This document provides installation instructions for Unified CCE 11.5(1) ES52. It also contains a list of Unified CCE issues resolved by this engineering special. Review all installation information before installing the product. Failure to install this engineering special as described can result in inconsistent Unified CCE behaviour.
This document contains these sections:
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This section provides
information to help you understand on which ICM servers ICM11.5(1) ES52 can and
should be installed. "these versions/components/servers are supported, and
these other ones aren't".
You can install Unified CCE 11.5(1) ES52 on these Unified CCE components:
Do not install this engineering special other than following components:
Installation
of this patch requires the Dialer to be shutdown during
the entire period of installation. It is always recommended to install this ES
during a scheduled downtime.
Ø Uninstall the previous patches
(If any).
Ø Using the ICM Service
Control, Stop the Dialer component and all other components (if any) on which
you intend to install this patch.
Ø Launch the Installer provided
for ES and following the instructions on the screen.
Ø Using the
ICM Service Control, Start the Dialer Component on which you have installed
this patch.
Note: Remove patches in the reverse order of their installation. For example, if you installed patches 3, then 5, then 10 for a product, you must uninstall patches 10, 5, and 3, in that order, to remove the patches from that product.
This section provides a list of significant Unified CCE defects resolved by this engineering special. It contains these subsections:
Note: You can view more information on and track individual Unified CCE defects using the Cisco Bug Search tool, located at: https://bst.cloudapps.cisco.com/bugsearch/search?null.
This section lists caveats specifically resolved by Unified CCE 11.5(1) ES52.
Caveats in this section are ordered by UNIFIED CCE component, severity, and then identifier.
|
Identifier |
Severity |
Component |
Headline |
|
CSCvo88242 |
2 |
db.logger |
Logger
missing recovery keys for Termination Call Details and Agent Event Detail
tables |
Caveats are ordered by severity then defect number.
Defect Number: CSCvo88242
Component: db.logger
Severity: 2
Headline: Logger missing recovery keys for Termination Call Details and Agent Event Detail tables
Symptom:
Logger missing recovery keys for Termination Call Details and Agent Event
Detail tables
Conditions: NA
Workaround: NA
Further Problem Description: NA
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