This document provides installation instructions for Unified CCE 12.6(1) ES45. It also contains a list of Unified CCE issues resolved by this engineering special. Review all installation information before installing the product. Failure to install this engineering special as described can result in inconsistent Unified CCE behavior.
This document contains these sections:
·
Sign Up for Email Notification of New Field Notices
·
About Cisco Unified CCE (and Unified CCE Engineering Specials)
·
Unified CCE Compatibility and Support Specifications
·
Unified CCE Engineering Special Installation Planning
·
Installing Unified CCE 12.6(1) ES45
·
Obtaining Technical Assistance
In the Product
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This patch contains all needed functionalities which
address the Private Network Access: introducing preflights Chrome
specific vulnerability.
It is mandatory to install ES6 on PG(Agent PG) machine before
installing this ES.
12.6(1)
This section lists the Unified CCE components on
which you can and cannot install this engineering special.
You can install Unified CCE 12.6(1) ES45 on these Unified CCE components:
·
pg
·
aw(distributor)
·
logger
·
router
Note: ES6 need to be applied on the CCE server where PG node is running before
applying ES45 irrespective of the Windows and SQL version used.
Do not install this engineering special on any component other than:
·
pg
·
aw(distributor)
·
logger
·
router
The functionality delivered as part of this patch,
once installed, can be easily disabled in realtime without any restart action.
In order to disable the PNA Preflight processing feature, the DisablePnaPreflight
string setting, with the true value, has to be created under the SOFTWARE\Cisco
Systems, Inc.\ICM\SystemSettings key, into the HKEY_LOCAL_MACHINE
root registry space. Any other value is ignored by system and the referred
feature remains to its default enabled state. The mentioned toggle
registry setting is not cached by system. Any made change (create, delete, edit
and so on) on it does not require any system update, redeploy, restart, and so
on, actions.
1.
Download the patch and copy the patch to the local server
where patch is going to be installed.
2.
Stop all ICM services and applications running on the
server.
3.
Run the patch installer exe and follow the instructions.
4.
Reboot the server on successful completion of the patch
install.
5.
Start the ICM services.
1.
To uninstall this patch, go to Control Panel.
2.
Select "Add or Remove Programs".
3.
Find the installed patch in the list and select
"Remove".
Note: Remove patches in the reverse order of
their installation. For example, if you installed patches 3, then 5, then 10
for a product, you must uninstall patches 10, 5, and 3, in that order, to
remove the patches from that product.
This section provides a list of significant Unified CCE defects resolved by this engineering special. It contains these subsections:
·
Resolved Caveats in Unified CCE 12.6(1) ES45
Note: You can view more information on and track individual Unified CCE defects using the Cisco Bug Search tool, located at: https://bst.cloudapps.cisco.com/bugsearch/search?null.
This section lists caveats specifically resolved by
Unified CCE 12.6(1) ES45.
Caveats in this section are ordered by UNIFIED CCE component, severity, and then identifier.
|
Identifier |
Severity |
Component |
Headline |
|
CSCwc98312 |
6 |
tools |
Impact of Chrome deprecating Private Network Access on CCE |
Caveats are ordered by severity then defect number.
Defect Number: CSCwc98312
Component: tools
Severity: 6
Headline: Impact of Chrome deprecating Private Network Access on CCE
Symptom: Chrome will deprecate direct
access to private network endpoint
Conditions: beginning from Chrome v107
Workaround: no work around available
Further Problem Description:
ES#
|
Identifier
|
Severity
|
Component
|
Headline
|
Comments
|
|
ES37 |
CSCwb73117 |
3 |
web.config.api |
PCCE contacts upload to SPOG Campaign fails for Sysadmin domain users |
|
|
ES37 |
CSCwa16619 |
3 |
web.config.api |
Local authorization not happening in Logger AW for REST APIs |
|
You can access current Cisco documentation on the Support pages at the following sites:
·
https://www.cisco.com
·
https://www-china.cisco.com
·
https://www-europe.cisco.com
To provide comments about this document, send an email message to the following address:
contactcenterproducts_docfeedback@cisco.com
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