility and Support Specifications
· CVP Engineering Special Installation Planning
· Obtaining Technical Assistance
This Engineering Special patch:
· Includes Defect Fixes
·
New
Features
· CVP 12.6(1)
This section lists the CVP components on which you
can and cannot install this engineering special.
You can install CVP12.6(1) ES08 on these CVP components:
· Call Server
· OAMP
· Reporting Server
·
Remote Operation
NA
Pre-Installation Steps:
1. It is mandatory to install 12.5.1 base and 12.6.1 FCS before installing CVP12.6(1) ES08. The ES08 in a cumulative ES and can also be installed on top of ES06.
2. Before installing the patch, the audio files must be backed up from C:\Cisco\CVP\VXMLServer\Tomcat\webapps\CVP\audio folder.
3. Take backup of all custom files, if any.
4. Ignore the message “THIS BUILD IS FOR INTERNAL USE ONLY” in the first page of ES installation. This message will be fixed in the subsequent ES release.
Patching Unified CVP VXMLServer and CallServer:
1. Stop CVP VXMLServer service and CallServer service.
2. Run the patch installer.
3. Reboot the machine.
Patching Unified OPSConsoleServer:
1. Stop Cisco CVP OPSConsoleServer service.
2. Run the patch installer.
3. Reboot the machine.
Patching Unified CVP Reporting Server:
1. Stop CVP CallServer service.
2. Run the patch installer.
3. Reboot the machine.
Post Installation Steps:
1. Ensure all services are up and running after the patch is installed.
2. Ensure the audio folder is created under: \Cisco\CVP\VXMLServer\Tomcat\webapps\CVP
3. Restore the backed up audio files and custom files.
3. Find the installed patch in the list and select "Remove".
Call Studio Resolved Defects in CVP12.6(1) ES08
Identifier |
Headline |
CSCvy39652 |
DialogFlowParam Element Reset Parameter. |
CSCvy39125 |
Allow Substitutions for Intent Settings in DialogFllowParam Element |
CSCvw09507 |
CVP application with WSDL takes long time to load upon clicking decision editor. |
CSCvy53187 |
Decision element gives an error: "An error has occurred. See error log for more details. |
https://software.cisco.com/download/specialrelease/c359e375005563ceec2081c9151b482e
This section provides a list of significant CVP defects resolved by this engineering special.
Resolved Defects in CVP12.6(1) ES08
ES08 is a cumulative ES and contains all defects fixes for ES06 also.
Identifier |
Headline |
CSCvy63295 |
CVP 12.5 Getting 403 response failure for CVP OAMP login API request |
CSCvz09503 |
Install CVP 12.6.1 MR Throws MSG "ES's 8,10,11,14,16,17,18 not being merged into CVP 12.6.1" |
CSCvz18167 |
Courtesy Callback GUID fails with alpha GUIDS |
CSCvz07872 |
CVP Call Server uses loopback address in SIP Messaging after network connectivity issue. |
CSCvz11016 |
SNMP Alert Spelling |
CSCvz16729 |
CVP OAMP server upgrade from 12.5.1 to 12.6 1 fails to update the tcl file version |
CSCvz32967 |
CVP OAMP web page issues with SIP Server Groups and File Transfer Status - VXML Applications |
CSCwa35479 |
CVP 12.6 ES7 breaks datafeed for reporting server ( VXML Reporting) |
You can access current Cisco documentation on the Support pages at the following sites:
· https://www.cisco.com
· https://www-china.cisco.com
· https://www-europe.cisco.com
To provide comments about this document, send an email message to the following address:
contactcenterproducts_docfeedback@cisco.com
We appreciate your comments.
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