This document provides installation instructions for Unified CCE 12.6(1) ES27. It also contains a list of Unified CCE issues resolved by this engineering special. Review all installation information before installing the product. Failure to install this engineering special as described can result in inconsistent Unified CCE behavior.
This document contains these sections:
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.
ICM 12.6(1)
This
section lists the Unified CCE components on which you can and cannot install
this engineering special.
You can install Unified CCE 12.6(1) ES27 on these Unified CCE components:
Do not install this engineering special on any components other than
1. Download the
patch and copy the patch local to the server where patch is going to be installed.
2. Stop all ICM
services and application running on the server
3. Run the patch
installer exe and follow the instructions.
4. Reboot the
server on successful completion of patch install.
5. Start the ICM
services.
1. Stop ICM services and applications running on
the server.
2. To uninstall
this patch, go to Control Panel.
3. Select "Add or Remove Programs".
4. Find the
installed patch in the list and select "Remove".
5. Reboot the system
6. Start the ICM services.
Note: Remove patches in the reverse order of their installation. For example, if you installed patches 3, then 5, then 10 for a product, you must uninstall patches 10, 5, and 3, in that order, to remove the patches from that product.
This section provides a list of significant Unified CCE defects resolved by this engineering special. It contains these subsections:
Note: You can view more information on and track individual Unified CCE defects using the Cisco Bug Search tool, located at: https://bst.cloudapps.cisco.com/bugsearch/search?null.
This section lists caveats specifically resolved by Unified CCE 12.6(1) ES27.
Caveats in this section are ordered by UNIFIED CCE component, severity, and then identifier.
|
Identifier |
Severity |
Component |
Headline |
|
CSCvy31427 |
4 |
router |
New
file import with updated timings for existing special hours fails |
|
CSCvz38235 |
3 |
web.config.api |
Not
able to add one more special Day schedule in Business hour |
Caveats are ordered by severity then defect number.
Defect Number: CSCvz38235
Component: web.config.api
Severity: 3
Headline: Not able to add one more special Day schedule in Business hour
Symptom: Not
able to add one more special Day schedule in Business hour
Conditions: 1) Create a BH with one special day schedule 2) Now edit above
created BH and try to add one more special day schedule
Workaround: None
Further Problem Description:
Defect Number: CSCvy31427
Component: router
Severity: 4
Headline: New file import with updated timings for existing special hours fails
Symptom:
Steps to recreate 1. Add Business Hours. 2. Add Special Days with desired
timings (may be for couple of days) 3. try to import Special day file for same
days with updated timings. It is required to delete and add the special day,
then proceed with the import in case of any timing changes for existing special
days. In case of any 10+ days to be modified it becomes a challenge to make
change using import file option. 05:58:21:151 ra-rtr
Add of SpecialDaySchedule failed. BusinessHoursID[5000]
already has SpecialDaySchedule for Date 12-5-2021.
Rejecting the config add..
Conditions: UCCE 12.5 Configured with Business hours from CCE Admin Updated
with a list of special day schedule
Workaround: Update the existing special day schedules manually on the CCE
Admin or delete the list of existing special hours and import the file
Further Problem Description: Getting
the Patch: The following links take you to an emergency patch, called an
Engineering Special or ES. These emergency patches are meant for deployments
that are actively encountering a specific problem and cannot wait for a formal
release to include a fix. An ES receives limited testing compared to a formal
release. Installing an ES on a production system poses a risk of instability
due to that limited testing. If you are not directly experiencing this problem,
wait to install a major, minor, or maintenance release that includes the fix
for this issue. If you experience this problem and cannot wait for a later
formal release, select the ES that matches the base release of your deployment.
The base release is the front part of the ES name. Only install an ES that
matches the release that your deployment runs. Always read the release notes or
Readme file before running the patch installer.
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P1 and P2 level problems are defined as follows: