This document provides installation instructions for Unified CCE 12.0(1)
ES64. It also contains a list of Unified CCE issues resolved by this
engineering special. Review all installation information before installing the
product. Failure to install this engineering special as described can result in
inconsistent Unified CCE behavior.
This document contains these sections:
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This section lists the Unified CCE components on which you can and cannot install this engineering special.
You can install Unified CCE 12.0(1) ES64 on these Unified CCE components:
Do not install this engineering special on any component other than
1. Download the patch and copy
the patch local to the server where patch is going to be installed.
2. Stop all ICM services and
application running on the server
3. Run the patch installer exe
and follow the instructions.
4. Reboot the server on
successful completion of patch install.
5. Start the ICM services.
Note: Remove patches in the reverse order of their
installation. For example, if you installed patches 3, then 5, then 10 for a
product, you must uninstall patches 10, 5, and 3, in that order, to remove the
patches from that product.
This section provides a list of significant Unified CCE defects resolved by
this engineering special. It contains these subsections:
Note: You can view more information on and track individual
Unified CCE defects using the Cisco Bug Search tool, located at: https://bst.cloudapps.cisco.com/bugsearch/search?null.
This section lists caveats specifically resolved by Unified CCE 12.0(1)
ES64.
Caveats in this section are ordered by UNIFIED CCE component, severity, and
then identifier.
|
Identifier |
Severity |
Component |
Headline |
|
CSCvp83424 |
3 |
pg.opc |
PG OPC crash during state transfer |
Caveats are ordered by severity then defect number.
Defect Number: CSCvp83424
Component: pg.opc
Severity: 3
Headline: PG OPC crash during state transfer
Symptom: PG OPC crash during state transfer
Conditions: Due to some complicated Conference and Transfer call flow
resulting in OPC crash during OPC state transfer 1. Customer call delivered to
A1 2. A1 places the call on HOLD 3. A1 initiates consult call, delivered to A2
4. A2 answers the call 5. A2 places the call on HOLD 6. A2 initiates consult
call, delivered to A3 7. A2 completes the CONFERENCE 8. A3 answers the call 9.
A1 completes the TRANSFER. 10. A2 and A3 disconnected.
Workaround: STOP both PGA and PGB, and start one by one.
Further Problem Description: Call stack will look like this: Call stack:
Address Frame 004CCA60 00AFF298 Peripheral::GetVRUType+0 0042BE53 00AFF2B8
Call::TransferComplete+D3 0060F157 00AFF2D8 TransferBuilder::TransferCompleteWrapper::ExecuteClass+57 0060F08D 00AFF2E4 TransferBuilder::TransferCompleteWrapper::Execute+1D
0060C908 00AFF378 TransferBuilder::BuildObjectsWrapUp+68
0060C87C 00AFF380 TransferBuilder::BuildObjectsFromProcessedRecords+2C
0059E2BF 00AFF3A4 xfer_get_state+EF 0059B5E3 00AFF3C0
MDSReceiveSynchronousState+33 0059875A 00AFF560 recv_state+10A 005981E0
00AFF570 handle_get_in_synch_response+190 005976A5 00AFF584
ICRGetInSynchHandler+75 0059CB91 00AFF5F4 invoke_message_handler+A1 0059C1CD
00AFF608 MDSStartClient+25D 0047161F 00AFF660 OPCInput::MDSInput+1FF
00471888 00AFF688 OPCInput::ProcessInput+48 00472D41
00AFF6BC OPCInput::StartInput+1D1 004925EC 00AFF6F4
OP
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