About this Document

This document provides installation instructions for Unified CCE 11.6(1) ES34. It also contains a list of Unified CCE issues resolved by this engineering special. Review all installation information before installing the product. Failure to install this engineering special as described can result in inconsistent Unified CCE behavior.

This document contains these sections:

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About Cisco Unified CCE (and Unified CCE Engineering Specials)

Below table illustrate supported Login formats in CCE Webadmin and Websetup.

Login format are explained using below user’s attributes.

User Details

 

UserName

John.Kim

Domain FQDN

cce.local

User's SAM Name

C012345

DC's NetBios

CSS

Alternate Suffix available

cce.com

 

S.No.

Login Format

Supported in CCEAdmin

Supported in Web setup

1

Login in UPN format

where UPN created with

username@DomainFQDN

Example:- john.kim@cce.local

Yes

Yes

2

Login in UPN format

where UPN created with username@ALTSuffix

Example: -john.kim@cce.com

Yes

Yes

3.

Login in UPN format

but with SAM@DomainFQDN.

Example:- 

 C012345@cce.local

Yes

Yes

4.

Login in UPN format

but with SAM@NetBIOS

Example:-

C012345@CSS

 No

 Yes

5.

Login in NetBIOS format

NetBIOS\SAM

Example:-

CSS\C012345

No

 Yes

6.

Login just SAM name

Example :-

C1012345

No

 Yes

 

Note :- Login with SAM@AlternateSuffix is not supported. Login with alternate suffix is only supported with UPN names when UPN is created with username@AlternateSuffix as mentioned in table above.

 

Unified CCE Compatibility and Support Specifications

Unified CCE Version Support

Unified CCE Component Support

This section lists the Unified CCE components on which you can and cannot install this engineering special.

Supported Unified CCE Components

You can install Unified CCE 11.6(1) ES34 on these Unified CCE components:

Unsupported Unified CCE Components

Do not install this engineering special on the following components other than:

Unified CCE Engineering Special Installation Planning

Installing Unified CCE 11.6(1) ES34

1.     Download the CCE 11.6(1) ES34 from CCO.

2.     Copy the patch local to the server where it needs to be installed.

3.     Stop all UCCE application running in the UCCE Server.

4.     Run the Installer.

5.     Reboot the server after successful installation.

6.     Start all the UCCE services

Uninstall Directions for Unified CCE 11.6(1) ES34

1.     Stop all UCCE application running in the UCCE Server.

2.     To uninstall this patch, go to Control Panel. Select "Add or Remove Programs". Find the installed patch in the list and select "Remove".

3.     Reboot the server.

4.     Start all the UCCE services

Note: Remove patches in the reverse order of their installation. For example, if you installed patches 3, then 5, then 10 for a product, you must uninstall patches 10, 5, and 3, in that order, to remove the patches from that product.

Resolved Caveats in this Engineering Special

This section provides a list of significant Unified CCE defects resolved by this engineering special. It contains these subsections:

Note: You can view more information on and track individual Unified CCE defects using the Cisco Bug Search tool, located at: https://bst.cloudapps.cisco.com/bugsearch/search?null.

Resolved Caveats in Unified CCE 11.6(1) ES34

This section lists caveats specifically resolved by Unified CCE 11.6(1) ES34.

Index of Resolved Caveats

Caveats in this section are ordered by UNIFIED CCE component, severity, and then identifier.

Identifier

Severity

Component

Headline

CSCvg54739

2

dbconfig

CCEAdmin truncates the UPN FQDN

CSCvg48617

2

security

UCCE - CCEAdmin - Multidomain Forest - Alternate UPN login fails

Detailed list of Resolved Caveats in This Engineering Special

Caveats are ordered by severity then defect number.

Defect Number: CSCvg48617

Component: security

Severity: 2

Headline: UCCE - CCEAdmin - Multidomain Forest - Alternate UPN login fails

Symptom: CCE is deployed in a Multidomain forest. samAccountName and userPrincipalName's User portion is different. UPN defined for the forest is different from the Root Domain. Login to CCEAdmin fails using UPN.

Conditions: UPN format first.last@.com SAMaccount name: uk..local\c123456 PCCE is installed in us..local Login to CCEadmin fails using first.last@.com Login works using c123456@uk..local

Workaround:

Further Problem Description: Sadlib is making an incorrect assumption that the username portion of the user's UPN (UserPrincipalName) is the same as the user's SamAccountName. While it is usually the case that the first 15 characters of the UPN user and samAcccountName are the same by default, either of these change be changed independent of each other. An additional issue exists around the use or Alternate UPN suffixes in credentials used for login to CCEAdmin. CCEAdmin incorrectly truncated the UPN supplied by the user which would result in authentication failure if that user was assigned an alternate UPN Suffix

Defect Number: CSCvg54739

Component: dbconfig

Severity: 2

Headline: CCEAdmin truncates the UPN FQDN

Symptom: In multidomain forest AD, user with alternate UPN suffix fails to login CCEAdmin

Conditions: User login with alternate UPN suffix

Workaround: None

Further Problem Description:

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