This document provides installation instructions for Unified CCE 11.6(2) ES28. It also contains a list of Unified CCE issues resolved by this engineering special. Review all installation information before installing the product. Failure to install this engineering special as described can result in inconsistent Unified CCE behavior.
This document contains these sections:
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This section provides information to help you understand on which ICM servers ICM11.6(2) ES28 can and should be installed. "these versions/components/servers are supported, and these other ones aren't".
ICM11.6(2)
You can install Unified CCE 11.6(2) ES28 on these Unified CCE components:
Do not install this engineering special on the following components other than:
Ø Uninstall the previous ES patches (If any).
Ø Using the ICM Service Control, Stop the Dialer
component and all other components (if any) on which you intend to install this
patch.
Ø Launch the Installer provided for ES and following the
instructions on the screen.
Ø Using the ICM Service Control, Start the Dialer
Component on which you have installed this patch.
NOTE:
·
After
installing ES, New Import Rules can support up to 50 characters of lastname and
FirstName, For existing import Rules LastName and FirstName can be extended
upto 50 characters by renaming Target Table name.
Note: Remove patches in the reverse order of their installation. For example, if you installed patches 3, then 5, then 10 for a product, you must uninstall patches 10, 5, and 3, in that order, to remove the patches from that product.
After uninstalling, Existing import with 50 character size of last name and first name will continue to work.
This section provides a list of significant Unified CCE defects resolved by this engineering special. It contains these subsections:
Note: You can view more information on and track individual Unified CCE defects using the Cisco Bug Search tool, located at: https://bst.cloudapps.cisco.com/bugsearch/search?null.
This section lists caveats specifically resolved by Unified CCE 11.6(2) ES28.
Caveats in this section are ordered by UNIFIED CCE component, severity, and then identifier.
|
Identifier |
Severity |
Component |
Headline |
|
CSCux89840 |
3 |
outbound |
Import
Rule Limits FirstName to 10 Characters and LastName to 20 Characters |
Caveats are ordered by severity then defect number.
Defect Number: CSCux89840
Component: outbound
Severity: 3
Headline: Import Rule Limits FirstName to 10 Characters and LastName to 20 Characters
Symptom: Not
all contacts are imported as expected. Error when trying to increase the
FirstName field to greater than 10 characters and LastName greater than 20
characters.
Conditions: Trying to import contacts that have FirstNames
longer than 10 characters or LastName longer than 20 characters or attempting
to change the limits.
Workaround: Use First Names which are equal to or less than 10 characters
and LastNames less than or equal to 20 characters..
Further Problem Description:
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P3 and P4 level problems are defined as follows:
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P1 and P2 level problems are defined as follows: