This document provides installation instructions for CVP11.5(1) ES7. It also contains a list of CVP issues resolved by this engineering special. Please review all sections in this document pertaining to installation before installing the product. Failure to install this engineering special as described may result in inconsistent CVP behavior.
This document contains these sections:
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This ES includes fixes for CSCvb43729, CSCvc55365, CSCvb57724, CSCvc43805, CSCvc39129
This ES fixes critical issues faced by customers on Cisco Unified Customer Voice Portal 11.5.
Installing this ES on older ES's will not have any negative impact.
Cisco Unified Customer Voice Portal 11.5
CVP11.5(1) ES7 is compatible with and should be installed on these CVP components:
Do not install this engineering special on any of the following components:
Follow the instructions of the installer to complete the installation.
System restarts after the installation is complete.
To uninstall this patch, go to Control Panel. Select "Add or Remove Programs". Find the installed patch in the list and select "Remove".
Note: Patches have to be removed in the reverse order in which they were installed. For example, if you had installed patches 3, then 5, then 10 for a product, you will need to uninstall patches 10, 5 and 3 in that order to remove all patches for that product.
This section provides a list of significant CVP defects resolved by this engineering special. It contains these subsections:
Note: You can view more information on and track individual CVP defects using the Cisco Bug Toolkit located at: http://www.cisco.com/support/bugtools/Bug_root.html
This section lists caveats specifically resolved by CVP11.5(1) ES7.
Caveats in this section are ordered by CVP component, severity, and then identifier.
Be sure to include ALL of the resolved caveats for the files you're delivering, i.e. all of the caveats from the release notes of the previous ES which included these files.
| Identifier | Severity | Component | Headline |
|---|---|---|---|
| CSCvb43729 | 2 | appsvr | Context Service POD ID Not passed in POD.ID ECC Variable |
| CSCvc55365 | 3 | ss_ged | CVP not filling in the user.cvp_server_info variable. |
| CSCvb57724 | 2 | ss_sip | CVP 11.5 - Call Studio Script - DNIS is replaced by the ANI |
| CSCvc43805 | 3 | vxml_server | VXML session count does not match with Licenses in Use |
| CSCvc39129 | 6 | vxml_server | VXML Server as TLS client |
Caveats are ordered by severity then defect number.
Be sure to include ALL of the resolved caveats for the files you're delivering, i.e. all of the caveats from the release notes of the previous ES which included these files.
Defect Number: CSCvb43729
Component: appsvr
Severity: 2
Headline: Context Service POD ID Not passed in POD.ID ECC Variable
Defect Number: CSCvb57724
Component: ss_sip
Severity: 2
Headline: CVP 11.5 - Call Studio Script - DNIS is replaced by the ANI
Defect Number: CSCvc43805
Component: vxml_server
Severity: 3
Headline: VXML session count does not match with Licenses in Use
$$PREFCSDefect Number: CSCvc55365
Component: ss_ged
Severity: 3
Headline: CVP not filling in the user.cvp_server_info variable.
Defect Number: CSCvc39129
Component: vxml_server
Severity: 6
Headline: VXML Server as TLS client
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