This document provides installation instructions for Unified CCE 11.6(1) ES62. It also contains a list of Unified CCE issues resolved by this engineering special. Review all installation information before installing the product. Failure to install this engineering special as described can result in inconsistent Unified CCE behavior.
This document contains these sections:
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This Engineering special is designed to be installed on an
Unified CCE 11.6(1) system.
ICM 11.6(1)
Unified CCE 11.6(1) ES62 is compatible with and should be installed ONLY on these ICM components:
· Stop Distributor services.
· Run Unified CCE
11.6(1) ES62
patch installer
·
Start Distributor services.
· Run Unified CCE
11.6(1) ES62
patch installer
· Stop Distributor services.
· Open Uninstall a program
from control panel.
· Right click the ICM 11.6(1)
ES62 patch and run ‘Uninstall’
·
Start Distributor services.
· Open Uninstall a program
from control panel.
·
Right click the ICM 11.6(1) ES62 patch and run ‘Uninstall’
This section provides a list of significant Unified CCE defects resolved by this engineering special. It contains these subsections:
Note: You can view more information on and track individual Unified CCE defects using the Cisco Bug Search tool, located at: https://bst.cloudapps.cisco.com/bugsearch/search?null.
This section lists caveats specifically resolved by Unified CCE 11.6(1) ES62.
Caveats in this section are ordered by UNIFIED CCE component, severity, and then identifier.
Identifier |
Severity |
Component |
Headline |
CSCvi63016 |
3 |
scripteditor |
"Formula
editor" in script editor grayed out |
|
|
|
|
Caveats are ordered by severity then defect number.
Defect Number: CSCvi63016
Component: scripteditor
Severity: 3
Headline: "Formula editor" in script editor grayed out
Symptom: The
Formula Editor button in "Queue to Skill Group" nodes is grayed out
when viewing in Browse, Monitoring or Quick Edit modes of ICM Script Editor.
The "Route Select" node also has this issue in Quick edit mode.
Conditions: Using ICM 11.5(1) or above Script Editor trying to look at
Formula Editor while in browse or monitor mode.
Workaround: None, only way to view Formula Editor is to put the script into
full EDIT mode.
Further Problem Description:
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P1 and P2 level problems are defined as follows: