This document provides installation instructions for Unified CCE 11.6(1) ES38. It also contains a list of Unified CCE issues resolved by this engineering special. Review all installation information before installing the product. Failure to install this engineering special as described can result in inconsistent Unified CCE behavior.
This document contains these sections:
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ICM
11.6(1)
ICM 11.6(1) ES38
is applicable for all UCCE components which includes
1. AW distributor
2. Client AW
3. Logger
4. Router
5. PG
Unified CCE 11.6(1) ES38 is compatible
with and should be installed on these ICM components:
Pre
requisite : ICM 11.6(1) ES34 . ICM 11.6(1) ES38 should be installed after
installing ICM 11.6(1) ES34
1. AW distributor
2. Client AW
3. Logger
4. Router
5. PG
Do not install this engineering special on components other than:
1. AW
distributor
2. Client
AW
3. Logger
4. Router
5. PG
1. Stop all UCCE services
2. Uninstall ET patch if any installed
3. Download ICM 11.6(1) ES34 patch from CCO
4. Copy the patch to the server where it needs to
be installed
5. Install the patch
6. Reboot the server
7. Download the ICM 11.6(1) ES38 patch from CCO
8. Copy the patch to the server where it needs to be installed
9. Install the patch
10. Reboot the server
11. Start ICM services
Note: Remove patches in the reverse order of their installation. For example, if you installed patches 3, then 5, then 10 for a product, you must uninstall patches 10, 5, and 3, in that order, to remove the patches from that product.
This section provides a list of significant Unified CCE defects resolved by this engineering special. It contains these subsections:
Note: You can view more information on and track individual Unified CCE defects using the Cisco Bug Search tool, located at: https://bst.cloudapps.cisco.com/bugsearch/search?null.
This section lists caveats specifically resolved by Unified CCE 11.6(1) ES38.
Caveats in this section are ordered by UNIFIED CCE component, severity, and then identifier.
Identifier |
Severity |
Component |
Headline |
CSCvj80410 |
4 |
install |
UCCE 11.6: Websetup fails in HCS environment with multiple Domain Controllers |
Defect Number: CSCvj80410
Component: install
Severity: 4
Headline: UCCE 11.6: Websetup fails in HCS environment with multiple Domain Controllers
Symptom: The customer has attempted installing UCCE 11.6 and faced an issue
with running Websetup. 04/12/18 13:38:23 Start
finding user 140013cti in FindUser 04/12/18 13:38:23
Find User 04/12/18 13:38:23 Find User Info dnDomain =
DC=VCCCECUK,DC=GEOCWCN1,DC=ICM 04/12/18 13:38:23 Upn
query = 04/12/18 13:38:23 sAMAccountName query =
04/12/18 13:38:23 findUser using sAMAccountName
Search for user 140013cti 04/12/18 13:38:23 0 "SadMan::search"
"start" 04/12/18 13:38:23 Searching for (&(objectCategory=person)(sAMAccountName=140013cti)) in
DC=VCCCECUK,DC=GEOCWCN1,DC=ICM 04/12/18 13:38:23 REDACTED Get auth info from s_AuthTlsIndex 04/12/18 13:38:23 Search for Preference
04/12/18 13:38:23 Set attributes to be returned from search 04/12/18 13:38:23
Execute search -- Initialize the search 04/12/18 13:38:23 Get each row from the
result table 04/12/18 13:38:23 Search Over for User 04/12/18 13:38:23 time: 32,
function: FindUser sAMAccount
Search 04/12/18 13:38:23 SadStatus::addError Cisco_ICM root OU not
found REDACTED
Conditions:
Workaround:
Further Problem Description:
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