This document provides installation instructions for Unified CCE
11.6(1) ES61. It also contains a list of Unified CCE issues resolved by this
engineering special. Review all installation information before installing the product.
Failure to install this engineering special as described can result in
inconsistent Unified CCE behavior.
This document contains these
sections:
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Fix For
CCEAdmin manage Skill Groups / Precision Queues: long
SG/PQ names are truncated in column
11.6
You can install Unified CCE
11.6(1) ES61 on these Unified CCE components:
1. Only AW
Do not install this engineering
special on the following components:
Any Non – AW
Unified CCE Engineering
Special Installation Planning
Installation of this patch requires that all ICM services are shut
down during the entire installation process. It is always recommended to
install this ES during a scheduled downtime.
It has to be installed AW
· Using the ICM Service Control, stop all the ICM
services running on the system
· Launch the Installer provided for ES61 and following
the instructions on the screen
· Using the ICM Service Control, start all ICM
services again.
Note: Remove
patches in the reverse order of their installation. For example, if you
installed patches 3, then 5, then 10 for a product, you must uninstall patches 10,
5, and 3, in that order, to remove the patches from that product.
How to test the fix for
defect associated with this ES.
This section provides a list of significant Unified CCE defects
resolved by this engineering special. It contains these subsections:
Defect ID : CSCvn98991
Note: You can view more information on and track individual
Unified CCE defects using the Cisco Bug Search tool, located at: https://bst.cloudapps.cisco.com/bugsearch/search?null.
This section lists caveats
specifically resolved by Unified CCE 11.6(1) ES61.
Caveats in this section are ordered by UNIFIED CCE component,
severity, and then identifier.
|
Identifier |
Severity |
Component |
Headline |
|
|
Moderate
|
web.config.ui |
CCEAdmin
manage Skill Groups / Precision Queues: long SG/PQ names are truncated in
column |
Caveats are ordered by severity then defect number.
Defect Number: CSCvn98991
Component: web.config.ui
Severity: Moderate
Headline: CCEAdmin manage Skill Groups / Precision Queues: long SG/PQ
names are truncated in column
$$IGNORE
Symptom:
Conditions:
Workaround:
Further Problem Description:
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the following sites:
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P1 and P2 level problems are
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